Riya was a highly successful manager at Optics International. After ten years with the
company, she decided to leave and become a fulltime mother and caregiver to her ailing
father. This example demonstrates which factor affecting women’s careers?
a. Female advantage
b. Opt-out trend
c. Glass ceiling
d. Glass wall
e. Opaque ceiling
Which of the following companies place an emphasis on their home countries?
a. Polycentric
b. Geocentric
c. Ethnocentric
d. Global
e. Regiocentric
A(n) _______ would outline the procedures Larry should use in this and other ethical
situations.
Scenario – Larry Campbell
The pressure was on again. Larry Campbell, the Vice President at ToolTime Hardware,
Inc., was receiving requests from men and women inside the firm and outside the firm,
asking him to review the company’s promotion policies. Of the 52 middle and high
level executives, only three were women. The pressure was to review the policies that
had led to this perceived imbalance and, if appropriate, take the steps necessary for
correction.
a. principle-based statement
b. code of ethics
c. corporate credo
d. policy-based statement
e. ethics committee
Of the following, which may whistle-blowers suffer?
a. Job loss b. Ostracism by coworkers
c. Transfer to lower-level position d. Hostile work environment
e. All of the above
Social responsibility is management’s obligation to make choices and take actions that
will contribute to the welfare and interests of society as well as the organization.
a. True
b. False
Katelynn can anticipate enjoying the advantages of MBO which include:
Scenario – Katelynn Kareem
Managers at WXYZ just announced that the new management program would be
focused around MBO concepts. Katelynn Kareem had been a manager at WXYZ
for ten years and she was not certain if this new MBO approach was going to fit
her department. She had strong commitment to achieving the company’s
objectives, but she also knew her employees well enough to know that some didn’t
share the same commitment.
a. increased orientation toward goal achievement.
b. performance can improve at all company levels.
c. employees are more motivated.
d. increased orientation toward goal achievement and motivation.
e. all of these.
An activity ratio that measures how many times the inventory is turned over to meet the
total sales figure is called the inventory turnover.
a. True
b. False
The most common reason for becoming an entrepreneur is:
a. joining the family business.
b. to control one’s future.
c. to be one’s own boss.
d. to fulfill a dream.
e. the result of being laid off.
Middle managers are responsible for setting organizational goals, defining strategies for
achieving them, and making decisions that affect the entire organization.
a. True
b. False
Frostburg Fireplaces has used MBO for the past year. Top management just finished
evaluating overall performance. The next step in the MBO process should be:
a. to develop new action plans.
b. to develop new objectives based on the review of last year’s performance.
c. to begin a new MBO “cycle”, using the same objectives as last year.
d. to wait several months to allow information to be digested.
e. none of these.
Which of the following is a choice made from available alternatives?
a. Decision
b. Plan
c. Goal
d. Tactic
e. Strategy
An organization’s _____ is a part of its internal environment.
a. customers
b. salespeople
c. consumer price index
d. suppliers
e. competitors
A venture capital firm wants to invest in businesses with a high rate of return. In return,
they will:
a. invest large amounts of money.
b. provide necessary assistance and advice.
c. provide information to help the entrepreneur prosper.
d. all of these.
e. provide necessary assistance and advice and provide information to help the
entrepreneur prosper only.
Although diversity contributes to higher levels of agreement in a team setting, it also
results in reduced creativity.
a. True
b. False
With respect to appropriate corporate behavior, what society deems _____ as important.
a. ethical responsibility
b. discretionary responsibility
c. economic responsibility
d. legal responsibility
e. moral responsibility
An organization wide commitment to infusing quality into every activity through
continuous improvement is called _____.
The _____ estimates receipts and expenditures of money on a daily or weekly basis to
ensure that an organization has sufficient cash to meet its obligations.
Groups that are based on social identity, such as gender or race, and organized by
employees to focus on concerns of employees from that group are called _____.
Traditional vertical organization structures are very limited in a fast-shifting
environment. In an essay, explain why horizontal coordination and collaboration are
needed, and discuss the mechanisms used to increase horizontal coordination. Give
your assessment (with examples) of why these mechanisms are effective.
_____ programs help employees deal with ethical questions and translate the values
stated in a code of ethics into everyday behavior.