What can you do to avoid groupthink?
a.Discourage disagreement.
b.Avoid paraphrasing.
c.Use active listening skills.
d.Adhere closely to group nomrs.
Answer:
Showing the class the type of baseball used for little league teams is a type of visual aid
known as _______________________.
a.a model
b.an actual object
c.a demonstrator
d.a graph
Answer:
If your audience is very much opposed to your speech goal,
_____________________________.
a.you should change your speech topic because you are very unlikely to change their
minds
b.you should only expect to move their opinion a little bit closer in your direction
c.you should use the same strategy as those audiences who mildly oppose your speech
goal
d.none of these
Answer:
Jargon and slang are appropriate in most situations.
a.True
b.False
Answer:
“Today I am going to speak about the importance of child-proofing your home. Whether
you have a child, are close to someone who has a child, or simply value personal safety,
I hope my speech will provide you with helpful information to make your home the
safest place it can be.” The second sentence in this quote is an example of
______________.
a.a listener relevance link
b.a transition
c.an attention-getter
d.a signpost
Answer:
Four students on a college campus decide to start a club that focuses on volunteering.
They establish the organization, promote it, and plan events together. All of these
activities involve communication. What kind of communication best describes what
these four students are doing?
a.Small group communication
b.Public communication
c.Interpersonal communication
d.Formal communication
Answer:
If someone prefers concrete and specific language and predictability, they are likely to
be from a____
a.low uncertainty-avoidance culture
b.high uncertainty-avoidance culture
c.culture that values power distance
d.culture characterized by uncertainty reduction
Answer:
What should you do to change an informal norm in a group?
a.Begin enacting the behavior you would like to see.
b.Talk openly about the issue with your group.
c.Ask the leader to make a new policy.
d.You cannot change norms in a group.
Answer:
One goal of a conclusion is to __________________________.
a.put yourself at ease
b.summarize your main points
c.make the structure of the speech obvious
d.suggest to the audience that you have more to say
Answer:
Calvin is giving a speech in his public speaking class. He wants to know if his audience
members (his classmates) smoke or not. However, he does not want to ask them if they
do because he wants his speech topic to be a surprise and he’s unsure if they’ll answer
honestly. Calvin could discover this information by __________________.
a.conducting a school-wide survey
b.asking a representative
c.informally observing them
d.receiving statistical data on the Internet
Answer:
When exploring a relationship, good advice about self-disclosure except
____________________________________.
a.relate a secret about yourself so the person can get to know you better
b.reveal the kind of information about yourself you want the other person to disclose to
you
c.keep disclosures on the sharing feelings level
d.not reveal anything about yourself during the first meeting
Answer:
You find your roommate Marcus singing to himself in the kitchen, and you are
impressed. “Man, Marcus, you’ve got a great voice!” Marcus looks embarrassed. “No
way, you don’t need to try to make me feel better. I know I’m terrible. I’ve never been
able to sing.” No matter how hard you try to convince him otherwise, Marcus continues
to feel worse about his singing ability. This gap between your perceptions is known as
____
a.implicit personality adjustment
b.incongruence
c.scripted differences
d.behavioral adjustment
Answer:
Which of the following is a direct strategy to establish a boundary?
a.Ask the other person why s/he wants the information you do not wish to share.
b.Lie to the person.
c.Form an I-centered message explaining why you do not want to share the information.
d.Ignore the request for information.
Answer:
Which of these is an example of kinesics?
a.Sue smiles when she sees her friend Beth, indicating she is happy.
b.Marcus holds Kara’s hand during the movie to communicate that he likes her.
c.Jessie puts her book back on her chair to reserve her seat.
d.Asha wears makeup to look nice for her date.
Answer:
You completely forgot about a paper you were supposed to write for class. You’ve never
been in that situation before, but you want to explain the situation to your instructor, so
you think about what you want to say before going to her office. This kind of message
is called a ____
a.constructed message
b.spontaneous expression
c.scripted message
d.halo effect
Answer:
The understanding stage of the listening process involves what?
a.Physically getting ready to listen
b.Remembering information
c.Analyzing facts
d.Asking questions
Answer:
___________________ is the repetition of vowel sounds in a phrase or phrases.
a.Antithesis
b.Assonance
c.Onomatopoeia
d.Personification
Answer:
Which of the following is a valid reason not to establish credibility?
a.Your topic is too important to waste time on credibility.
b.You are a widely known expert in the field.
c.You received a formal introduction.
d.You don’t have any credibility on the topic.
Answer:
The cashier at the store greets you by saying, “How are you doing today?” Even though
you’re having a bad day, you say, “I’m fine, thank you.” Your response is an example of
a ____
a.spontaneous expression
b.constructed message
c.scripted message
d.semantic message
Answer:
During the _____ stage of group development, members are concerned with fitting in:
a.norming
b.storming
c.performing
d.forming
Answer:
Generally speaking, when we consider group size,
____________________________________________
a.bigger is usually better because it provides more diverse opinions
b.even rather than odd numbers of participants are preferred and helpful
c.the optimum size is the smallest number of people capable of achieving the goal
d.any group should consist of at least 30 people
Answer:
Creativity is a gift that some people have and others don’t.
a.True
b.False
Answer:
If in response to the statement “She’s a very fast typist,” you replied, “How many words
a minute can she type?” you would be _____________.
a.paraphrasing
b.questioning to get details
c.perception checking
d.questioning to clarify feelings
Answer:
You will only want to start the body of the speech after you have first
_____________________________________.
a.determined the main points and written a thesis
b.determined main points and prepared sectional transitions
c.developed speech goals and assembled some research
d.done some research and determined main points
Answer:
Matthew lives his life by Christian principles, attends church twice a week, and is
actively involved in a Bible study. When faced with choices in his life, he asks what the
right choice is based on his faith. Matthew’s religion is an example of ____
a.culture shock
b.a co-culture
c.ethnocentrism
d.uncertainty anxiety
Answer:
The main role of feedback is to avoid semantic noise.
a.True
b.False
Answer:
Open questions are broad-based questions that prompt the interviewee to respond with
whatever information he or she wishes.
a.True
b.False
Answer:
If in response to Gary’s statement “I hope I get the jobit really means a lot to me,” you
reply, “I hope you do tooyou’ve shown a great interest in that type of work,” your
response would be
a.paraphrasing
b.interpreting
c.supportive
d.describing behavior
Answer:
After your first speech, four people tell you that you did a good job, and one tells you
that you looked nervous. If you focus on the negative comment while ignoring the
positive comments from others, this is called
a.perceptual defense
b.filtering messages
c.halo effect
d.self-fulfilling prophecy
Answer:
When giving a presentation on the criminal justice system, Steven said, “If the hacks
catch a lifer with a shank, they might throw him in the hole for a minute.” In this
example, Steven is inappropriately using ______________________.
a.vulgar language
b.jargon
c.slang
d.sensory language
Answer:
Some people achieve more closeness in online relationships than in equivalent
face-to-face relationships.
a.True
b.False
Answer:
A language changes when _________________________.
a.new words are invented.
b.existing words are abandoned
c.aspects of multiple languages blend together
d.all of these
Answer:
___________________ is attacking others’ self-concept and/or expressing personal
hostility toward others to inflict psychological pain.
a.aggressive behavior
b.passive behavior
c.passive-aggressive behavior
d.assertive behavior
Answer: