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119.
a.
b.
c.
d.
e.
120. An example of an ethical structure is:
a.
chief ethics officer.
b.
a formal statement of company values.
c.
an equal opportunity policy.
d.
whistle-blowing.
e.
corporate speech.
121. When an official is given the responsibility of overseeing all aspects of ethics and legal compliance. S/he is referred
to as:
a.
a whistle-blower.
b.
a chief ethics officer.
c.
vice-president of human resource management.
d.
a yes-man.
e.
a political play.
122. Which of these is the disclosure by an employee of an illegal activity?
a.
Tattling
b.
Whistle-blowing
c.
Organizational communication
d.
The filing of a disclosure statement
e.
Snooping
123. _____ is not part of the structures and systems pillar of an ethical organization.
a.
Corporate culture
b.
Code of ethics
c.
Ethics committee
d.
Whistle-blowing mechanisms
e.
Rewarding ethical behavior
124. Examples of unethical behavior toward _____ include a hostile work environment and violations of health and safety
rules.
a.
customers
b.
financiers
c.
society
d.
suppliers
e.
employees
125. The relationship between social responsibility and financial performance has been shown to be _____.
a.
non-existent
b.
positive
c.
negative
d.
not important
e.
a reflection of top leadership
126. Which of these is true about the policy a bank adopts toward its investing of depositor's money?
a.
It is an expression of its philosophy of social responsibility.
b.
It is important only to the community.
c.
It has no ethical implications.
d.
It would represent its personal state of moral development.
e.
All of these.
127.
a.
b.
c.
d.
e.
Scenario - Larry Campbell
The pressure was on again. Larry Campbell, the Vice President at ToolTime Hardware, Inc., was receiving requests from
men and women inside the firm and outside the firm, asking him to review the company's promotion policies. Of the 52
middle and high level executives, only three were women. The pressure was to review the policies that had led to this
perceived imbalance and, if appropriate, take the steps necessary for correction.
128. The decision to recruit, hire, train and promote both men and women equally is based on the ethical approach of
_____.
a.
utilitarian approach.
b.
individualism approach.
c.
moral rights approach.
d.
all of these provide the basis.
e.
none of these.
129. Using the justice approach for ethical decision-making, the logic of promoting qualified men and women would be
supported by:
a.
equal rights justice.
b.
distributive justice.
c.
procedural justice.
d.
compensatory justice.
e.
all of these.
130. A(n) _______ would outline the procedures Larry should use in this and other ethical situations.
a.
principle-based statement
b.
code of ethics
c.
corporate credo
d.
policy-based statement
e.
ethics committee
131. _____ is the code of moral principles and values that govern the behaviors of a person or group with respect to what
is right or wrong.
132. When values and standards are written into the legal system, it is referred to as _____.
133. A(n) _____ arises in a situation when each alternative choice or behavior is undesirable because of potentially
harmful ethical consequences.
134. The _____ is an individual responsible for making an ethical choice.
135. The ethical concept that moral behaviors produce the greatest good for the greatest number is referred to as _____
approach.
136. The _____ approach contends that acts are moral when they promote the individual's best long-term interests.
137. The _____ approach assets that human beings have fundamental rights and liberties that cannot be taken away by an
individual's decision.
138. The _____ approach holds that moral decisions must be based on standards of equity, fairness, and impartiality.
139. _____ justice requires that different treatment of people not be based on arbitrary characteristics.
140. _____ justice requires that rules should be clearly stated and consistently and impartially enforced.
141. _____ justice argues that individuals should be compensated for the cost of their injuries by the party responsible.
142. The _____ approach to ethical decision making says that moral behavior stems from personal virtues.
143. The _____ approach to ethical decision making sidesteps debates about what is right, good, or just and bases
decisions on prevailing standards of the profession and the larger society, taking the interests of all stakeholders into
account.
144. A decision to monitor employees’ nonwork activities violates the right to _____.
145. At the _____ level of personal moral development, individuals are most concerned with external rewards and
punishments.
146. People learn to conform to the expectations of good behavior that are set by peers and society at the _____ level.
147. Individuals at the _____ level are guided by an internal set of values and standards and will even disobey rules or
laws that violate these principles.
148. Most managers operate at the _____ level.
149. Management's obligation to make choices that will contribute to the well being of both the organization and society
is known as _____.
150. A(n) _____ is any group within or outside the organization that has a stake in the organization's performance.
151. Organizations that are _____ responsible consider the effects of their actions on all stakeholder groups and may
invest in a number of philanthropic causes that benefit stakeholders.
152. _____ refers to interacting with the community in which a company does business in a way that makes money for the
company but also improves the long-term well-being of the community.
153. The _____ approach to economic responsibility means that economic gain is the only social responsibility and can
lead companies into trouble.
154. When a company does just what is necessary to satisfy legal requirements, it falls under the _____ approach in
shades of green.
155. _____ responsibility is purely voluntary and guided by a company's desire to make social contributions not mandated
by economics, law, or ethics.
156. A(n) _____ is a formal statement of the company's values concerning ethics and social issues; it communicates to
employees what the company stands for.
157. _____ generally outline the procedures to be used in specific ethical situations, such as marketing practice, conflicts
of interest, and observance of laws.
158. A group of executives assigned to oversee the organization's ethics by ruling on questionable issues and disciplining
violators is referred to as a(n) _____.
159. _____ programs help employees deal with ethical questions and translate the values stated in a code of ethics into
everyday behavior.
160. Employee disclosure of illegal organization activities is known as _____..
161. The relationship between social responsibility and financial performance has been shown to be _____.
162. List three of the six moral rights that should be considered during decision making.
163. List the four criteria for ethical decision-making described in the book.
164. List three examples of primary stakeholders.
165. List the four responsibilities of corporate social performance.
166. Define ethics and explain how the domain of ethics relates to law and free choice.
167. List the four approaches that are used to describe values for guiding ethical decision making. Briefly describe each.
168. Briefly explain the justice approach to ethics and then explain the three types of justice.
169. List and define the stages of moral development.
170. What is social responsibility? Why is it considered a difficult concept to grasp?
171. Explain the concept of a stakeholder and list five common stakeholders.
172. List and define the criteria of corporate social responsibility.
173. Explain the differences between principle-based statements and policy-based statement in an organization's code of
ethics.
174.
The manager of a new research and development firm wants to ensure that all business performed follows ethical
practices. Compose a brief company policy statement that explains the concept of "ethical behavior" in a way that all
employees understand expectations. Be sure to make clear the relationship between ethics, law, and free choice.
175.
Many companies routinely use Facebook and other social media outlets as part of their management practice. In
a climate where so much information is so readily available to him, why is it important for a manager to be
ethical when using social media for business purposes? Write a short essay that answers the above question and
argues whether or not social media can be used ethically to monitor employee behavior and to gather
competitive intelligence.
176. An increasing number of corporations are implementing "green" or environmentally friendly practices, such as
sustainable development. Choose some type of business, then write a short essay in which you explain how the concept of
sustainability could be used in that business, how success is measured in the organization, and what you perceive to be the
value of sustainable development.
177.
The Supreme Court has granted corporations some of the same rights as people, so it is only fair that corporations have
some of the same responsibilities as people. In a short essay, explain corporate social responsibility and the four criteria
used to evaluate it. Arrange the four criteria in order from the one you deem to be most important to the one you deem to
be least important in assessing corporate social responsibility, and explain your rationale for ranking them in that order.
178.
Managers and first-line supervisors are important role models for ethical behavior. Write a short essay that describes how
the manager helps to create ethical organizations. Additionally, put yourself in the manager's shoes and compose a
company credo that reflects your values.
