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Which of the following is a terminal value?
A. Ambition
B. Honesty
C. Freedom
D. Courage
E. Responsibility
_____ reinforcement gives people outcomes they desire when they perform
organizationally functional behaviors.
A. Negative
B. Extrinsic
C. Positive
D. Intrinsic
E. Absolute
_____ is the managerial task that involves managers using their power, personality,
influence, persuasion, and communication skills to coordinate people and groups so
their activities and efforts are in harmony.
A. Leading
B. Planning
C. Strategizing
D. Reviewing
E. Controlling
Which of the following is an advantage of managers exercising power unobtrusively?
A. It keepsother members of an organization unaware that managers are using their
powerto influence them.
B. It results in sharing of power between managers and employees.
C. It helps employees understand that the decisions of managers will not benefit them.
D. It helps parties in conflict to stay focused on the problem and avoid the temptation to
discredit one another.
E. It helps parties in conflictto view conflict cooperatively, as a win-win situation in
which both parties can gain.
Nadine belongs to an egalitarian society, one in which few distinctions are made
between individuals and groups. Her society is low on _____.
A. cultural diversity.
B. gender equality
C. national culture
D. social stratification
E. cultural pluralism
In integrative bargaining, conflicts are handled through collaboration and _____.
A. accommodation
B. compromise
C. avoidance
D. competition
E. distributive negotiation
An obstructionist approach displays the highest level of social responsibility.
A. True
B. False
A manager develops mutually beneficial relationships with other managers in order to
accomplish the goals of the organization. Which of the following political strategies is
the manager using in this situation?
A. Controlling uncertainty
B. Being irreplaceable
C. Being in a central position
D. Building alliances
E. Generating resources
Which of the following is the first step of the control process?
A. Measuring actual performance
B. Comparing actual performance against chosen standards
C. Evaluating the results of comparison
D. Establishing the standards of performance
E. Initiating corrective action
"An ethical decision is one that a typical person in a society would think is acceptable"
is a statement that reflects the practical rule.
A. True
B. False
At the Highway Department, Jim is assigned to a team to develop a new Route 70 river
bridge. Jim reports to both the Engineering Manager and the Route 70 Project Manager.
The Highway Department is utilizing a_____.
A. matrix structure
B. functional structure
C. customer structure
D. product structure
E. market structure
Human skills are innate and cannot be learned.
A. True
B. False
According to the expectancy theory, employees are motivated to perform at a high level
only if they think high performance will lead to outcomes such as pay, job security,
interesting job assignments, bonuses, or a feeling of accomplishment.
A. True
B. False
