Role expectations at work are often conveyed through the psychological contract.
Innovation is nurtured where there are slack resources.
The tendency to draw a general impression about an individual on the basis of a single
characteristic is known as the contrast effect.
People who have a stressful day at work also have trouble relaxing after they get off
work.
Group decisions are generally less accurate than the judgments of the most accurate
individual in the group.
Positivity offset may be defined as the tendency of most individuals to experience a
negative mood when nothing in particular is going on.
Jobs with high autonomy give workers a feeling of personal responsibility for the
results.
The perception of a target is unaffected by the perceiver’s personality or past
experiences.
Lateral communications are often created to short-circuit the vertical hierarchy within
an organization.
Evidence-based management complements systematic study by basing managerial
decisions on the best available scientific evidence.
Memory is not a component of intelligence and is considered as a separate faculty.
People with positive core self-evaluations feel that they are powerless over their
environment.
Which of the following is not an ideal feature of a benefit program?
A) It should be uniquely suited to the organizational culture.
B) It should be sustainable in the long run.
C) It should clearly outline expectations for conduct.
D) It should reflect the values of the organization.
E) It should demonstrate economic feasibility.
Which of the following is a kind of physical ability which refers to the ability to make
rapid, repeated flexing movements?
A) equilibrium
B) balance
C) dynamic flexibility
D) static strength
E) body coordination
When the receiver of a communication translates the message, it is known as ________.
A) encoding
B) conveying
C) transmitting
D) filtering
E) decoding
When the middle-level manager of the production department at Wilson Works was laid
off, many employees who worked under him became apprehensive about their job
security. They were aware of the current trend toward laying off employees in the
economy. The termination of their manager combined with the fact that their division
had performed only moderately well in the last two quarters led the employees to
believe that they were at a high risk of losing their jobs as well. Which of the following,
if true, would weaken the argument that the production manager should hold
face-to-face meetings to assure the employees in the production division?
A) The employees have serious concerns over job security.
B) Rumors had spread about impending layoffs at Wilson Works.
C) The middle-level manager supervised over five hundred employees.
D) Wilson Works has a strong formal communication network in place.
E) The company has no fixed policy with regard to rightsizing employees.
Which of the following statements represents the cognitive component of attitude?
A) I have decided to inform my supervisor that I will be quitting my job.
B) I intend to work during the weekend to meet the month’s deadline.
C) I feel upset about having to work during Christmas.
D) It is disappointing to know that I did not get a good evaluation.
E) This job is not giving me an opportunity to explore my skills.
Odysseus Corp. is attempting to flatten its organizational hierarchy. It is encouraging
the use of cross-hierarchical teams, participative decision-making practices, and
360-degree performance appraisals. Based on this information, we can say that
Odysseus Corp. is attempting to create a ________ organization.
A) highly centralized
B) virtual
C) boundaryless
D) highly formalized
E) highly departmentalized
Robert Springer woke up in the morning and felt a sense of joy and peace as he got
ready for work. At work, though challenges came his way, he tackled them without
getting stressed about them. This feeling lasted for several days that week. What is one
of the reasons that Springer’s feeling can be categorized as a mood and not as an
emotion?
A) It is more intense than emotions.
B) It is brought about by a specific event.
C) It is prolonged in nature.
D) It is a positive feeling.
E) It is indicated by a facial expression.
Which of the following is an example of an input at an individual level?
A) motivation
B) moods
C) values
D) perception
E) emotions
“Buying off” the leaders of a resistance group by giving them a key role and seeking
their advice not to find a better solution but to get their endorsement is an example of
________.
A) coercion
B) cooptation
C) procedural fairness
D) distributive bargaining
E) operant conditioning
Which of the following statements is true regarding the effect that size of the group has
on the performance of the group?
A) The size of the group does not affect the group’s overall behavior.
B) Evidence indicates that larger groups are faster at completing tasks than smaller
ones.
C) Compared to smaller groups, larger groups are better at problem solving.
D) If the goal of the group is fact-finding, then smaller groups are more effective than
larger groups.
E) Evidence indicates that individuals perform better in larger groups than in smaller
ones.
The process of socialization consists of three stages. Which of the following is one of
these three stages?
A) metamorphosis
B) preencounter
C) evaluation
D) post-arrival
E) post-encounter
Which of the following is most likely to be experienced during a positivity offset?
A) nervousness
B) depression
C) stress
D) anxiety
E) relaxation
Rainbow Corp. hires a new secretary, Polonova, who differs from the vast majority of
the company’s employees in terms of her ethnicity. The company has a collectivist
culture with a culturally diverse workforce and several policies to support the
minorities. Yet, after a few weeks, she quits the company. Which of the following, if
true, helps explain why she quit?
A) Rainbow Corp. recently had a huge turnover and plans to expand its market.
B) All secretaries, regardless of their gender, are paid equal salaries at Rainbow Corp.
C) Polonova is gregarious and comfortable in changing contexts and ambiguous
situations.
D) Polonova has a strong sense of personal ambition and independence.
E) Polonova is more likely to conform to others’ ideas and opinions rather than come up
with her own.
To get the best results while using reinforcement theory, rewards should be ________.
A) small and given only once
B) large and given at irregular intervals
C) given prior to the desired behavior response
D) given immediately following the desired behavior
E) presented publicly with a large number of witnesses
You have just been appointed as director of your company’s corporate training division.
The CEO of your company has been displeased with your company’s prior training
programs, so you are tasked with rehauling the entire training division. You convene a
meeting of all training division managers to decide on the types of training that the
division will implement. One of your managers is a firm supporter of e-training
programs for employees in your company’s international offices. He touts the benefits
of e-programs by stressing that ________.
A) e-training approaches have been proven to result in higher levels of knowledge
assimilation
B) e-training is highly flexible and employees can complete the training at their
convenience
C) many employees find solitary learning to be highly motivating
D) online learners are less susceptible to distractions
E) e-programs are inexpensive to design and implement
The option of working at home at least 2 days a week on a computer linked to the
employer’s office is termed as ________.
A) job sharing
B) social loafing
C) offshoring
D) telecommuting
E) homeshoring
________ variables are variables that moderate the relationship between two or more
variables.
A) Global
B) General
C) Dependent
D) Non-reactive
E) Contingency
The clerical and editorial employees in a publishing house need to be at their desks by
8:00 AM and follow a set of precise procedures dictated by management. The jobs of
these clerical and editorial employees ________.
A) have a wide span of control
B) score high on the degree of departmentalization
C) score high on the degree of formalization
D) lack a unity of command
E) score low on the degree of work specialization
When Ariana Winter is told that her dog has been killed by a car, she feels deeply
saddened. Her feelings are then overcome by a surge of anger at the car driver.
However, minutes later, she is able to laugh and talk about the good memories spent
with her pet. What is one of the reasons that Winter’s reaction can be categorized as an
emotion?
A) Its cause is general and ambiguous.
B) It lasted for a brief time period.
C) It is not action-oriented.
D) It is a negative feeling.
E) It is cognitive in nature.
Compare and contrast dominant culture and subculture.
Discuss John Holland’s personality-job fit theory.
Briefly explain any three types of written tests that are typically used in the employee
selection process.
Describe the nominal group technique.
Why is it important to complement intuition with systematic study in our attempts to
understand behavior within organizations?
Explain how gender affects negotiating, and describe what this means to the outcomes
of the negotiation process.
List some of the concerns that HR managers are likely to face with a changing
workforce.
What are the three relationships in Vroom’s expectancy theory?
What is bounded rationality? How is it related to decision making?
Explain the concept of chain of command.