Business Communication Chapter 14 When Asked Tell The Interviewer Something About You The Best Response Would

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subject Pages 9
subject Words 4150
subject Authors Courtland L. Bovee, John V. Thill

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45) When asked to tell the interviewer something about you, the best response would be to talk
about what?
A) Where you want to be five years from now
B) What you liked and disliked about previous jobs or assignments
C) Where you have been and where you want to go
D) Your strengths and weaknesses
E) Your decision-making process for this position
46) In order to determine whether you might be happy on a job, what might an employer ask?
A) Where do you want to be five years from now?
B) Tell me about yourself.
C) What is the hardest decision you've ever had to make?
D) What didn't you like about previous jobs you've held?
E) How do you spend your free time?
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47) When responding to an interviewer's questions, what types of response will be most
memorable for the interviewer?
A) Short and direct statements
B) Detailed fact-based statements
C) Responses that show humor
D) Responses that are vague and require follow-up questions
E) Responses that are brief stories
48) What can a job candidate do to steer the discussion to areas that allow them to present
qualifications to the best advantage?
A) Ask insightful and thoughtful questions.
B) Prepare a list of information and look for ways to present it when answering questions.
C) Begin the interview by explaining to the interviewer why you are right for the position.
D) Provide supplemental material to better explain your qualifications.
E) Limit your questions of the interviewer, showing that you have thoroughly researched the
organization and are well prepared.
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49) To minimize the stress of the interview, what should a candidate focus on during the
interview?
A) The value and skills you offer the employer
B) How to minimize weaknesses
C) Relaying information that presents the candidate in the best possible light
D) Having well-rehearsed responses for "stock" questions
E) What effect the candidate's answers will have on potential salary and benefits
50) Which of the following is/are enhanced by having the impression of poise, good manners,
and good judgment?
A) Salary offers
B) The perception of competence and confidence
C) The perception of research ability
D) The perception of teamwork
E) The perception of strengths
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51) A candidate's ability to understand unspoken rules of a situation is best represented through
what?
A) The candidate's thoroughness in researching the organization
B) The candidate's display of personal characteristics like warmth
C) The candidate's presentation of a professional image
D) The candidate's ability to eliminate the need to ask questions
E) The candidate's ability to avoid small talk with strangers at the workplace
52) Which of the following is a common mistake made by candidates during an interview?
A) Being overly dressed for the work environment
B) Openly expressing interest in the job
C) Thoughtful, prepared answers for standard questions
D) Multiple extracurricular activities
E) Answering calls or texting during the interview
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53) Which of the following enhances the meaning of your responses and can help support the
appearance of professionalism?
A) Your nonverbal behavior
B) Your manner of dressing
C) Your use of filler words such as "uh" and "um"
D) Your time management skills
E) Supplemental material brought to the interview
54) If some aspect of your appearance or background makes you uneasy, how can you offset it
during the interview?
A) By displaying a superior, know-it-all attitude during the interview
B) By focusing on how you can help the organization succeed
C) By displaying minimal interest in the job, allowing the interviewer to try to "sell" you on the
position
D) By using evasive answers that will allow the interviewer to ask more detail-oriented questions
E) By focusing your responses on what past employers have done wrong and how they could
improve
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55) During the interview, it would be appropriate to ask the interviewer about their experiences
in the profession or industry.
56) Most businesses today have a casual dress policy, therefore a pair of slacks and a button
down shirt is appropriate for most interviews.
57) An interview should be considered a two-way conversation and the questions the candidate
asks are as important as the answers they provide.
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58) When asked about long-term goals, your response should focus solely on your goals, and not
the goals of the organization.
59) Discuss what employers look for during an interview.
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60) Discuss ways to polish your interview style and present a professional image during the
interview.
61) Which of the following identifies the three stages of the interview process?
A) Planning, conducting and follow-up
B) Opening, middle and close
C) Warm-up, questions and answers, and close
D) Opening, questions and answers, and follow-up
E) Planning, questions and answers, and follow-up
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62) Which of the following is as important as the structured questions during the interview
process?
A) Planning
B) The opening
C) The warm-up
D) Asking answers
E) The follow-up
63) Which of the following is especially important in creating a positive first impression during
the warm-up phase of the interview process?
A) Appearance
B) Timeliness
C) Confidence
D) Body language
E) Word choice
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64) Which of the following can an employer legally ask a candidate?
A) Do you drink alcohol?
B) Would working on weekends conflict with your religion?
C) Have you ever been arrested?
D) When did you graduate from high school?
E) Have you ever been convicted of a felony?
65) Which part of the interview consumes the greatest amount of time?
A) The warm-up stage
B) The opening stage
C) The question-and-answer stage
D) The closing stage
E) The follow-up stage
66) When a recruiter asks a question that is difficult to answer, what might the recruiter really be
looking for?
A) The candidate's ability to construct a logical approach to problem solving
B) The candidate's ability to determine why the information is needed
C) The candidate's ability to discuss hard issues
D) The candidate's ability to draw attention away from themselves and refocus on safer or easier
topics
E) The candidate's ability to deflect a question by countering with a question of their own
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67) When responding to questions, what should a candidate look for to determine how the
response was received?
A) Follow-up questions from the interviewer
B) Positive body language from the interviewer
C) Note taking from the interviewer
D) Positive verbal responses from the interviewer
E) Progression on the list of questions from the interviewer
68) Which of the following is a potentially illegal question from an employer?
A) Did you graduate from high school?
B) Are you available to work weekends?
C) Have you ever been arrested?
D) Are you legally eligible to work in the United States?
E) Are you over 18?
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69) When asked a potentially illegal question, which of the following would be the best
response?
A) Refuse to answer the question.
B) File a complaint with the EEOC.
C) End the interview.
D) Ask a probing question to find out why this information is important to the interviewer.
E) Politely explain to the employer that the question is illegal and should not be asked.
70) Which of the following should be emphasized during the close of the interview?
A) Your potential start date
B) Your salary requirements
C) When a hiring decision will be made
D) A critique of how well you did during the interview
E) Your value to the organization
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71) During the close of the interview, what should a candidate do to ensure the interviewer has
accurate and meaningful information?
A) Clarify any misconceptions the interviewer might have.
B) Ask the interviewer if they have additional questions.
C) Ask the interviewer how well they understood potentially difficult information.
D) Have a list of potential questions prepared about the organization.
E) Have potential questions prepared about the next step in the interview process.
72) Which of the following is an indication that the interview is winding down, but not over?
A) The interviewer summarizes the discussion.
B) The interviewer asks if you have questions.
C) The interviewer explains the next step in the process.
D) The interviewer looks at their watch or a clock.
E) The interviewer tells you they are out of time.

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