31. Which of the following statements is true of diverse
workforce?
a.
It
can build stronger connections with various
customers.
b.
It
degrades the value of an
organization.
c.
It
causes an organization to lose its competitive
advantage.
d.
It
reinforces the glass ceiling in an
organization.
32. Organizations establish workforce diversity programs
to:
a. promote the hiring of diverse
employees.
b. ensure that differences are not
accepted
c. hamper the career
advancement
of diverse
employees.
d. reinforce the glass ceiling
trends.
33. refers to a person’s ability to use reasoning and observation skills to interpret unfamiliar gestures
and
situations and devise appropriate behavioral
responses.
a. Emotional intelligence
b.
Artificial
intelligence
c. Interpersonal
intelligence
d. Cultural intelligence
34. A factor contributing to increased acceptance of diversity
is:
a. discrimination.
b. passive
bias.
c. uncertainty
avoidance.
d. globalization.
35. All organizations need to achieve high
performance.
a. diversity of thought
b. passive bias
c.
ethnocentrism
d. high power
distance
36. Which of the following statements is true of
diversity?
a.
It
hampers the relationship of the organization with
customers.
b.
It
helps develop employee potential.
c.
It
reinforces the glass
ceiling.
d.
It
provides lesser organizational flexibility.
37. Employees belonging to a certain religion at a meat packing plant in the country of Atria protested against not
being
allowed extra break times to pray during their holy month. Employees not belonging to that religion felt that
allowing
extra breaks would amount to “preferential treatment.” In the context of the given scenario, which of the
following
statements is
true?
a. Leaders at the plant were
ethnocentric.
b. Power distance was high in the
plant.
c. Cultural differences provide potential for conflicts.
d. People in the country of Atria are
prejudiced.
38. The manager of a company situated in the country of Aria lost a business deal with a company situated in
the
country
oflota.
The Arian manager complained to the Iotan higher-level executives when he couldn’t
obtain
information from his counterparts in Iota. The higher-level Iotan executives were offended by his behavior.
The
Arian manager was surprised since hierarchy was never a matter of concern in his country. In the context of
the
given scenario, which of the following statements is
true?
a. Behavior is perceived differently from culture to
culture.
b. The manager from Aria had an ethnocentric point of
view.
c. The company in Iota should adopt the ways of the company in Aria.
d. The company in Iota reinforces the glass
ceiling.
39. In stage 1 of
personal diversity awareness,
.
a. diversity is inherent in the culture, and the
organization
is gender- and
color-blind
b. legal
requirements
are met, but diversity is viewed as a
problem
c. top-level leaders are
committed
to
diversity
d. diversity is viewed as a
competitive weapon
40.
Whic
h
of1hefollowin
g
statements
is
1rne
of
interactive
leaders?
a.
They
are
competitive
an
d
aggressive.
b. They favor an
individualistic
approach to
work.
c. They favor a
consensual process.
d. They are
power-and-authority-oriented.
41. refers to strong support from a powerfully positioned executive who is willing to put his or her reputation
on
the line to promote an individual’s advancement to higher organizational levels.
a. Employee affmity
b. Ethnocentrism
c.
Prejudice
d. Sponsorship
42. , a leadership quality, means questioning current methods and challenging
employees
to think in new
ways.
a. Individual consideration
b. Inspirational motivation
c. Idealized influence
d. Intellectual stimulation
Completion
43. A is a rigid, exaggerated, irrational, and typically negative belief or image associated with a particular
group
of people.
44. is the belief that one’s own culture and subculture are inherently superior to other
cultures.
45. The is an invisible barrier that separates women and minorities from top leadership
positions.
46. According to
Hofstede’s
social value systems, refers to how much people accept equality in
power.
47. In the context of
Hofstede’s
social value systems, refers to the degree to which members of a society
feel
uncomfortable with ambiguity.
48. The differences among people in terms of age, ethnicity, gender, race, or other dimensions is known as .
49. According to
Hofstede’s
social value system, is a preference for a tightly knit social framework in
which
people look out for one another and organizations protect their members’
interests.
50. Organizations establish to promote the hiring, inclusion, and career advancement of different
employees
and to ensure
that
differences are accepted and respected in the
workplace.
51.
,a
leadership quality, is derived from the leader who appeals emotionally and symbolically to
employees’
desire to do a good job and help achieve organizational
goals.
52. is a leadership style in which people develop personal relationships with followers, share power
and
information, empower employees, and strive to enhance others’ feelings of
self-worth.
Subjective Short
Answer
53. According to Hofstede’s research, what do the terms masculinity and femininity
mean?
54. Why are attitudes toward diversity
changing?
55. Describe cultural intelligence
(
CQ
).
56. Briefly describe prejudice, stereotyping, and discrimination in organizations.
57. Is interactive leadership
gender-specific?
58. Discuss ethnocentrism and its effect on an
organization.
59. Discuss the social value systems presented in the Hofstede
studies.
60. What are the various stages of personal diversity
awareness?