1. Working in teams is right for every
situation.
a.
True
b.
False
2. Work in
organizations
is
interdependent,
which means that individuals and
departments
rely on other individuals
and
departments
for
information
or
resources
in order to
accomplish
their
work.
a.
True
b.
False
3. A team is a group of people, and the two are one and the
same.
a.
True
b.
False
4. Self-directed teams are typically completely
autonomous.
a.
True
b.
False
5. Members on large teams typically ask more questions, exchange more opinions, and exhibit more
cooperative
behavior.
a.
True
b.
False
6. Members on small teams have more disagreements and tend to form
subgroups.
a.
True
b.
False
7. The first stage of team development is called
norming.
a.
True
b.
False
8. During the forming stage of team development, the leader’s challenge is to facilitate interaction among
team
members.
a.
True
b.
False
9. Employee morale is higher in cohesive
teams.
a.
True
b.
False
10. Effective teams have people in task-specialist roles
exclusively.
a.
True
b.
False
11. Virtual teams meet and conduct their interactions face-to-face in the same physical
space.
a.
True
b.
False
12. An advantage of virtual teams is that organizations can save employees time and cut travel expenses when
people
meet in virtual rather than physical
space.
a.
True
b.
False
13. There is an increased potential for conflict among members of virtual teams because of the greater chances
for
miscommunication and misunderstandings.
a.
True
b.
False
14. The avoiding style of handling conflict reflects assertiveness to get one’s own
way.
a.
True
b.
False
15. Effective leaders should use the same conflict resolution style in every
situation.
a.
True
b.
False
16. Which of the following statements is true of
teams?
a. Teams work to accomplish a shared
goal.
b. Great teams have individual
“stars.”
c. Teams comprise a minimum of five
members.
d. Great teams work together only when the need
arises.
17. Daryl is a research analyst at Highend Inc. She works independently, without the need for a supervisor. When
her
team is offered a project, she sits along with her team members to plan and organize the work. Each team
member
takes turns to undertake a different role. This helps them gain experience in every aspect of their work. Each
team
member is held accountable for his or her work and every person works toward meeting the agreed deadline. In
the
given scenario, which of the following types of teams has been
described?
a.
Cross-departmental team
b. Functional
team
c. Special-purpose
team
d. Self-directed
team
18. A group consists of people
who:
a. hold themselves mutually
accountable.
b. interact and coordinate
regularly.
c. do related work but may not depend on each
other.
d. share a specific team
vision.
19. A is made up of members from different departments within an
organization.
a. functional
team
b. special
team
c. cross-functional
team
d. self-directed
team
20.
focus on a particular goal and disband once the project is
completed.
a. Horizontal
teams
b. Self-directed
teams
c. Functional
teams
d. Special-purpose
teams
21. are teams made up of members who work with minimum supervision and rotate jobs to produce a
complete
product or
service.
a. Functional
teams
b. Special-purpose
teams
c. Self-directed
teams
d.
Cross-departmental teams
22. A is a team member who attains benefits from team membership but does not actively participate in
and
contribute to the team’s
work.
a. free
rider
b. team
leader
c. team
player
d. group
member
23. In terms of the common dysfunctions of teams, people go along with others for the sake of harmony when
they:
a. are inattentive to
results.
b. lack
commitment.
c. fear
conflict.
d. lack
trust.
24. Which of the following is a common dysfunction of
teams?
a. Lack of
trust.
b. Lack of
guidance.
c. Fear of responsibility.
d. Lack of skill.
25. In terms of the common dysfunctions of team, inattention to results leads members
to:
a. hide
conflicting
opinions.
b. put personal ambition ahead of collective results.
c. engage in fmger-pointing when things go
wrong.
d. hide mistakes, share concerns, or express
ideas.
26. Which of the following dysfunctions of teams results in members not accepting responsibility for
outcomes?
a. Fear of
conflict
b. Lack of
commitment
c. Avoidance of
accountability
d. Inattention to
results
27. Small teams perform better than large ones
because:
a. members exchange more
opinions.
b. members do not feel like a part of the
group.
c. there is lower
motivation.
d. fewer questions are
asked.
28. The storming stage of team development is marked
by:
a. conflict and
disagreement.
b. orientation.
c. establishment of order and
cohesion.
d. cooperation and problem
solving.
29. The leader’s role during the stage of team development is to encourage participation by each team
member
and help people fmd
their common vision and
values.
a. forming
b. norming
c. storming
d. performing
30. During the stage of team development, task performance is no longer a top priority and leaders
frequently
focus on team
members’
social and emotional
needs.
a. adjourning
b. forming
c. performing
d. storming
31. During the stage of team development, the major emphasis is on accomplishing the team’s
goals.
a. forming
b. norming
c. adjourning
d. performing
32. People slip into when the desire for harmony outweighs concerns over decision
quality.
a. concept
mapping
b. lateral thinking
c. brainstorming
d. groupthink