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CHAPTER 5. Recognizing Ethical Issues in Technical Communication
True/False Questions
1. Using pleasurable images to downplay the negative messages of written text
may be persuasive, but it is unethical.
2. Ethical decisions are always “black and white.”
3. When in doubt, assume that information is confidential.
4.
customers.
5.
Decisions may be unethical, but they will rarely cause harm to workers or
The team leader of a collaborative project is ethically able to claim all of the
credit for the work.
6.
honest. A document prepared for an international audience should be simple and
7. Proprietary information is not the exclusive property of a company.
8.
facts. Never tell readers when you are uncertain about your understanding of the
Fill-in-the-blank Questions
9. More than
ethics for company goals.
10.
own.
percent of managers nationwide feel pressure to compromise
occurs when a person claims the work of another as his or her
11. A
specific organization or company.
Multiple-choice Questions
offers guidelines for avoiding ethical abuses within a
12. Examples of ethical abuses in technical communication include
(a) plagiarizing the work of others.
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(b) exaggerating claims.
(c) downplaying information.
(d) plagiarizing and exaggerating claims.
(e) All of these examples should be included.
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13. When preparing a technical document, do all of the following except
(a) provide possible alternatives if needed.
(b) exaggerate information.
(c) respect rights to privacy.
(d) provide sufficient information.
(e) inform of consequences or risks.
14. Omitting a confidentiality statement from a medical document asking for a patient’s
medical history
(a) is not misleading.
(b) carries no consequences for any party involved.
(c) is unethical.
(d) is a clever way to protect the company’s interests.
(e) is not misleading and carries no consequences for any party involved.
15. Which statement below is least accurate?
(a) Because the company owns all the documents produced, employees cannot possibly
plagiarize each other’s work.
(b) Charts and other visuals can be distorted to create a more positive outcome.
(c) Withholding information is equally as unethical as fabricating information.
(d) The pressure to produce work quickly can lead to misuse of texts or data.
(e) All of these statements are accurate.
16. Taking an ethical stance requires you to
(a) make a personal decision.
(b) consider only the demands of your job.
(c) consider the effects of your decision on others.
(d) make a personal decision as well as to consider the effects of that decision on others.
(e) consider only the demands of your job, but also to consider the effects of your
decision on others.
17. Which of the following statements is least accurate?
(a) I should make a distinction between what is certain and what is probable.
(b) I need not be reasonably sure that a document will not have harmful consequences.
(c) I should make sure that my sources of information are credible.
(d) I should believe what I say and not have a hidden agenda.
(e) I should distribute copies of the document to everyone who has a right to know about
it.
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CHAPTER 5 ANSWER KEY
