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You are more likely to notice a car like your own due to ________.
A) stereotyping
B) self-serving bias
C) halo effect
D) selective perception
E) contrast effect
Apprenticeship is an example of ________ socialization.
A) divestiture
B) variable
C) serial
D) informal
E) investiture
Whether people use automatic or controlled processing for reacting to a persuasive
message is often a function of ________.
A) time
B) their level of interest in it
C) heuristics
D) effort
E) availability of research
Which of the following is the first step in the negotiation process?
A) definition of ground rules
B) clarification and justification
C) preparation and planning
D) bargaining and problem solving
E) closure and implementation
The CEO of Xenon Solutions recently cancelled numerous leave requests and asked
several employees to put in extra days of work as the company was slated to meet
several deadlines in the immediate future. In addition, he also assured that those who
work this extra bit will be given their due leaves and additional incentives once the time
crisis had passed. Following this announcement, Joan and Shane were overheard
speaking in the cafeteria. Shane was resentful that his holiday plans were disrupted, and
he was sure that the management would ultimately not provide any of the leaves and
incentives it promised. Joan, however, said that she was sure that their CEO had a valid
reason behind making such a request and that if they put in the extra effort, they would
be rewarded suitably. From the information provided in the scenario, which of the
following statements can be inferred?
A) Shane has a high degree of empathy.
B) The leader-member relations between Shane and the CEO are the same as that
between Joan and the CEO.
C) Joan has a high degree of trust propensity.
D) Shane has a high degree of identification-based trust in the CEO.
E) Shane is one of the members of the CEO's ingroups.
Which of the following, if true, would most strengthen the argument that Sonia is
experiencing cognitive dissonance?
A) She believes that cosmetics help boost women's self-confidence.
B) She believes that testing products on animals is an unethical practice.
C) She majored in pharmacology as part of her master's degree program in college.
D) She recently received a positive performance review from her supervisor.
E) She is confounded by the fact that the cosmetic industry rakes in almost $7 billion
annually.
Power is a function of ________.
A) goal congruency
B) realization
C) inheritance
D) dependence
E) altruism
Which of the following is true about narcissists?
A) They go out of their way to be helpful to colleagues.
B) They have an inferiority complex about themselves.
C) They are more likely to emerge as leaders.
D) They do not require admiration or importance of people.
E) They are meek, timid, and shy in nature.
Which of the following statements is true with regard to team processes?
A) This category comprises variables that relate to how teams should be staffed.
B) Effective teams invest time and effort to discuss and agree on a purpose that belongs
to them both collectively and individually.
C) Once a specific goal is chosen, effective teams resist making any changes in them so
as to maintain the momentum of the team.
D) Effective teams do not engage in task and relationship conflicts.
E) Effective teams begin by selecting the right kind of people to be members of the
team.
Low-context cultures primarily rely on ________ in communicating with others.
A) formal titles
B) spoken and written words
C) situational cues
D) status differences
E) nonverbal cues
Harald is opening a manufacturing plant with a mechanistic and centralized structure.
Employees from which of the following countries will be least comfortable with this
type of a structure?
A) Greece
B) Peru
C) Canada
D) France
E) Chile
When two people witness something at the same time and in the same situation yet
interpret it differently, factors that operate to shape their perceptions reside in the
________.
A) perceivers
B) target
C) timing
D) context
E) situation
Which of the following is an example of surface acting?
A) an employee expressing her true admiration for her colleague
B) an employee masking her emotions of distrust toward the management
C) an employee striving to like her job even though it feels uninteresting
D) an employee retorting back at an annoying customer
E) a colleague making an effort to get along with a difficult team mate
