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Leadership is very important to effective teams. In most cases, effective team leaders
act as ________.
A) autocrats
B) regulators
C) controllers
D) facilitators
Which of the following motivating factors or concepts is important to all workers,
regardless of their national culture?
A) extrinsic factors like pay
B) need for achievement
C) physiological needs as the foundational need in the needs hierarchy
D) interesting work
By using ________, we form a general impression about a person based on only a
single characteristic, such as intelligence or appearance.
A) stereotyping
B) selectivity
C) the halo effect
D) assumed similarity
Which of the following statements is true of traditional goal setting?
A) Traditional goal setting assumes that employees know best and employs a bottom-up
approach of setting organizational goals.
B) Evaluation of performance is carried out concurrently with the flow of goals through
the organization.
C) Goals defined narrowly by top managers need to be made more directional as they
flow down through the organization.
D) Managers at each level define goals and apply their own interpretations and biases
as they make them more specific.
Tom's Welding is in its third year of operation. Tom now has a sales person and several
production employees. It is most likely Tom has a ________ structure.
A) simple
B) functional
C) divisional
D) matrix
In providing assistance to employees being downsized, many organizations offer some
form of ________.
A) severance pay
B) piece-rate pay
C) overtime pay
D) merit pay
Which of the following is a way for managers to overcome the barriers to
communication?
A) feedback
B) decoding
C) encoding
D) filtering
Which of the following is true about the effectiveness of individual decision making
over group decision making?
A) Individual decisions tend to be more accurate.
B) Individual decisions are better when dealing with complex issues.
C) Individuals tend to be more creative than groups.
D) Individual decisions are made faster than group decisions
Which of the following is one of the problems associated with traditional goal setting?
A) Top level managers tend to define the organization's goals in very narrow terms.
B) Transition of strategic goals into departmental, team, and individual goals is
difficult.
C) It can result in the formation of a means-ends chain.
D) Goals set are invariably easily accomplished.
In a familiar children's book, a little locomotive was asked to pull a heavy train up a
steep mountain. The "little engine," as he was called, kept telling himself "I think I can.
I think I can." The little engine was ________.
A) high in need for affiliation
B) low in commitment
C) high in self-efficacy
D) low in risk avoidance
