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33. People who play a task-specialist role
often:
a. praise and encourage others to draw forth their
contributions.
b. reconcile group conflicts.
c. stimulate the team into action when interest
drops.
d. shift own opinions to maintain team
harmony.
34. People who adopt a socioemotional role:
a. stimulate the team into action when interest
drops.
b. give candid feedback on others'
suggestions.
c. propose new solutions to team
problems.
d. encourage others to draw forth their
contributions.
35. Which of the following behaviors is displayed by people who play a task-specialist
role?
a. Reduce
tension
b. Praise and encourage
others
c. Maintain
harmony
d. Initiate
ideas
36. The team role associated with facilitating others' participation, smoothing conflicts, showing concern for
team
members'
needs, and reminding others of standards for team interaction is
the:
a. managerial
role.
b. authoritarian leadership
role.
c. task-specialist
role.
d. socioernotional role.
37. A global
team:
a. is also known as a cross-functional
team.
b. has members from the same
culture.
c. is a cross-border work
team.
d. uses face-to-face
communication.
38. One of the primary advantages of a virtual team is the ability
to:
a. trust people to do their jobs without constant
supervision.
b. monitor team
members.
c. rapidly assemble talented people for a complex
project.
d. have complete control over team
members.
39. To be successful, virtual team leaders
should:
a. disband the team once a project is
completed.
b. encourage
groupthink.
c. use technology to build relationships.
d. use e-mail for conflict
resolution.
40. refers to antagonistic interaction in which one party attempts to block the intentions or goals of
another.
a.
Mediation
b.
Group
think
c. Conflict
d. Bargaining
41. The dominating style of conflict handling in a
team
reflects:
a. neither assertiveness nor
cooperativeness.
b. assertiveness to get one's own
way.
c. a moderate amount of both assertiveness and
cooperativeness.
d. a high degree of
cooperativeness.
42. When quick decisive action is vital on important issues, the style of handling conflict in a team is
appropriate.
a.
"myway"
b.
"noway"
c.
"halfway"
d.
"your
way"
43. The of
handling conflict
in a team reflects both a high degree of
assertiveness
and
cooperativeness.
a.
collaborating
style
b. avoiding
style
c.
accommodating style
d.
competing style
44. is a form of
adversarial negotiation
in which
conflicting
parties
compete
to win the most
resources and
give up as little
a
s
possible.
a.
Integrative negotiation
b. Distributive
negotiation
c.
Groupthink
d.
Brainstorming
45. is based on a
win-win
assumption, in that all parties want to come up with a creative solution that can
benefit
both
sides.
a. Mediation
b. Integrative negotiation
c.
Group
think
d. Distributive negotiation
46. A(n) is a unit of two or more people who interact and coordinate their work to accomplish a shared goal
or
purpose for which they are committed and hold themselves mutually
accountable.
47. are made up of a supervisor and subordinates in the formal chain of
command.
48. facilitate information sharing across functional boundaries and develop new ideas and solutions for
existing
organizational problems.
49. have access to information and resources needed to perform a complete task and are empowered
with
decision-making authority to take over duties such as selecting new members, scheduling work or vacations, and
evaluating
performance.
50. In the stage of team development, orientation and getting acquainted takes
place.
51. is the extent to which members are attracted to the team and motivated to remain in it.
52. The is a team leadership role associated with facilitating others' participation, smoothing conflicts,
showing
concern for team members' needs and feelings, serving as a role model, and reminding others of standards for
team
interaction.
53. A(n) is made up of geographically or organizationally dispersed members who share a common purpose
and
are linked primarily through advanced information technologies.
54. refers to disagreements among people about the goals to be achieved or the content of the tasks to
be
performed.
55. is based on a win-win assumption, in that all parties want to come up with a creative solution that can
benefit
both sides of the
conflict.
56. Briefly describe self-directed
teams.
57. Why are small teams more effective than large
teams?
58. An important factor in team effectiveness is ensuring that the needs for both task accomplishment and
team
members' socioemotional well-being are met.
Discuss.
59. What are the challenges faced by leaders of global
teams?
60. Name the leadership styles appropriate for handling
conflict.
61. Describe the characteristics of a virtual
team.
62. Describe the five styles of handling conflict in a
team.
63. What are the rules for reaching a win-win
solution?
