Which of the following is an example of an ethical pressure that challenge the ability of
leaders to do the right thing?
a. Showing respect to each individual
b. Meeting the demands of vendors or business partners
c. Possessing humility
d. Encouraging and developing others
Leaders who are drawn to new opportunities, are action oriented, and are more
concerned with innovation, creativity, and creating new processes than with maintaining
the status quo are known as:
a. entrepreneurial leaders.
b. autocratic leaders.
c. advisory leaders.
d. traditional leaders.
Freddie is the head of operations of Ambassador Inc. He aims to concrete a vision for
his organization. Identify the appropriate step that should be applied by Freddie to
fulfill his aim.
a. Ensure that the vision is the property of the leader.
b. Get something down in writing, but make sure people know it is a draft that needs
feedback.
c. Restrain writing from the heart, remembering that vision is not an emotional appeal
to human needs.
d. Communicate using a single channel to emphasize that the vision is focused on a
single purpose.
Hygiene factors fulfill high-level needs and include achievement, recognition,
responsibility, and opportunity for growth.
a. True
b. False
The expert mind becomes a danger in organizations because it:
a. puts aside preconceptions and suspends beliefs and opinions.
b. forgets many of its conditioned ideas.
c. rejects new ideas based on past experience and knowledge.
d. often becomes open to the perspectives of other people.
Which of the following statements is true of the glass ceiling?
a. When executives choose a successor for a top position,1hey tend to choosesomeone
who is different from1hem.
b. The existence of”glass walls”fucilitates important lateralmovementwithin an
organization
c. Prevailing attitudes are invisible obstacles to women’s advancement.
d. Women represent a large percentage of top executives and board members in
American companies.
One effective way to attract people to new behaviors or to make significant changes is
to frame the request in a way that emphasizes the vision or higher purpose of the
change.
a. True
b. False
___________refers to a person’s ability to use reasoning and observation skills to
interpret unfamiliar gestures and situations and devise appropriate behavioral responses.
a. Emotional intelligence
b. Artificial intelligence
c. Interpersonal intelligence
d. Cultural intelligence
Which of the following statements is a stereotype about leaders?
a. Leaders are different and above others.
b. All leaders are sometimes followers as well.
c. Leaders should not commit to something outside their own self-interest.
d. Leadersneednotknowhowtofolloworsetanexarnpleforo1hers.
Which of the following statements is true of Fiedler’s contingency theory of leadership?
a. Task-oriented leaders do not excel in a favorable situation because a great deal of
structure and task direction is needed.
b. Task structure needs to be defmed if a situation is highly favorable to a leader.
c. Relationship-oriented leaders are more effective in situations of moderate
favorability.
d. Relationship-oriented leaders excel in unfavorable situations because everyone gets
along and the tasks are clear.
Charismatic leadership is a part of the of leadership.
a. influence theories
b. behavioral theories
c. trait theories
d. contingency theories
Which of the following is a result of employee empowerment?
a. Greater self-efficacy
b. Decreased job responsibility
c. Better working conditions
d. Greater extrinsic satisfaction
____________-,a follower response to the use of power, means that people follow the
directions of the person with power, whether or not they agree with those directions.
a. Compliance
b. Resistance
c. Influence
d. Commitment
Which of the following is an assumption of Theory X?
a. The expenditure of physical and mental effort in work is as natural as play or rest and
the average human being does not inherently dislike work.
b. The average human being prefers to be directed, wishes to avoid responsibility, has
relatively little ambition, and wants security above all.
c. Under the conditions of modem industrial life, the intellectual potentialities of the
average human being are only partially utilized.
d. The capacity to exercise a relatively high degree of imagination in the solution of
organizational problems is widely, not narrowly, distributed in the population.
In companies with excellence as a guiding purpose, .
a. managers and employees are treated as valuable resources.
b. excellence is defined by the customers itself rather than by work.
c. strength and aggressiveness determine the purpose of the organization.
d. discovery for its own sake can serve as a noble purpose.
According to the Myers-Briggs Type Indicator (MBTI) assessment, which of the
following statements is true of the feeling types?
a. They tend to be very objective in decision making.
b. They tend to enjoy ambiguity and dislike deadlines.
c. They tend to rely more on their values.
d. They tend to rely more on logic.
Which of the following is a common dysfunction of teams?
a. Lack of trust.
b. Lack of guidance.
c. Fear of responsibility.
d. Lack of skill.
The dimension of extroversion includes the characteristic of
a. security
b. dependability
c. agreeableness
d. dominance
______are good at traditional management functions such as planning and budgeting
and generally focus on the impersonal aspects of job performance.
a. Charismatic leaders
b. Transformational leaders
c. Transactional leaders
d. Machiavellian-style leaders
Briefly explain the operational role ofleadership.
During the_______stage of appreciative inquiry, the unique qualities of a group that
have contributed to an organization’s success are identified.
An organization’s__________is something that the organization does extremely well in
comparison to competitors.
What are Maslow’s five general levels of motivating needs?
New research has continued to improve Fiedler’s model of leadership, and it is still
considered an important contribution to leadership studies. However, its major impact
may have been to stir other researchers to consider situational factors more seriously.
Discuss.
In_______, people together create a stream of shared meaning that enables them to
understand each other and share a view of the world.
What are the various stages of personal diversity awareness?