1. Staff personnel usually work under the deputy warden, handling accounting, training, and purchasing.
a.
True
b.
False
2. Formal codes of institutional conduct have emerged only in the last 40 years.
a.
True
b.
False
True
3. Correctional officers have total power over inmates.
a.
True
b.
False
False
4. Line personnel are not concerned with furthering the institutional goals of a prison.
a.
True
b.
False
False
5. Well-governed prisons are impossible due to the nature of the clientele.
a.
True
b.
False
False
6. The warden is the chief executive officer of the institution.
a.
True
b.
False
True
True
7. Bureaucracies tend to increase the personnel and resources used to maintain manage the organization.
a.
True
b.
False
True
8. Prison disorder, including riots, staff murders, escapes, and inmate homicides, are proportionately more rare today than
in the 1970s and 1980s.
a.
True
b.
False
True
9. Over the last 25 years the correctional officer role has changed greatly.
a.
True
b.
False
True
given.
10. Female correctional officers only work with female inmates.
a.
True
b.
False
False
given.
11. Compared with other correctional staff, officers in the yard have the closest contact with prisoners and the greatest
potential for inducing behavior change.
a.
True
b.
False
False
given.
12. Officers assigned to the towers or along the walls have almost no contact with inmates.
a.
True
b.
False
13. The warden is the key figure in the correctional equation, the one on whom the whole system depends.
a.
True
b.
False
True
given.
14. Forthe most part, working in a correctional facility is relatively stress free.
a.
True
b.
False
False
15. A formal organization is deliberately established for a particular reason.
a.
True
b.
False
True
16. Chain of command is a management principle holding that a subordinate should report to only one supervisor.
a.
True
b.
False
False
17. Custodial employees make up the majority of an institution’s personnel.
a.
True
b.
False
True
True
given.
18. A structure established for the purpose of influencing behavior in order to achieve particular ends is known as a/an:
a.
b.
c.
d.
b
Formal Organization
ACOR.CLEA.16.13.01 – Identify the principles used to organize the functioning of prisons.
19. A form of power that stresses the application or threat of physical force is known as:
a.
coercive power.
b.
normative power.
c.
physical power.
d.
remunerative power.
Formal Organization
ACOR.CLEA.16.13.01 – Identify the principles used to organize the functioning of prisons.
20. A management principle that holds that a supervisor can effectively oversee only a limited number of subordinates is
known as:
a.
chain of command.
b.
span of control.
c.
circle of control.
d.
unity of command.
b
Formal Organization
ACOR.CLEA.16.13.01 – Identify the principles used to organize the functioning of prisons.
21. Which of the following is not a formal organization?
a.
General Motors
b.
California State Prison at Folsom
c.
The University of Iowa
d.
All of these are formal organizations.
d
Formal Organization
ACOR.CLEA.16.13.01 – Identify the principles used to organize the functioning of prisons.
Formal Organization
22. If a shakedown were to occur in a prison, who would give the directive?
a.
the warden
b.
the tier officer
c.
the captain of the guard
d.
the shift lieutenant
23. The warden’s job security rests on her or his ability to:
a.
employ a certain number of minorities.
b.
define duties for top management.
c.
keep autonomy of their managers.
d.
run the institution efficiently.
d
Formal Organization
ACOR.CLEA.16.13.01 – Identify the principles used to organize the functioning of prisons.
Bloom’s: Remember
24. Correctional officers sometimes feel that:
a.
no one cares what happens inside the walls.
b.
they’re doing time as well as the inmates.
c.
their work accounts for nothing on the outside.
d.
all of these
d
Correctional Officers: The Linchpin of Management
Bloom’s: Remember
25. According to the authors, a majority of correctional officers are:
a.
from urban settings.
b.
minority group members.
c.
from rural settings.
d.
college educated.
Correctional Officers: The Linchpin of Management
Bloom’s: Remember
26. The way someone behaves in accordance with an order or directive given by another person is:
a.
normative power.
Formal Organization
Bloom’s: Remember
b.
remunerative power.
c.
coercive power.
d.
compliance.
27. Characteristics of inmate populations of many prisons began to change in the:
a.
mid-1990s.
b.
early 1950s.
c.
mid-1960s.
d.
mid-1940s.
c
Governing Prisons
ACOR.CLEA.16.13.02 – Discuss the importance of prison governance.
28. Which of the following is not a union for correctional officers today?
a.
American Federation of Correctional Employees
b.
American Federation of State, County, and Municipal Employees
c.
California Correctional Peace Officers Association
d.
none of these
a
Correctional Officers: The Linchpin of Management
job stress among prison staff.
29. According to the authors, unionization of correctional officers has brought:
a.
better pay for the services they provide.
b.
a greater sense of job security.
c.
a greater control over their work.
d.
all of these.
d
Correctional Officers: The Linchpin of Management
given.
30. With respect to job turnover among officers, corrections is:
a.
low.
b.
high.
c.
about the same as any blue-collar job.
d.
relatively stable over time.
b
d
Formal Organization
ACOR.CLEA.16.13.01 – Identify the principles used to organize the functioning of prisons.
31. Most inmate rule violations are handled by:
a.
the warden
b.
the line personnel.
c.
work detail supervisors.
d.
an institutional disciplinary committee.
d
Governing Prisons
ACOR.CLEA.16.13.02 – Discuss the importance of prison governance.
32. A range of punishments are given to inmates for disciplinary reasons when they are unruly. One such punishment is:
a.
erasing good time credit.
b.
not feeding inmates.
c.
not allowing inmates to practice their religion.
d.
not providing inmates bedding.
a
Governing Prisons
ACOR.CLEA.16.13.02 – Discuss the importance of prison governance.
33. The relationship between staff and prisoners which focuses on material goods and written correspondence is one of:
a.
exchange.
b.
violence.
c.
power.
d.
service.
a
Governing Prisons
ACOR.CLEA.16.13.02 – Discuss the importance of prison governance.
34. What is the primary incentive for being a corrections officer?
a.
the only job available
b.
the security of a civil service job
c.
the high pay
d.
helping people
b
Correctional Officers: The Linchpin of Management
given.
Correctional Officers: The Linchpin of Management
given.
35. are employees who are directly concerned with furthering the institution’s goals and are in directcontact with clients.
a.
Staff personnel
b.
Line personnel
c.
Case workers
d.
Administrators
36. In a highly authoritarian prison, treatment goals are:
a.
a priority.
b.
more important.
c.
less important.
d.
a cause for concern.
c
Formal Organization
ACOR.CLEA.16.13.01 – Identify the principles used to organize the functioning of prisons.
37. What category of personnel comprises the majority of an institution’s employees?
a.
custodial
b.
industry
c.
professional
d.
program
a
Formal Organization
ACOR.CLEA.16.13.01 – Identify the principles used to organize the functioning of prisons.
38. An institution’s main contact with the outside world is:
a.
the line staff.
b.
the professional staff.
c.
the inmates.
d.
the warden.
d
Formal Organization
given.
39. Over the past 40 years, federal courts, the 1964 Civil Rights Act, and affirmative action programs have dramatically
changed the composition of the correctional officer force.
a.
psychological and emotional
b.
geographic
c.
age and size
b
given.
d.
racial and gender
40. are central to prisoner control because correctional officers cannot have total control over the inmates.
a.
Deliberations
b.
Negotiations
c.
Discussions
d.
Mediation
b
Governing Prisons
ACOR.CLEA.16.13.02 – Discuss the importance of prison governance.
41. Correctional officers often rely on ________to gain cooperation.
a.
rewards and punishments
b.
corporal punishment and solitary confinement
c.
force and strict rule enforcement
d.
all of these
d
Correctional Officers: The Linchpin of Management
given.
42. Behavior that blurs the social distance between prison staff and inmates is known as:
a.
crossing the line.
b.
boundary violation.
c.
abuse.
d.
rule violation.
b
Correctional Officers: The Linchpin of Management
job stress among prison staff.
43. ________________ power refers to the ability to obtain compliance in exchange for material resources.
a.
Normative
b.
Remunerative
c.
Coercive
d.
Subjective
b
Formal Organization
d
Correctional Officers: The Linchpin of Management
given.
44. ____________________ power refers to the ability to obtain compliance by manipulating symbolic rewards.
a.
Normative
b.
Remunerative
c.
Coercive
d.
Subjective
a
Formal Organization
ACOR.CLEA.16.13.01 – Identify the principles used to organize the functioning of prisons.
45. _______________ refers to obedience to an order or request.
a.
Compliance
b.
Power
c.
Authority
d.
Coercion
a
Formal Organization
ACOR.CLEA.16.13.01 – Identify the principles used to organize the functioning of prisons.
46. Correctional officers rely on _______________ and _______________to gain cooperation.
a.
coercion and force
b.
punishments and bribes
c.
rewards and coercion
d.
rewards and punishments
d
Governing Prisons
ACOR.CLEA.16.13.02 – Discuss the importance of prison governance.
47. _____________________theory is a governance theory which states that prison disorder stems from unstable, divided,
or otherwise weak management.
a.
Officer balance
b.
Administrative control
c.
Power control
d.
Inmate balance
b
Governing Prisons
ACOR.CLEA.16.13.02 – Discuss the importance of prison governance.
48. A series of organizational positions in order of authority, with each person receiving orders from the one immediately
above and issuing orders to the one immediately below is known as________ .
ACOR.CLEA.16.13.01 – Identify the principles used to organize the functioning of prisons.
49. An___________ is anything that enhances the inmates’ creature comforts such as food, bedding, and
recreationalopportunities.
50. ___________and loss of privileges or good time are the sanctions most often imposed for violating institutional rules.
51. __________________ officers act like police officers with regard to most prison rule violations.
52. Like women in other criminal justice fields, women who work in corrections deal with_______ .
53. ____________is the idea that it is most efficient for a subordinate to report to only one superior.
54. _________personnelare directly concerned with furthering the institution’s goals.
55. In 1970, the U.S. Supreme Court granted inmates certain limited______ rights.
56. The idea that prison disorder results from unstable, divided, or otherwise weak management is known as the_______ .
57. When social distance breaks down, officers are more prone to commit________ violations.
58. To prepare officers for prison work, most states require cadets to complete a _____________ training program.
59. ______________________ officers have the most contact with inmates and the greatest potential for assisting them to
change their behavior.
60. Prison officers must constantly deal with conflicting ___________________ and _______________ goals.
61. ___________________ refers to behaviors that blur, minimize, or disrupt the social distance between prison staff and
inmates, resulting in infractions of departmental policy.
62. Officers are permitted to use ________________ to protect themselves from imminent harm or violence.
63. A labor contract stipulates the rights and obligations of each side (administration and employees);thus a
__________________ can no longer dictate working conditions.
64. Prison ______________ refers to the sound and firm management of inmates and staff.
Match each item to the phrase or sentence listed below.
a. Compliance by threat
b. Compliance for material resources
c. Compliance through manipulation of symbolic rewards
d. Supervisor can oversee limited subordinates effectively
e. Subordinate reports to only one superior
f. Toleration of some actions of inmates to operate the prison
g. Behavior violation of department policy
h. Prison disorder results from weak management
i. Support line personnel
j. In direct contact with the client
65. Unity of command
66. Staff personnel
i
67. Boundary violations
68. Administrative control theory
69. Inmate balance theory
70. Line personnel
71. Span of control
72. Coercive power
73. Normative power
74. Remunerative power
75. List and discuss the negative consequences of boundary violations and job stress on correctional officers and staff.
What is being done to combat such issues? Do you feel these tactics have been successful? Why or why not?
76. Define prison governance. Next, discuss the challenges officers face when attempting to gain compliance. What
strategies are used by officers and administrators to gain compliance? Which do you believe is the most effective and
which is the least effective? Be sure to fully explain your answer.
77. Provide definitions for coercive, normative, and remunerative power as they relate to the correctional system.Discuss
the effectiveness of each type of power. Which do you feel could lead to a more secure and productive correctional
setting? Be sure to fully explain your answer.
78. Describe who becomes a correctional officer and why. What draws people to this type of work? Would you become a
correctional officer? Why or why not?Be sure to address the drawbacks, distinct challenges, and positive features of such
work. Which job assignment would you want to avoid and which would you aim to secure?