45) Identify and discuss when to use each of the three main types of résumés.
46) Discuss the importance of audience analysis when planning the résumé.
47) Which of the following would be least appropriate to include on a résumé?
A) Dates of employment
B) Duties and accomplishments from previous jobs
C) Educational accomplishments
D) Academic awards and scholarships
E) Date of high school graduation
48) Which of the following is one way employers are responding to résumé fraud?
A) Asking the candidate if they have left relevant information off the résumé
B) Conducting background checks
C) Comparing the résumé to LinkedIn profiles
D) Using a different application form for each candidate
E) Asking for references
49) Which of the following defines specific, measurable abilities?
A) Hard skills
B) Keywords
C) Conflict resolution
D) Jargon
E) Soft skills
50) What should be done in a résumé to increase your chances of securing an interview?
A) The résumé should include industry jargon.
B) The résumé should show how your capabilities meet the demands and expectations of the
position and organization.
C) The résumé should include several pages of data that support claims made on the actual
résumé.
D) The résumé should include links to social media sites that confirm your skills and abilities.
E) The résumé should include only information that relates to the specific position being applied
for.
51) Which of the following is an essential element in adapting your résumé to each position
being applied for?
A) List all skills and abilities possible.
B) List references that can support your claims.
C) Use the same terminology as the employer uses to describe accomplishments.
D) Use standard language that will generate results when on an applicant tracking system.
E) Use visual elements to highlight areas of interest to the employer.
52) When writing the résumé, which of the following writing styles is most effective?
A) Make liberal use of the word “I”.
B) Use an indirect writing style.
C) Use complex and detailed sentences that sound most impressive.
D) Use short and direct phrases.
E) Use whole sentences that focus on the reader’s needs.
53) To create active statements that show results, which of the following should be included?
A) Small details whenever possible
B) General claims
C) Action verbs
D) Claims that express your ability to be a team player
E) Quantified results to support the most important claims
54) Which of the following is an example of an active statement in a résumé?
A) Assisted in implementing new campus dining program that balances student wishes with
cafeteria capacity
B) I won a trip to Europe for opening the most new customer accounts in my department
C) I was in charge of customer complaints and all ordering problems
D) Responsible for developing a new filing system
E) Excellent team player and detail oriented
55) How do most recruiters search for résumés that are most likely to match the requirements of
a particular job?
A) Using a keyword summary
B) Using keyword searches
C) Using an online search engine such as Google
D) Using hard copies of résumés
E) Using employee referrals
56) To increase the likelihood of a résumé generating “hits” in an applicant tracking system,
what should be incorporated?
A) Multiple pages
B) Infographics
C) Specific terminology used by the employer
D) Symbols such as numbers and ampersands
E) New Times Roman font
57) Which of the following word types are most likely to be read and identified by an applicant
tracking system?
A) Verbs
B) Action verbs
C) Proper nouns
D) Nouns
E) Adjectives
58) Which of the following should not be included in the contact information section of your
résumé?
A) Temporary address
B) Cell phone number
C) Land line number
D) Work email address
E) URL to a personal webpage or e-portfolio
59) In the Introductory statement, identifying a specific job you want is an example of what?
A) Qualifications summary
B) Targeted search
C) Career summary
D) Keyword search summary
E) Career objective
60) Offering the employer a brief view of your key qualifications can be done in which section
of the résumé?
A) Summary of Qualifications
B) Career Summary
C) Work History
D) Accomplishments
E) Career Objective
61) If you have unique, strong or important qualifications, but don’t have a lot of work
experience, what should be included in the résumé?
A) Career Objective
B) Summary of Qualifications
C) Career Summary
D) Work History
E) Accomplishments
62) For a manager who has demonstrated the ability to manage increasingly larger and more
complex business operations, what should be included in the résumé?
A) Career Objective
B) Summary of Qualifications
C) Career Summary
D) Work History
E) Accomplishments
63) Which of the following is often the strongest selling point for recent college graduates, and
should be highlighted on a résumé?
A) Career Summary
B) Work Experience
C) Volunteer Activities
D) Education
E) Honors and Awards
64) To show how your past can contribute to an employer’s future, what should be included in
the résumé?
A) Overall G.P.A.
B) Honors and Awards
C) Work and Volunteer Experience
D) Extracurricular Activities
E) High School
65) What should be the focus of the Work Experience section of the résumé?
A) Responsibilities of the job
B) Job title
C) Reason for leaving the position
D) What was accomplished in each position
E) Volunteer efforts
66) How should jobs be listed in the Work Experience section of the résumé?
A) Most important first
B) Military service first
C) Grouped by full time, part time, internships and temporary jobs
D) Chronological order
E) Reverse chronological order
67) In the Work Experience section of the résumé, what positions should receive the largest write
up?
A) The position that is most closely related to the target position
B) The position that you enjoyed the most
C) The position where you feel you learned the most
D) The position with a title that indicates leadership and managerial potential
E) The position you worked at the longest
68) Which of the following indicates skills such as teamwork, leadership and conflict resolution?
A) Applicant tracking systems
B) Soft skills
C) Career objective
D) Hard skills
E) Qualifications summary
69) Which of the following can safely be included in a résumé?
A) Information on physical characteristics
B) Information on gender and sexual orientation
C) Information on volunteer work at a not-for-profit organization
D) Information on political affiliation
E) Salary history
70) On your résumé, which of the following can often be a valuable asset to an employer?
A) Names of references
B) Marital status
C) Military experience
D) National origin
E) Names of previous supervisors
71) Which of the following is the best way to handle the need for references when applying for a
position?
A) Indicate “References Available Upon Request” on the résumé.
B) Include a list of references and contact information on a second page of the résumé.
C) Include references only if you need to fill up extra white space in the résumé.
D) Prepare a list of references and their contact information for the interview, but not the résumé.
E) Prepare a list of people you have worked for in the past, along with their contact information,
and use only previous employers as references.
72) A Social Security number should always be included on a résumé.
73) Employers generally look positively on applicants who are active and concerned members of
the community.
74) The Work Experience section of the résumé should include generic responsibilities of the job
and volunteer work.