Chapter 12 Influence is the capacity to cause a change in a person

subject Type Homework Help
subject Pages 10
subject Words 3402
subject Authors Richard I. Daft

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1. A specific area in which the unethical use of power is of increasing concern for organizations is sexual
harassment.
a.
True
b.
False
2. Charismatic leadership typically instills both awe and submission in followers, whereas transformational
leadership
seeks
to
increase follower engagement and
empowerment.
a.
True
b.
False
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3. Transformational leaders have the ability to lead changes in an organization's vision, strategy, and cultnre as well as
promote innovation in products and
technologies.
a.
True
b.
False
4. Machiavellian-style leaders focus on reaching out and working with
others.
a.
True
b.
False
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5. Power is the potential to influence others within an organization with the goal of attaining desired outcomes
for
power
holders.
a.
True
b.
False
6. Influence is the capacity to cause a change in a person, whereas power may be thought of as the degree of
actual
change.
a.
True
b.
False
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7. Coercive power of a leader derives from a leader's special knowledge or skills regarding tasks performed
by
followers.
a.
True
b.
False
8. Reward power of a leader is the authority to punish subordinates or recommend
punishment.
a.
True
b.
False
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9. Coercive power refers to the power to punish or recommend
punishment.
a.
True
b.
False
10. The responses to the use of power include compliance, resistance, and
commitment.
a.
True
b.
False
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11. Leaders use the human resource perspective to involve followers and give them opportunities for personal and
professional
development.
a.
True
b.
False
12. In the political frame of leader reference, leaders perceive an organization as a system of shared meaning
and
values.
a.
True
b.
False
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13. One effective way to attract people to new behaviors or to make significant changes is to frame the request in a
way that emphasizes the vision or higher purpose of the
change.
a.
True
b.
False
14. Network building does not impact followers' perceptions of a leader's
abilities.
a.
True
b.
False
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15. Personalized leaders exercise power in the service of higher goals that will benefit others and the organization as a
whole.
a.
True
b.
False
16.
,a
follower response to the use of power, means that people will obey orders and carry out instructions
even
though they may not like it.
a. Compliance
b. Coercion
c.
Resistance
d.
Scarcity
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17. Follower , a response to the use of power, helps to overcome the fear associated with change
efforts.
a. compliance
b. commitment
c.
resistance
d. submission
18. exercise power in the service of higher goals that will benefit others and the organization as a
whole.
a.
Transactional
leaders
b. Machiavellian-style
leaders
c. Socialized leaders
d. Charismatic
leaders
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19. Personalized leaders are characterized
as:
a. ernpowermg.
b. egalitarian.
c.
encouragmg.
d. exploitative.
20. Which of the following is true of sexual harassment in
organizations?
a.
It
is sometimes acceptable in most
organizations.
b.
It
is used to empower
people.
c.
It
is illegal and an abuse of
power.
d.
It
is based on valuing
others.
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21. Which of the following is a criterion that can gnide ethical
action?
a. The action should respect the rights of individuals and groups affected by it.
b. The action must increase the shareholder
wealth.
c. The action should serve the interests of the top
management.
d. The action must promote the self-interest of the
employees.
22. Which of the following types of leaders uses
unconventional
means to transcend the status quo and create
change?
a. Charismatic
leaders
b. Coalitional leaders
c. Transactional
leaders
d. Machiavellian-style
leaders
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23. A charismatic
leader:
a. maintains the status
quo.
b. creates an atmosphere of
change.
c. uses available means to achieve goals within the framework of the existing
order.
d. frames limited goals not too discrepant from status
quo.
24. Which of the following statements is true of charismatic
leaders?
a. They try to maintain the status quo instead of creating an atmosphere of
change.
b. They use rewards and punishments to influence
others.
c. They use available means to achieve
goals.
d. They use unconventional means to transcend the existing
order.
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25. are good at traditional management functions such as planning and budgeting and generally focus on
the
impersonal aspects of job
performance.
a. Charismatic
leaders
b. Transformational
leaders
c. Transactional
leaders
d. Machiavellian-style
leaders
26. Transformational leadership:
a. believes in the traditional management functions such as planning and budgeting and generally focuses on
the
impersonal aspects of job
performance.
b. inspires followers to go beyond their own self-interests for the good of the
group.
c. believes in an exchange process between leaders and followers wherein leaders recognize
followers' needs
and then clarify how those needs will be
satisfied.
d. entails strictly controlling people rather than striving to bring out the best in
followers.
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27. Coalitional leaders:
a. are good at traditional management functions such as planning and
budgeting.
b. focus on the present and excel at keeping an organization mnning smoothly and
efficiently.
c. use unconventional means to transcend the status
quo.
d. observe and understand patterns of interaction and influence in an
organization.
28. One of the steps for effective coalitional leadership
includes:
a. using unconventional means to transcend the existing
order.
b. painting a grand vision of a desired future and communicating it in a way that makes the pain of change
worth
the
effort.
c. creating an emotional impact on people and inspiring them to do more than they would normally
do.
d. breaking down barriers and promoting cross-silo
cooperation.
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29. In the context of stakeholder buy-in, who among the following are strong supporters and will help lead a
change
effort?
a.
Resisters
b.
Observers
c.
Partners
d.
Advocates
30. Who among the following use rewards and punishments to shape behavior and do not mind exploiting the fears
and
desires of people to get them to follow
rules?
a. Transactional
leaders
b. Transformational
leaders
c. Coalitional leaders
d. Machiavellian-style
leaders
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31. Which of the following types ofleaders typically focus on gaining and using individual
power?
a. Machiavellian-style
leaders
b. Transactional
leaders
c. Charismatic
leaders
d. Transformational
leaders
32. that includes expert power and referent power is based on personal characteristics and
interpersonal
relationships.
a. Hard
power
b. Socialized
power
c. Soft
power
d. Personalized
power

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