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Which of the following differentiates between high self-monitors and low
self-monitors?
A) High self-monitors are more likely to use defensive impression management
techniques, while low self-monitors are more likely to use self-focused impression
management techniques.
B) High self-monitors are commonly seen in collectivist cultures, while low
self-monitors are commonly seen in individualist cultures.
C) High self-monitors tend to mold their appearances and behavior to fit each situation,
while low self-monitors tend to present images of themselves that are consistent with
their personalities.
D) High self-monitors prefer to avoid using power and politics at the workplace, while
low self-monitors engage in a lot of politicking.
E) High self-monitors have an external locus of control as they attribute successes or
failures to luck and fate, while low self-monitors have an internal locus of control and
believe that they control the outcomes.
Elaine is very good at what she does, but she is constantly stressed by internal deadlines
assigned to co-workers, obligatory meetings, and time lost in unrelated idle cubicle
chatter. Today, after a meeting with her supervisor, she has been given more
responsibility for her work, is able to set her own deadlines, decline attendance to
various department meetings, and telecommute two days a week. Elaine's boss is using
which of the following organizational strategies to reduce her stress?
A) job redesign
B) organizational communication
C) employee involvement
D) organizational development
E) process reengineering
According to the interactionist view, ________ conflicts support the goals of the group
and improve its performance.
A) formal
B) informal
C) functional
D) evaluative
E) reactive
Megatron wants to bring in a neutral third party who will facilitate a negotiated solution
by using reasoning, persuasion, suggesting alternatives, and the like. This person is
known as a(n) ________.
A) mediator
B) arbitrator
C) plaintiff
D) consultant
E) bailor
Which of the following is a component of the three-component model of creativity?
A) expertise
B) logical thinking skills
C) extrinsic task motivation
D) intuition
E) analytical skills
________ power is based on the fear of the negative results from failing to comply.
A) Legitimate
B) Coercive
C) Punitive
D) Referent
E) Abusive
Communication in high-context cultures is characterized by an emphasis on ________.
A) directness
B) explicit and precise documentation
C) trust
D) legalized contracts over oral ones
E) direct modes of conflict resolution
Amber and Emma were recently hired by a marketing agency. Though there is a lot of
work that has been allotted to both of them, Amber is always in a good mood. Emma,
on the other hand, appears to be depressed with her job. Compared to Emma, Amber is
more likely to ________.
A) take an extended time at processing information
B) have poor problem-solving skills
C) make poorer decisions
D) find better solutions to problems
E) weigh all possible options rather than the most likely ones
Amanda Winter worked as a public engagement coordinator at Safe Food Alliance until
three months ago when her manager, Laura Morris, promoted her to the position of a
sustainable food campaigner. However, soon after this, Laura noticed that Amanda was
facing major difficulties in achieving campaign milestones and the project was falling
behind schedule due to her lack of performance. Which of the following, if true, would
most strengthen the argument that Laura was influenced by the halo effect in her
decision to promote Amanda?
A) Laura is known to micromanage most of her projects.
B) Laura uses cultural stereotyping in order to speed up the process of decision making.
C) Laura has made good hiring decisions in the past and is known to be an unbiased
judge of character.
D) Laura sat in on only one of Amanda's presentations prior to giving her the
promotion.
E) Laura worked closely with Amanda over a period of 8 months.
Will Paten is the manager of a team of twelve people in the marketing division of
Palmer Inc. Will, who has been working in the company for eleven years, is held in
high regard and liked by all his colleagues and subordinates. However, Aaron and Abby,
two of his subordinates, are noted for frequently flouting his rules and directives. They
continue behaving in this manner even after Will had categorically requested them to
refrain from upsetting the momentum of the team. Which of the following, if true,
would best explain Aaron and Abby's continued noncompliance with Will's requests?
A) The promotions and bonuses of the team members depend heavily on Will's
performance ratings.
B) The company had provided Will with additional duties, and he was left with little
time to ensure that his team members performed well.
C) Will believes that since the job demands in marketing are ambiguous and
ever-changing, a supportive approach to leadership would suffice.
D) Will is uncomfortable exercising coercive measures to control employees.
E) Will is considered an expert at analyzing market trends and making accurate
projections about demand and revenue.
Trait theories most accurately predict ________.
A) distinguishing features of an effective leader
B) differences between an effective and an ineffective leader
C) success of a leader
D) roles to be played by the leader
E) emergence of a leader
Jason Jones has been asked to assemble an eight-member self-managed work team of
experienced employees to work on a project that combines the functional areas of
research, production, marketing, and distribution. Jason is apprehensive about
managing a team so large; he knows from prior experience that larger teams do not
always result in greater productivity. Jason has also been informed by the management
that this team is being established as the project must progress according to the
predetermined timeline. The work lagging behind by one division will cause a
cumulative delay in all the successive stages of the project's execution. Which of the
following measures, if adopted by Jason, would best ensure that the team members are
working efficiently?
A) implementing a training program to provide the team members with the necessary
technical and human relations skills for the project
B) discouraging team members from restricting themselves to their own functional
areas by experimenting with and learning the jobs done by other members of the team
C) instructing the team members to finalize the plan for the project right at the
beginning and ensuring that it is implemented without any changes
D) assigning the specific tasks of the project to each team member by keeping in mind
their preferences and abilities
E) implementing a group-based incentive he has planned for this team
The ________ stage of the conflict process is important because it's where conflict
issues tend to be defined.
A) potential opposition
B) cognition and personalization
C) intention
D) behavior
E) reaction and transference
Jonas Wilkes has struggled for many years with tight finances at home. Throughout
school and college, he worked really hard, earned the best grades, and prepared himself
for a better life. By a better life, he meant a house in the uptown Wellington Road and a
membership in the Diamond District Club where he envisions himself playing golf on
weekends. The residents of Wellington Road and the members of Diamond District
Club serve as a ________ for him.
A) nominal group
B) organizational group
C) control group
D) intervention group
E) reference group
Johanna Murray, a climate campaigner at The National Footprint Foundation, is known
in her organization to be a campaigner of caliber and high performance. She recently
worked on a campaign against global warming during which she worked extremely
hard to achieve project milestones. However, the campaign failed as it could not
achieve the desired objective. Due to this, her manager, Brenda Owens, gave her a poor
performance appraisal. In the appraisal, Brenda said that Johanna was not motivated
and failed to reach out to 25,000 people through Internet media to spread awareness
about climate change. Which of the following, if true, weakens Brenda's statement?
A) Johanna lacks experience in publicizing campaigns using Internet media.
B) Brenda was unable to make time for Johanna to brief her on the tasks involved in
carrying out the campaign's media strategy.
C) Johanna recently moved from the agriculture campaign to the climate campaign.
D) Johanna's previous job involved an extensive amount of researching on
environmental issues.
E) Brenda is known in the organization to be a fair and unbiased manager.
Which of the following, if true, would most weaken Kate's chances of being selected?
A) Kate is socially inept and tends to display her true disposition and attitude in every
situation.
B) Kate behaves differently in different situations and occasionally presents striking
contradictions between her public persona and her private self.
C) Kate has a strong sense of independence and often gets work done without any
support from others.
D) Kate is often in agreement with others' ideas and opinions.
E) Kate is gregarious and comfortable in changing contexts and ambiguous situations.
