In Europe, pressure for CSR is more likely to come from:
A. Courts.
B. Government.
C. Nonprofits (NGOs).
D. Competitors.
Answer:
When companies ask for a “bottom-line” benefit for implementing a comprehensive
CSR perspective, employees are one of the least rewarding places to look.
A. True
B. False
Answer:
To ‘internalize the environmental cost of operations’ means to:
A. Avoid any production process that results in any form of pollution.
B. Ensure any pollution is cleaned up before being expelled into the environment.
C. Only contract with suppliers who abide by legal pollution requirements.
D. Leave it to the government to clean up any pollution.
Answer:
A key component of the principal/agent conflict is the contentious issue of executive
compensation.
A. True
B. False
Answer:
Growing use of electronic communications media make which of the following more
possible?
A. Flash mobs.
B. Moblogs.
C. PacManhattan.
D. All of the above.
Answer:
Enron is an example of a firm that had:
A. A strong CSR position that translated into ethical practices.
B. A weak set of positions about ethics, but an ethical firm nevertheless.
C.A strong set of CSR positions that were “greenwash.”
D. The first firm to have a Chief CSR officer.
Answer:
Compounding the complexity of integrating CSR into the vision-mission-strategy
linkages:
A. Are the growing costs caused by inflation.
B. Are the ever-changing expectations of society.
C. Are the firm’s aspirations to be seen as a “good corporate citizen.”
D. Are the government’s rules and regulations.
Answer:
Core competencies are the assets of the firm that are unique and difficult to replicate.
A. True
B. False
Answer:
Even though developing countries value CSR, pressure for improvements may be less
than in affluent countries because:
A. Politicians are more likely to be corrupt.
B. The general social wellbeing is focused on the necessities of life
C. Poor societies are likely to lack vocal leadership.
D. Democracy is likely to be newer.
Answer:
CSR is, therefore:
A. A fluid concept that is both a means and an end.
B. A way of maintaining a firm’s legitimacy in the larger society by bringing
stakeholder concerns to the foreground.
C. An integral element of the firm’s strategy.
D. All of the above.
Answer:
The John Lewis Partnership program is successful for all of the following reasons
except:
A. The program is built around the value of fairness.
B. A significant percentage of the profits are distributed to the employees.
C. Staff turnover is comparable to similar industries.
D. The staff are more productive and the company is more successful during a
recession.
Answer:
Compliance with stakeholder expectations goes to the heart of CSR because it largely
dictates the degree to which a company is accepted by society.
A. True
B. False
Answer:
The development of a firm’s CSR Position Statement:
A. Should be kept confidential, otherwise competitors will gain strategic insights.
B. Is an essential step in creating awareness of CSR in the firm.
C. Can be a useful tool against whistleblowers inside the firm.
D. Should not engage employees in CSR.
Answer:
Globalization provides powerful tools that stakeholders can use to represent their
specific interests, but only if stakeholders are willing to take advantage of the
opportunity and demand change.
A. True
B. False
Answer:
The Golden Rule is a feature of:
A. Christianity.
B. Islam.
C. Islam, Judaism, and Christianity.
D. More than 100 world religious and cultural canons.
Answer:
The connection between a firm’s internal strengths and its external opportunities is
driven by the strategy that success depends on a position of competing from a strength
position.
A. True
B. False
Answer:
The Fair Trade label first appeared in:
A. 1960s.
B. 1970s.
C. 1980s.
D. 1990s.
Answer:
The growing speed with which news and information spreads around the world today
presents danger for global corporations for all the following reasons, except:
A. The growth in global brands exposes companies to more people, different cultures,
and greater opportunities for consumer backlash.
B. No actions can be hidden and bad news travels very quickly.
C. Actions and operations in foreign countries are judged by viewers and consumers
applying their home country standards.
D. Companies’ ability to communicate and interact directly with stakeholders is
enhanced.
Answer:
Stock options can be defined as:
A. Granting employees the right to buy or sell stock one year in the future.
B. A retirement plan for valued employees that is an alternative to the company’s 401
(K).
C. A tax avoidance scheme.
D. Granting employees the right to purchase company stock at a fixed price at a future
point in time.
Answer:
Nudge economics incorporates the biases and prejudices that inform our decisions into
policies that encourage optimal outcomes, while still retaining the illusion of choice/
A. True
B. False
Answer:
Good corporate governance is essential to executive effectiveness and a firm’s ongoing
viability.
A. True
B. False
Answer:
What percentage of the world’s population is estimated to exist on less than $2,000 per
year?
A. 5%.
B. 25%.
C. 45%.
D. 65%.
Answer:
In what way might a corporation be considered a force for bad in society today?
A. It provides employment for hundreds and thousands of people.
B. It maximizes profits over all other considerations.
C. It produces a broad variety of innovative products that consumers demand.
D. It contributes to the general tax base through corporate taxation.
Answer:
Walmart’s sales are so dominate in some categories, that:
A. Walmart is able to dictate costs at which goods are supplied and enforce its demands
by sourcing elsewhere leaving many suppliers not being selected.
B. It enables producers to achieve higher economies of scale and higher margins when
they sell to Walmart.
C. Government anti-trust suits against Walmart have been successful repeatedly.
D. It has not needed to expand internationally, except into Mexico.
Answer:
Charles Handy argued:
A. For greater government intervention when CSR was lacking.
B. That firms should seek societal goals beyond just profits.
C. Against market forces.
D. Against CSR.
Answer:
Strategic and tactical decisions are evaluated for their impact on the firm’s various
stakeholders with the use of a ___________:
A. Virtuous cycle.
B CSR filter.
C. Make-or-buy analysis.
D. Graphic analysis.
Answer:
________________ presents a good example of how to incorporate religion into
everyday working life:
A. The CEO of Timberland.
B. The CEO of Tom’s of Maine.
C. The CEO of Whole Foods.
D. The CEO of Nike.
Answer:
Nike subcontractors that do not meet Nike’s standards of employee treatment today face
the threat of:
A. Fines imposed by Nike and local governments.
B. A fifty percent reduction in orders from Nike in the future.
C. Loss of Nike subcontractor status.
D. Import restrictions imposed by the United States and the EU.
Answer:
The internet is a powerful enabling tool for communication, education, transportation
and trade. This powerful tool for communicating has allowed increased personalization
between individuals as well as businesses and has increased our sense of “immediate”
community.
A. True
B. False
Answer:
Affirmative action is a good example of:
A. Why the reactive approach can be harmful to firm.
B. How firms saved considerable monies by delaying integration.
C. Firms using CSR before courts and congress intervened.
D. Economic and rational approach.
Answer:
The success of a firm is not related to its ability to incorporate stakeholder concerns into
its business strategies.
A. True
B. False
Answer:
The secret to commercial success in selling to the Bottom of the Pyramid (BOP)
includes which of the following:
A. Small unit packages.
B. Low margin per unit.
C. High volume.
D. All of the above.
Answer: