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161. The _____ stage of development is a period of orientation and getting acquainted.
162. During the _____ stage of team development, individual personalities emerge. People become more assertive in
clarifying their roles and what is expected of them.
163. During the _____ stage of team development, conflict is resolved, and team harmony and unity emerge.
164. During the _____ stage of team development, the major emphasis is on problem solving and accomplishing the
assigned task.
165. _____ is the stage of team development in which members prepare for the team's disbandment.
166. _____, _____, and _____ are the three characteristics of team structure and context influence cohesiveness.
167. A(n) _____ is a standard of conduct that is shared by team members and guides their behavior.
168. As one of the four common ways in which norms develop in teams, _____ come from a team's history and establish
important precedents.
169. As one of the four common ways in which norms develop in teams, _____ means that the first behaviors that occur
in a team often set a precedent for later team expectations.
170. As one of the four common ways in which norms develop in teams, _____ bring norms into the team from the
outside.
171. As one of the four common ways in which norms develop in teams, _____ are used by leaders or team members to
initiate norms by articulating them to the team.
172. _____ is defined as the extent to which members are attracted to the team and motivated to remain in it.
173. The antagonistic interaction in which one party attempts to thwart the intentions or goals of another is known as
_____.
174. The _____ style to handle conflict involves a low degree of assertiveness and a low degree of cooperation.
175. The _____ style to handle conflict involves a moderate degree of assertiveness and a moderate degree of cooperation.
176. The _____ style to handle conflict involves a low degree of assertiveness and a high degree of cooperation.
177. The process of using a third party to settle a dispute is known as _____.
178. _____ negotiation is a collaborative approach to negotiation that is based on a win-win assumption, whereby the
parties want to come up with a creative solution that benefits both sides of the conflict.
179. _____ negotiation is a competitive and adversarial negotiation approach in which each party strives to get as much as
it can, usually at the expense of the other party.
180. The _____ style to handle conflict involves a high degree of assertiveness and a low degree of cooperation.
181. The _____ style to handle conflict involves a high degree of assertiveness and a high degree of cooperation.
182. List the five behaviors associated with the task specialist role.
183. List the five stages of team development.
184. List the four ways team norms develop.
185. According to your text, list three factors that can cause people to engage in conflict.
186. What are the three key components of the author's definition of a team?
187. Discuss the differences between groups and teams.
188. Describe the three types of formal teams.
189. What are self-directed teams? Briefly discuss three characteristics or elements of self-directed teams.
190. Describe the stages of team development.
191. Discuss the determinants of team cohesiveness and its consequences.
192. Briefly discuss the various styles that can be used to handle conflict.
193. Discuss the differences between distributive and integrative negotiation. Describe the steps for achieving a win-win
solution with integrative negotiation.
194.
A team is a unit of people who interact and coordinate their work toward a common goal. Relate one of your own personal
experiences of working as part of a team (perhaps in school, in sports, or at work), and use that example to illustrate the
value of teams in the modern workplace and how managers can build teams for a competitive advantage.
195.
In order to achieve competitive advantage, organizations use many types of teams. Write a short essay in which you
identify different types of teams and evaluate the organizational situations where each may be most effective.
196. Managers should recognize that teamwork presents a dilemma for many people, and for good reason. In a short essay
play "devil's advocate": Use the dysfunctions common in teams to defend the concept of individual accomplishment and
achievement.
197. In order for a team to be successful, it must be structured so that members are fulfilling necessary roles. Write a short
essay in which you describe key roles within a team, and choose which role best fits your own managerial style.
198. Conflict is bound to arise when people work together in teams. Write a short essay in which you describe how a team
leader can recognize if his or her team is affected by either task conflict or relationship conflict. If you were that manager
facing team conflict, what would you do to resolve it?
