Strategic Corporate Social Responsibility 3e
David Chandler and William B. Werther, Jr.
Instructor Resources
CHAPTER 1
WHAT IS CSR?
TEST BANK
Multiple Choice
1. The textbook takes a “stakeholder approach,” which means the book addresses:
2. Society can be broken down into three main elements, which include:
3. The term company comes from a combination of the Latin words cum and panis, the literal
Strategic Corporate Social Responsibility 3e
David Chandler and William B. Werther, Jr.
Instructor Resources
4. CSR defines society:
5. Tradeoffs among competing stakeholder interests:
6. CSR is, therefore:
Strategic Corporate Social Responsibility 3e
David Chandler and William B. Werther, Jr.
Instructor Resources
7. CSR can affect the economic performance of the firm when formerly ____________ actions
evolve into ______________ considerations:
8. Legal compliance is:
9. In the 1790s, consumer boycotts occurred in reactions to:
10. In the United States, The Alien Tort Claims Act:
Strategic Corporate Social Responsibility 3e
David Chandler and William B. Werther, Jr.
Instructor Resources
11. Even though developing countries value CSR, pressure for improvements may be less than in
affluent countries because:
12. A central part of the moral argument for CSR comes from the thinking that:
13. Which of the following is not another argument for CSR?
Strategic Corporate Social Responsibility 3e
David Chandler and William B. Werther, Jr.
Instructor Resources
14. Archie Carroll argues that the rational “reactive” approach to CSR issues:
15. Affirmative action is a good example of:
16. The rational argument for CSR is summarized by the Iron Law of Social Responsibility, which
states:
Strategic Corporate Social Responsibility 3e
David Chandler and William B. Werther, Jr.
Instructor Resources
17. “In a democratic society, power is taken away from those who abuse it” is a workable
definition of:
18. The text argues that the strongest argument for CSR is:
19. Which of the following is making CSR more and more relevant today?
20. Strategic CSR expounds the___________ argument in favor of CSR:
Strategic Corporate Social Responsibility 3e
David Chandler and William B. Werther, Jr.
Instructor Resources
21. A stakeholder in an organization is a specific group or individual who can affect or is affected
by the achievement of the organization’s objectives.
22. Businesses are the engines of society that propel us toward a better future.
23. Corporate Social Responsibility only applies to Not-for-Profit organizations and is not
something For Profit organizations need to be concerned about.
24. The success of a firm is not related to its ability to incorporate stakeholder concerns into its
business strategies.
25. Violating the implicit ethical boundaries that are often codified into dogma or laws in our
society can lead to a loss of legitimacy of a company that threatens the long-term viability of an
organization.
Essay Questions:
26. Define Corporate Social Responsibility. What arguments in favor of CSR seem most important
to you? How is CSR different from strategic CSR?
Strategic Corporate Social Responsibility 3e
David Chandler and William B. Werther, Jr.
Instructor Resources
27. Define and discuss briefly the ethical, moral, rational, and economic arguments for CSR. Of the
four components, which one is more relevant to you and why?
28. CSR is an integral component of strategic planning in today’s businesses environment due to
the five identifiable forces of affluence, sustainability, globalization, media and branding. Define
each force and explain how each is important to today’s business strategies.