Which of the following statements is true of courage?
a. It helps one to initiate change.
b. It prevents people from doing what they want.
c. It allows greed and self-interest to overcome concern for the common good.
d. It means the absence of fear.
At stage 2 of personal diversity awareness, people are capable of integrating differences
and adapting both cognitively and behaviorally.
a. True
b. False
Identify the appropriate step that should be taken by a leader to work more effectively
with different personality types.
a. Shun people who tend to be gloomy and pessimistic.
b. Show frustration when dealing with difficult people.
c. Keep people focused on high performance.
d. Ignore the different facets of one’s personality.
One of the four basic precepts in Green leafs servant leadership model is:
a. asking subordinates to follow orders.
b. expecting core work teams to build the organization.
c. putting self-interest before service.
d. listening first to affirm others.
An example of nonverbal communication is:
a. presenting an annual report
b. management by wandering around.
c. writing a letter.
d. broadcasting a job description.
Talent arises from a strength that has been supported and reinforced with knowledge
and skills.
a. True
b. False
Which of the following is a characteristic of operational leaders?
a. They don’t have the strong position power of the collaborative role.
b. They provide gnidance and support to other people and departments in the
organization.
c. They need high self-confidence and tend to be assertive.
d. They are responsible for developing broad organizational capabilities.
Which of the following is an element that must be in place before employees can be
truly empowered to perform their jobs effectively?
a. Information about employee’s salary.
b. Knowledge and skills
c. A centralized organizational hierarchy
d. A fixed chain of command
Professor and author Judy B. Rosenerhas called women’s approach to leadership
interactive leadership.
a. True
b. False
Gilbert heads the accounts team ofHFC Inc. He received negative feedback from his
clients about one of the projects that he managed. He held his subordinates responsible
as he felt that they were inefficient and worked carelessly. The judgment made by
Gilbert is an example of .
a. a self-serving bias
b. an internal attribution
c. perceptual defense
d. the halo effect
Peers and subordinates with lax ethical standards:
a. do what they believe is right.
b. feel free to act as they choose.
c. show a commitment to ethics in their behavior.
d. create open-door policies.
Which of the following is a guideline for using e-mail effectively?
a. Don’t act like a newspaper reporter.
b. Say negative things about a colleague using e-mail.
c. Keep e-mail messages short and to the point.
d. Use e-mail to start or perpetuate a feud.
A discussion results in:
a. ratifying one’s position.
b. building campground
c. fixing the big issues.
d. phasizingin equity.
Identify the correct statement regarding strategic leadership.
a. It is responsible for the relationship of the external environment to choices about
vision, mission, strategy, and their execution.
b. It is a form of leadership that comes naturally to individuals.
c. It reacts to environment changes, rather than studying the events that have already
taken place and acting based on their anticipation of what the future might be like.
d. It is the most important as well as the difficult part of strategy execution.
The avoiding style of handling conflict reflects assertiveness to get one’s own way.
a. True
b. False
Coercive power of a leader derives from a leader’s special knowledge or skills regarding
tasks performed by followers.
a. True
b. False
Clarity of direction involves:
a. telling followers what to do, directing and controlling their behavior, and judging
their performance.
b. distinctly communicating where the group or organization is going and why.
c. directing or facilitating a follower with the aim of improving specific skills.
d. evaluating and communicating a followers performance.
According to the situational theory of leadership, the directing style reflects a low
concern for both tasks and relationships.
a. True
b. False