Charismatic leaders are often _____ than transactional leaders.
a. less emotional
b. more predictable
c. less predictable
d. more directive
e. none of these
Which of the following refers to a unit of two or more people who interact and
coordinate their work to accomplish a specific objective?
a. An organization
b. A team
c. A committee
d. A council
e. Leadership
Which of these assumptions are included in the classical model of decision making?
a. Problems are unstructured and ill defined.
b. The decision-maker strives for conditions of certainty.
c. Criteria for evaluating alternatives are unknown.
d. The decision-maker selects the alternatives that will minimize the economic return to
the organization.
e. The situation is always uncertain.
Wilson is viewed by his boss as driven, tenacious, and hardworking in the pursuit of his
goals. These characteristics fit within which category?
a. Physical characteristics
b. Intelligence and ability
c. Work-related characteristics
d. Social background
e. Social characteristics
Roberta is a top-level executive at a banking institution. She spends a significant part of
her day meeting with local government officials, every day consumers, and federal
banking officials to address key issues in the banking industry. Roberta’s role can best
be described as _____.
a. boundary-spanning
b. adaptive
c. interorganizational
d. external
e. internal
A country that places emphasis on fairness and values kindness would be described by
the Globe Project as high in _____.
a. assertiveness
b. uncertainty avoidance
c. gender differentiation
d. humane orientation
e. societal collectivism
Which of the following is not a function of management?
a. Plan
b. Control
c. Organize
d. Lead
e. Performance
Which of the following is the process of starting a business venture, organizing the
resources, and taking the risks?
a. Intrapreneurship
b. Entrepreneurship
c. Small business administration
d. Venture capital
e. Equity financing
Nationality and work style are included in the inclusive dimension of diversity.
a. True
b. False
The adaptability culture emerges in an environment that requires _____ response and
_____ decision making.
a. fast; high-risk
b. fast; low-risk
c. slow; high-risk
d. slow; low-risk
e. regulated; low-risk
The confusion and frustration caused by the dual chain of command is a major problem
of the matrix structure.
a. True
b. False
The crisis management plan should be a _____ that specifies the actions to be taken,
and by whom, if a crisis occurs.
a. vague, verbal plan
b. detailed, verbal plan
c. long, difficult to read plan
d. vague, written plan
e. detailed, written plan
Employee motivation affects productivity, and part of a manager’s job is to channel
motivation toward the accomplishment of organizational goals.
a. True
b. False
Sally is a member of a work team at Beauty-R-Us Corporation. She often proposes new
solutions to team problems. This is an example of which task specialist role?
a. Harmonize
b. Seek information
c. Initiation
d. Reduce tension
e. Compromise
An assumption of Theory Y is that the average human being has an inherent dislike of
work and will avoid it if possible.
a. True
b. False