27. Erica, a team manager, was known for heading projects with diligence and conscientiousness. However, she
was
insensitive and excessively ambitious. She did not take feedback in a constructive manner. As a result, this
prevented
her from moving forward in terms of her career since she had problems communicating with her team members
and
motivating them. In the context of the given scenario, which of the following phenomenon does Erica
experience?
a. Communication apprehension
b. Fear-based
motivation
c. Paradigm
change
d.
Deraihnent
28. Attempts to achieve collaboration, empowerment, and diversity can succeed only
if:
a. leaders follow the principles and practices of the industrial
era.
b. managers want to treat people the way they treat machines or the bottom
line.
c. leaders intentionally practice and apply new paradigm principles.
d. leaders hire people who think and work
alike.