Which of the following is stated by the contingency approach to leadership?
a. A leadership style that works in one situation might not work in another situation.
b. The contingencies seek to investigate traits that can improve performance in all
situations. c. The contingencies most important to leadership are the leaders.
d. There is only one best way of leadership.
Which of the following is a dimension of the traditional model of diversity?
a. Work style
b. Military experience
c. Pay level
d. Nationality
People who adopt a socioemotional role:
a. stimulate the team into action when interest drops.
b. give candid feedback on others’ suggestions.
c. propose new solutions to team problems.
d. encourage others to draw forth their contributions.
The relationship between an employee and his or her direct supervisor is the primary
factor determining the level of fear experienced at work.
a. True
b. False
Which of the following is true of a leader who is a good listener?
a. He or she listens for facts rather than central themes.
b. He or she pays complete attention to the message.
c. He or she concentrates on what to say next rather than on what is being said.
d. He or she is quick to point out delivery errors.
A democratic leader is one who tends to centralize authority and derive power from
position.
a. True
b. False
Which of the following statements is true of working with different personality types?
a. Leaders should show their frustration to keep different personality types focused.
b. People take on behavior patterns based on their personalities.
c. People do not like to be accepted and appreciated for who they are.
d. Personality differences can make the life of a leader interesting.
Which of the following statements is true of strategic leadership?
a. It involves the strength to be based in the future that is substantially different from
the status quo but is concerned with the current reality.
b. It intends to establish an environment where leaders see things the same way or make
the same choices.
c. It involves the ability to work with others to initiate changes that will create a
competitive advantage for the organization in the future.
d. It involves the ability to maintain the status quo rather than bringing change.
Non routine messages:
a. convey data or statistics.
b. are simple and straightforward.
c. can be efficiently communicated though a channel lower in richness.
d. are often characterized by time pressure and surprise
Nonverbal communication may be referred to as messages transmitted though
electronic channels.
a. True
b. False
Consideration describes the extent to which a leader cares about subordinates, respects
their ideas and feelings, and establishes mutual trust.
a. True
b. False
At the preconventionallevel of personal moral development, people learn to conform to
the expectations of others.
a. True
b. False
Paying a woman less than a man for the same work is known as______________.
a. gender discrimination
b. passive bias
c. unconscious bias
d. ethnic discrimination
Leaders use the human resource perspective to involve followers and give them
opportunities for personal and professional development.
a. True
b. False
The storming stage of team development is marked by:
a. conflict and disagreement.
b. orientation.
c. establishment of order and cohesion.
d. cooperation and problem solving.
One approach to immersion is to:
a. think outside the box.
b. focus on the internal aspects of a situation or problem.
c. hold a single perspective toward a product or process.
d. prohibit unusual manipulation of product or process components.
Email should be used for:
a. communicating with colleagues sitting across the hall.
b. starting a feud.
c. writing potentially sensitive material.
d. preparing a group of people for a meeting.
Organizations can motivate employees by:
a. comparing results with competitors.
b. improving infrastructure.
c. creating a horizontal organizational structure.
d. helping them find true value in their work.
The myth of a “complete leader” can cause stress and frustration for leaders and
followers, as well as damage to the organization.
a. True
b. False
Briefly discuss the demands on effective followers.
are the reciprocal obligations and commitments that define the relationship between
employees and organizations.
In terms of the stages of development of individualized leadership, briefly describe the
leader-member exchange.
____________refers to the forces either internal or external to a person that arouse
enthusiasm and persistence to pursue a certain course of action.
means the process people use to make sense out of their surroundings by selecting,
organizing, and interpreting information.
Explain the four possibilities of leadership in providing direction.
A(n)_____individual participates fully in an organization, engages in behavior that is
beyond the limits of the job, demonstrates a sense of ownership, and initiates problem
solving and decision making.
means that each element in a system will serve the goals of the whole system when the
elements are imprinted with an understanding of the whole.