To be effective, an employee involvement program must ________.
A) rightsize the company by eliminating obsolete positions
B) incorporate the unique demands of different cultures
C) mandatorily establish work councils in the company
D) eliminate the influence of employees in managerial decision making
E) implement autocratic ways of handling its employees
Which of the following is the most common means of measuring personality?
A) in-depth interviews
B) self-report surveys
C) career portfolio
D) reference interviews
E) stress interviews
Stage II of the conflict process deals with the conflict being ________.
A) perceived and felt
B) apparent and experienced
C) expressed and resolved
D) analyzed
E) internalized
To avoid politicking during performance evaluations, an organization should ________.
A) create role ambiguity
B) use democratic decision making
C) use a single outcome measure
D) use objective criteria
E) allow a significant lapse
Which of the following reward systems is likely to reinforce team effort and
commitment?
A) job sharing
B) gainsharing
C) piece-rate pay
D) merit-based pay
E) skill-based pay
________ refers to the degree to which members are attracted to each other and
motivated to stay in the group.
A) Assertiveness
B) Social dominance
C) Authoritativeness
D) Cohesiveness
E) Diversity
Joe Dailey is unhappy with his job because he has not received the promotion due to
him several years ago. However, in spite of this, he speaks up to support his company’s
actions even when the local newspaper is criticizing them. Which of the following types
of response represents his behavior?
A) exit
B) voice
C) loyalty
D) neglect
E) acceptance
Which of the following is an example of an uplifting event according to the affective
events theory?
A) meeting a project milestone
B) being passed over for a promotion
C) colleagues refusing to carry their share of work
D) receiving conflicting directions from different managers
E) receiving a gift from a colleague on a birthday
You are bringing together faculty from different behavioral disciplines to author a new
textbook in organizational behavior. Represented are professors from psychology,
sociology, social psychology, anthropology, political science, and industrial
engineering. Which faculty member is most likely to furnish information about
personality, learning, and motivation?
A) sociology
B) psychology
C) anthropology
D) political science
E) industrial engineering
Performance evaluations are used to ________.
A) improve group cohesiveness
B) define departmental structure
C) help management make HR decisions
D) identify how jobs are completed
E) decrease conformity within organizations
Sirius Corp, an automobile manufacturer in Texas, has a number of vacancies at lower
management levels, which is important for the company’s future development, and
wants to fill the positions from within the company itself rather than recruit externally.
The company plans to e-mail the job specifications to all employees and post the jobs
on the company Web site.
Which performance evaluation method requires no complex forms or extensive training
to complete?
A) written essays
B) critical incidents
C) graphic rating scales
D) behaviorally anchored rating scales
E) assessment center rating
Among the Big Five model traits, ________ is most strongly related to life satisfaction,
job satisfaction, and low stress levels.
A) extraversion
B) agreeableness
C) conscientiousness
D) emotional stability
E) openness to experience
The conflict-handling intention of collaborating is ________.
A) assertive and uncooperative
B) assertive and cooperative
C) unassertive and uncooperative
D) unassertive and cooperative
E) affective and reflective
Negative affect is a mood dimension consisting of ________ at the low end.
A) nervousness
B) relaxation
C) anxiety
D) stress
E) depression
The ________ pay plan has long been popular as a means of compensating production
workers by paying a fixed sum for each unit of production completed.
A) competency-based
B) gainsharing
C) piece-rate
D) profit-sharing
E) merit-based