74. The Occupational Safety and Health Administration (OSHA) considers inspection of imminent danger situations as a
____ priority.
a.
first-level
b.
second-level
c.
third-level
d.
fourth-level
a
Easy
MGHR.SNEL.17.12-1
75. The Occupational Safety and Health Administration (OSHA) considers investigation of catastrophes, fatalities, and
accidents that result in hospitalization of five or more employees as a _____ priority.
a.
first-level
b.
second-level
c.
third-level
d.
fourth-level
Easy
MGHR.SNEL.17.12-1
76. The Occupational Safety and Health Administration (OSHA) considers investigation of valid employee complaints of
alleged violations of standards or of unsafe or unhealthful working conditions as a ____ priority.
a.
first-level
b.
second-level
c.
third-level
d.
fourth-level
c
Easy
MGHR.SNEL.17.12-1
a
Easy
MGHR.SNEL.17.12-2
77. The Occupational Safety and Health Administration (OSHA) considers conducting special-emphasis inspections
aimed at specific high-hazard industries, occupations, or substances that are injurious to health as a _____ priority.
a.
first-level
b.
second-level
c.
third-level
d.
fourth-level
Easy
MGHR.SNEL.17.12-1
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
78. Penalties for violation of safety rules by employees are usually stated in the:
a.
employee handbook.
b.
appointment letter of the employees.
c.
Federal Register.
d.
Occupational Safety and Health Act (OSHA) handbook.
a
Easy
MGHR.SNEL.17.12-2
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
79. The log of work-related injuries and illnesses is filed:
a.
under OSHA Form 300.
b.
in the fitness-for-duty roster.
c.
in the Federal Register.
d.
by an employer’s insurance company.
a
Easy
MGHR.SNEL.17.12-2
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
80. Injury and Illness Report form is also known as:
a.
OSHA Form 300.
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
b.
Company Roster.
c.
NIOSH Form 200.
d.
Federal Illness Roster.
81. Which of the following would NOT be considered a recordable case under the Occupational Safety and Health Act
(OSHA)?
a.
b.
c.
d.
Easy
MGHR.SNEL.17.12-1
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
82. The following are methods of preventing health hazards in the workplace EXCEPT:
a.
substituting materials.
b.
issuing protective equipment.
c.
hiring more employees than required for a task.
d.
enclosing or isolating a process.
c
Easy
MGHR.SNEL.17.12-2
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
83. The average penalty imposed by the Occupational Safety and Health Administration (OSHA) for serious violations is
now ____.
a.
$2,000–$3,000
b.
$3,000–$4,000
c.
$6,000–$7,000
d.
$10,000–$12,000
Easy
MGHR.SNEL.17.12-1
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
84. If a willful violation results in the death of an employee, the Occupational Safety and Health Administration
(OSHA) can assess penalties
up to ____ for an individual or ____ for a corporation.
a.
$50,000;$100,000
b.
$100,000;$250,000
c.
$250,000;$500,000
d.
$500,000;$1 million
c
Easy
MGHR.SNEL.17.12-1
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
85. Problems associated with video display terminal use include all of the following EXCEPT:
a.
visual difficulty.
b.
muscle ache.
c.
job stress.
d.
lung disease.
Easy
MGHR.SNEL.17.12-3
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
86. Recommendations for minimizing the negative effects of video display terminal use do NOT include:
a.
placing monitors 4-9 inches below eye level.
b.
using screens with adjustable brightness and contrast.
c.
placing monitors at a 45 degree angle to reduce glare.
d.
using blinds or shades to reduce glare.
c
Easy
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
Easy
MGHR.SNEL.17.12-1
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
87. The best method to capitalize on the benefits of video display terminals while safeguarding employee health is:
a.
placing the computer monitor to the side of the desk.
b.
placing the computer screen 4 to 9 inches below eye level.
c.
placing the computer screen 12 inches above eye level.
d.
adjusting the brightness and contrast controls on the screen to be as high as possible.
88. The people who are least likely to get cumulative trauma disorder from their jobs are:
a.
models.
b.
meat cutters.
c.
dental hygienists.
d.
textile workers.
a
Easy
MGHR.SNEL.17.12-2
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
89. Injuries that result from workers using the same motions again and again are known as:
a.
adjustment disorders.
b.
bipolar disorders.
c.
cumulative trauma disorders.
d.
systematic trauma disorders.
c
Easy
MGHR.SNEL.17.12-3
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
90. The largest ever fine by the Occupational Safety and Health Administration (OSHA) was a(n) _____ penalty levied in
2009 against the oil giant BP after a 2005 explosion killed 15 workers and injured 170 others at a BP refinery in Texas.
a.
$27 million
b.
$87 million
c.
$147 million
d.
$217 million
Easy
MGHR.SNEL.17.12-3
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
91. Employee musculoskeletal injuries must be reported on OSHA Form:
a.
300.
b.
301.
c.
302.
d.
303.
a
Easy
MGHR.SNEL.17.12-1
92. Which of the following is NOT a category of the Occupational Safety and Health Administration’s voluntary
protection program?
a.
Star
b.
Achiever
c.
Merit
d.
Demonstration
Easy
MGHR.SNEL.17.12-1
93. In a Zogby poll, _____ of American adults said they had been bullied at work.
a.
18 percent
b.
35 percent
c.
55 percent
d.
68 percent
Easy
MGHR.SNEL.17.12-2
Easy
MGHR.SNEL.17.12-1
94. Which of the following organizations are NOT required to follow the Occupational Safety and Health
Administration’s blood-borne pathogen standards?
a.
hospitals
b.
nursing homes
c.
funeral homes
d.
travel agencies
Moderate
MGHR.SNEL.17.12-3
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Comprehension
95. High risk work circumstances that are associated with workplace violence include all of the following EXCEPT:
a.
delivery of passengers or services.
b.
dealing with the exchange of money.
c.
having employees work alone.
d.
working in small numbers.
c
Easy
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
96. In terms of workplace violence, which of the following should organizations AVOID?
a.
Holding managers responsible for preventing acts of violence
b.
Analyzing the workplace to uncover areas of potential violence
c.
Refraining from hiring persons with arrest records
d.
Providing violence prevention training
c
Easy
MGHR.SNEL.17.12-2
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
97. Workplace violence warning signs include all of the following EXCEPT:
a.
veiled threatening statements.
b.
fascination with stories of violence.
c.
concentration problems and excessive excuses.
Bloom’s: Knowledge
d.
chronic fatigue.
98. Studies show that _____ of night-shift workers report falling asleep at least once a week while on the job.
a.
10 to 30 percent
b.
30 to 50 percent
c.
50 to 70 percent
d.
70 to 90 percent
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
99. A survey of more than 2,000 employers conducted by the National Safety Council found that _____ percent had some
type of cell-phone usage policy in place.
a.
26
b.
37
c.
46
d.
58
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
100. Alternative approaches to employee health include all of the following EXCEPT:
a.
pre-employment medical examinations.
b.
chiropractic treatments.
c.
homeopathic treatments.
d.
relaxation techniques and hypnosis.
United States – BUSPROG: Analytic
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
101. The National Institute of Mental Health estimates that nearly ____ percent of the U.S. adult population experience
depression each year.
a.
12
b.
7
c.
2
d.
27
b
1
Easy
MGHR.SNEL.17.12-4
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
102. Which of the following is NOT an outcome associated with depression?
a.
Lower individual productivity
b.
Decreased substance abuse
c.
Increased morale problems
d.
Increased absenteeism
b
1
MGHR.SNEL.17.12-4
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
103. ____ is the decrease in functional activity accompanied by symptoms of low spirits, gloominess, and sadness.
a.
Alcoholism
b.
Tengriism
c.
Moral dilemma
d.
Depression
d
1
Easy
MGHR.SNEL.17.12-4
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
104. Most employers should recognize that alcoholism is a:
a.
disease that follows a rather predictable course.
b.
personal problem.
United States – OH – DISC: HRM
Bloom’s: Knowledge
c.
disease that always follows an unpredictable course.
d.
predominantly blue-collar problem.
105. If a supervisor suspects that a subordinate has a severe drinking problem, the action to be avoided is:
a.
carefully documenting evidence of declining performance.
b.
confronting the employee with proof that his or her performance is deficient.
c.
confronting the employee with his or her alcoholism during the first meeting and threatening with dismissal if
the employee does not seek help.
d.
assuring the employee that help is available without any penalty.
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
106. The requirements for federal contractors to take steps to ensure a drug-free workplace is found in:
a.
the Occupational Safety and Health Act.
b.
the Drug-Free Workplace Act.
c.
the Executive Order 11246.
d.
the Toxic Substances Control Act.
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
107. Which of the following is NOT a recommendation for calming an angry employee?
a.
Hold all conversations in private.
b.
Recognize the employee’s legitimate concerns or feelings.
c.
Keep the discussion as subjective as possible.
d.
Listen to the employee with an open mind and nonjudgmental behavior.
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
108. The U.S. Supreme Court ruled in _____ that employers may not bar women of childbearing age from certain jobs
because of potential risk to their fetuses.
a.
International Union v. Johnson Controls
b.
Griggs v. Duke Power
c.
Viands v. Sulliver Corp.
d.
Perry v. Green
a
Easy
LEARNING OBJECTIVES:
MGHR.SNEL.17.12-3
NATIONAL STANDARDS:
United States – BUSPROG: Analytic
STATE STANDARDS:
United States – OH – DISC: HRM
Bloom’s: Knowledge
109. Stress basically comes from two basic sources which are:
a.
physical and emotional activity.
b.
mental impairment and outside influences.
c.
family and friends.
d.
emotional distress and work overload.
a
Easy
LEARNING OBJECTIVES:
MGHR.SNEL.17.12-3
NATIONAL STANDARDS:
United States – BUSPROG: Analytic
STATE STANDARDS:
United States – OH – DISC: HRM
Bloom’s: Knowledge
110. A study by Duke University researchers who examined the records of nearly 12,000 university employees found that
obese employees experienced medical costs that were more than _____ times higher than those of non-obese workers
a.
two
b.
three
c.
four
d.
five
Easy
LEARNING OBJECTIVES:
MGHR.SNEL.17.12-4
NATIONAL STANDARDS:
United States – BUSPROG: Analytic
Bloom’s: Knowledge
111. Stress becomes when one begins to sense a loss of his or her feelings of security and adequacy.
NATIONAL STANDARDS:
United States – BUSPROG: Analytic
STATE STANDARDS:
United States – OH – DISC: HRM
Bloom’s: Knowledge
a.
distress
b.
functional stress
c.
eustress
d.
fight-or-flight stress
112. A Duke study found that morbidly obese workers file ____ more workers’ compensation claims and take longer to
recover from injuries.
a.
25 percent
b.
45 percent
c.
65 percent
d.
85 percent
Easy
MGHR.SNEL.17.12-4
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
113. When dealing with stress, having too much to do in too short as time is known as:
a.
high demand.
b.
high effort.
c.
low control.
d.
low reward.
a
Easy
MGHR.SNEL.17.12-3
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
114. When dealing with stress, having to expend too much mental or physical energy over too long a period of time is
known as:
a.
high demand.
b.
high effort.
c.
low control.
d.
low reward.
a
Easy
MGHR.SNEL.17.12-4
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
115. When dealing with stress, having too little influence over the way a job is done on a day–to-day basis is known as:
a.
high demand.
b.
high effort.
c.
low control.
d.
low reward.
c
Easy
MGHR.SNEL.17.12-4
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
116. The most severe stage of distress is:
a.
burnout.
b.
shock.
c.
back pain.
d.
job loss.
a
Easy
MGHR.SNEL.17.12-4
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
117. Lack of personal fulfillment in a job may be a symptom of:
a.
a burnout.
b.
a fight-or-flight response.
c.
a workplace disability.
d.
eustress.
a
Easy
MGHR.SNEL.17.12-4
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
Easy
MGHR.SNEL.17.12-4
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
118. Employer sponsored stress management programs are LEAST likely to include a segment on:
a.
coping skills.
b.
using alcohol to combat stress.
c.
time management.
d.
listening skills.
119. When dealing with stress, receiving inadequate feedback on performance and no recognition for a job well done is
known as:
a.
high demand.
b.
high effort.
c.
low control.
d.
low reward.
United States – BUSPROG: Analytic
Bloom’s: Knowledge
120. A recordable case is any occupational death, illness, or injury to be recorded in _____.
a.
OSHA Form 300
b.
Labor Department Industrial Census
c.
HR Annual Report
d.
NIOSH Form 4000
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
121. Companies with award-winning ergonomics programs list all the following as common elements of success
EXCEPT:
a.
providing notice and training for employees.
b.
planning and evaluating.
c.
filing injury reports.
d.
not bothering to involve one’s employees in ergonomics.
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
122. The _____ department is usually responsible for the safety program for most employers.
a.
finance
b.
sales
c.
HR
d.
engineering
c
Easy
MGHR.SNEL.17.12-2
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
123. Under the Occupational Safety and Health Act, _____ are required to train employees as required by OSHA
standards.
a.
colleges and universities
b.
employers
c.
lawyers
d.
consultants
Easy
MGHR.SNEL.17.12-1
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
124. Briefly discuss the power of Occupational Safety and Health Administration (OSHA) with respect to citations and
penalties.
Easy
MGHR.SNEL.17.12-2
United States – BUSPROG: Analytic
United States – OH – DISC: HRM
Bloom’s: Knowledge
125. Briefly discuss Occupational Safety and Health Administration’s established system of inspection priorities.
126. What is the role of supervisors in promoting workplace safety?
127. Explain the various types of workplace emergencies and how employers can effectively deal with such situations.
128. Compare and contrast the two general types of stress. Include an example of each.
129. Discuss the four major factors that impact employee stress.