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1. Leadership occurs among people, involves the use of influence, and is used to attain goals.
a.
True
b.
False
2. Influence means that the relationship among people is passive.
a.
True
b.
False
3. The highest level in a hierarchy of manager capabilities refers to level 5 leadership.
a.
True
b.
False
4. Interactive leadership means that the leader favors a consensual and collaborative process, and influence derives from
relationships rather than position power and formal authority.
a.
True
b.
False
5. Values associated with interactive leadership include personal confidence, exclusion, and independence.
a.
True
b.
False
6. Within a single individual, management and leadership reflect the same sets of qualities and skills that frequently
overlap.
a.
True
b.
False
7. Good leadership is needed to help the organization meet current commitments, while good management is needed to
move the organization in the future.
a.
True
b.
False
8. Authentic leadership refers to individuals who know and understand themselves, act consistently with high ethical
values, and empower others.
a.
True
b.
False
9. A leader who works to fulfill subordinates’ needs and goals as well as to achieve the organization's larger mission is
called a servant leader.
a.
True
b.
False
10. In a recent study, it was found that men were more capable of motivating others and producing high-quality work than
women.
a.
True
b.
False
11. A situation would be considered highly favorable to the leader when tasks are highly unstructured and the leader has
little formal authority.
a.
True
b.
False
12. Personal power, innovation, and nurturing are consistently viewed as manager qualities rather than leader qualities.
a.
True
b.
False
13. Three distinguishing personal characteristics associated with successful leaders are intelligence, honesty, and self-
confidence.
a.
True
b.
False
14. Self-confidence, honesty and integrity, enthusiasm, and the desire to lead, are all intelligence and ability components
of personal characteristics of leaders.
a.
True
b.
False
15. Ohio State University researchers identified two major behaviors called consideration and initiating structure.
a.
True
b.
False
16. Consideration is the extent to which the leader is task oriented and directs subordinate work activities toward goal
attainment.
a.
True
b.
False
17. The extent to which the leader is mindful of subordinates, respects their ideas and feelings, and establishes mutual
trust refers to initiating structure.
a.
True
b.
False
18. Job-centered leaders are those leaders that establish high performance goals and display supportive behavior toward
subordinates.
a.
True
b.
False
19. The leadership grid suggests a two-dimensional leadership theory that measures a leader's concern for people and
concern for production.
a.
True
b.
False
20. The country club management style (1,9) stresses high service and concern for guests or customers, sometimes to the
detriment of employees of the firm.
a.
True
b.
False
21. Hersey and Blanchard's situational theory focuses a great deal of attention on the characteristics of employees in
determining appropriate leadership behavior.
a.
True
b.
False
22. Situational theory model focuses a great deal on the characteristics of followers, not those of the situation.
a.
True
b.
False
23. The telling style, according to Hersey and Blanchard, is appropriate for followers with moderate readiness.
a.
True
b.
False
24. Matching the leader's style with the situation by changing factors in the situation to achieve the best match is the basic
idea with Fiedler's contingency theory.
a.
True
b.
False
25. Task Structure refers to the extent to which the leader has formal authority over subordinates.
a.
True
b.
False
26. The task-oriented leader, according to Fiedler, excels in the favorable situation whereas relationship-oriented leaders
are most effective in situations of moderate favorability.
a.
True
b.
False
27. A substitute counteracts the leadership style and prevents the leader from displaying certain behaviors.
a.
True
b.
False
28. A situational variable that counteracts a leadership style and prevents the leader from displaying certain behaviors is
called a neutralizer.
a.
True
b.
False
29. The relationship-oriented leader performs better in situations of intermediate favorability because human relations
skills are important in achieving high group performance.
a.
True
b.
False
30. An inspirational leader who has the ability to motivate subordinates, through personal transactions, to transcend their
normal performance refers to a transactional leader.
a.
True
b.
False
31. The charismatic leader has the ability to motivate subordinates to transcend their expected performance.
a.
True
b.
False
32. Charismatic leaders typically have a strong vision for the future and they can motivate others to help realize it.
a.
True
b.
False
33. A transformational leader is a leader distinguished by a special ability to bring about innovation and change.
a.
True
b.
False
34. Transformational leaders are hardworking, tolerant, and fair-minded, but are not as capable of leading change as are
transactional leaders.
a.
True
b.
False
35. The pragmatic survivor is a follower who participates actively in the organization but does not use critical thinking
skills.
a.
True
b.
False
36. The alienated follower is a person who is an independent, critical thinker but is passive in the organization.
a.
True
b.
False
37. An active follower is characterized by a need for constant supervision.
a.
True
b.
False
38. Power is the potential ability to influence the behavior and decisions of other people.
a.
True
b.
False
39. The type of power that results from the leader's legitimate authority, based upon his or her position within the
organization, is called coercive power.
a.
True
b.
False
40. The effective follower exhibits neither critical, independent thinking nor active participation.
a.
True
b.
False
41. Influence is the effect a person's actions have on the attitudes, values, beliefs, or behavior of others.
a.
True
b.
False
42. Legitimate, reward, and expert powers are all forms of position power.
a.
True
b.
False
43. When Lonnie shouts at Kerry in public for not finishing her work and suspends her for two days, he is using his
coercive power.
a.
True
b.
False
44. Two types of personal powers are expert and reward powers.
a.
True
b.
False
45. The type of power that results from political referrals is referent power.
a.
True
b.
False
46. Rational persuasion is one interpersonal influence tactic available for leaders.
a.
True
b.
False
47. Use of rational persuasion and making use of higher authority are two commonly used influence tactics.
a.
True
b.
False
48. People who are entangled in a network of relationships have less power.
a.
True
b.
False
49. Effective leaders develop networks of allies; people who can help the leader accomplish his or her goals.
a.
True
b.
False
50. Research indicates people rate leaders as "more effective" when they are perceived to use one influence tactic.
a.
True
b.
False
51. _____ is the ability to influence people toward the attainment of organizational goals.
a.
Motivation
b.
Leadership
c.
Persuasion
d.
Commitment
e.
Organizational citizenship
52. Leadership is reciprocal, according to your text. This means:
a.
it is dynamic.
b.
it is a problem-solving activity.
c.
it occurs between people.
d.
redundant.
e.
it always creates conflict.
53. _____ means being unpretentious and modest rather than arrogant and prideful.
a.
Humility
b.
Egotism
c.
Altruism
d.
Reserved
e.
Assurance
54. Which of the following refers to the highest level in a hierarchy of manager capabilities?
a.
Interactive leadership
b.
Creative leadership
c.
Level 5 leadership
d.
Postheroic leadership
e.
People-oriented leadership
55. The leader who builds an enduring great organization through a combination of personal humility and professional
resolve is a _____ leader
a.
Level 1
b.
Level 2
c.
Level 3
d.
Level 4
e.
Level 5
56. The leader who builds widespread commitment to a clear and compelling vision and stimulates people to high
performance is a _____ leader
a.
Level 1
b.
Level 2
c.
Level 3
d.
Level 4
e.
Level 5
57. Linda is viewed by her colleagues as someone who makes productive contributions through talent, knowledge, and
good work habits, but she is sometimes hard to work with because of her communication style. Based on the Level 5
leadership spectrum, Linda would be placed in which category?
a.
Level 1: Highly capable individual
b.
Level 2: Contributing team member
c.
Level 3: Competent manager
d.
Level 4: Effective leader
e.
Level 5: Level 5 executive
58. Ricky is well loved by his co-workers at Axel Cable Inc. He is viewed as having a great deal of humility, often giving
credit for successes to other members of his team. As such, Ricky would be placed in which category of the Level 5
leadership spectrum?
a.
Level 1: Highly capable individual
b.
Level 2: Contributing team member
c.
Level 3: Competent manager
d.
Level 4: Effective leader
e.
Level 5: Level 5 executive
59. A(n)_____ leader works to fulfill subordinated needs and goals as well as to achieve the organization's larger mission.
a.
servant
b.
transactional
c.
transformational
d.
charismatic
e.
interactive
60. All of the following are major approaches to leadership EXCEPT:
a.
Level 5 leadership.
b.
Servant leadership.
c.
Authentic leadership.
d.
Progressive leadership.
e.
Interactive leadership.
61. Jerome, a manager at Welford Nonprofit Group, is known for his selflessness and willingness to give to others. He
likes working in the nonprofit sector because he wants to apply his skills and abilities to serve others who are less
fortunate. Based on this information, which type of leader best describes Jerome?
a.
Level 5 leader
b.
Servant leader
c.
Authentic leader
d.
Transformational leader
e.
Interactive leader
62. _____ leaders know and understand themselves, act consistently with high order ethical values, and empower and
inspire others.
a.
Level 5
b.
Servant
c.
Authentic
d.
Transformational
e.
Interactive
63. Which of the following is NOT a valid component of authentic leadership?
a.
Pursues purpose with passion
b.
Isolates self from others
c.
Leads with the heart as well as the head
d.
Demonstrates self-discipline
e.
Practices solid values
64. According to research, _____ typically score higher on social and emotional skills.
a.
level 5 leaders
b.
women
c.
postheroic leaders
d.
men
e.
minorities
65. At work, Sue Ellen favors a consensual and collaborative process, where influence derives from relationships rather
than positions of power and formal authority. As such, she can best be viewed as what type of leader?
a.
Level 5
b.
Servant
c.
Authentic
d.
Transformational
e.
Interactive
