Ned is particularly adept at designing and creating new fashions. In which of the
following would Ned have the highest level of task identity?
A) doing alterations at the dry cleaners
B) creating custom bridal gowns in a bridal store
C) creating custom gowns and suits for a pageant store
D) working as a private tailor for a local real estate agent
E) working as a stylist for a local celebrity
Why are management by exception leaders considered ineffective?
A) They are not team oriented, participative, or humane.
B) They tend to be available only when there is a problem.
C) They describe their least preferred co-worker in favorable terms.
D) They provide considerable freedom to their employees.
E) They fail to build followers’ self-esteem and confidence.
John Holland’s personality-job fit theory presents six personality types. Which of the
following is one of these six types?
A) analytic
B) imaginative
C) practical
D) investigative
E) intuitive
The conflict-handling intention of collaborating is ________.
A) assertive and uncooperative
B) assertive and cooperative
C) unassertive and uncooperative
D) unassertive and cooperative
E) affective and reflective
Those with a ________ personality identify opportunities, show initiative, take action,
and persevere until meaningful change occurs, compared to others who passively react
to situations.
A) high self-monitoring
B) proactive
C) high Mach
D) low other-orientation
E) narcissist
________ is the additional set of cultural characteristics which often overlaps with race.
A) Ethnicity
B) Civilization
C) Diversity
D) Anthropology
E) Acculturation
Which of the following is the term used for the strength with which individuals
experience emotion?
A) emotional dissonance
B) affect intensity
C) emotional labor
D) positivity offset
E) emotional intelligence
According to the Myers-Briggs Type Indicator (MBTI) classification, people belonging
to the “________” type are practical and prefer routine and order.
A) sensing
B) introverted
C) feeling
D) perceiving
E) extraverted
Selective information processing is a major force for resistance to change. It indicates
that ________.
A) changes in organizational patterns may threaten the expertise of specialized groups
so these groups tend to resist change
B) individuals hear what they want to hear and they ignore information that challenges
the world they’ve created
C) limited changes in subsystems tend to be nullified by the larger system
D) groups in the organization that control sizable resources often resist change
E) even if individuals want to change their behavior, group norms may act as a
constraint
The phrase “get the low hanging fruit” means ________.
A) deal with the assumptions in communication
B) eliminate communication difficulties
C) deal with the easiest parts first
D) find followers who will support you
E) eliminate inconsistencies in communication style
Which of the following is not an example of emotional emotions?
A) sympathy for the suffering of others
B) guilt about our own immoral behavior
C) disgust at violations of moral norms
D) perturbation toward those acting altruistically
E) anger about injustice done to others
Which of the following statements is true about personality?
A) Personality is independent of environmental factors.
B) Personality is static.
C) The most common means of measuring personality is through personal interviews.
D) Personality is not affected by hereditary factors.
E) Personality is the sum total of ways in which an individual reacts to and interacts
with others.
Which of the following statements is true regarding the sources of moods and
emotions?
A) Moods and emotions are independent of the personality of the individuals.
B) Sleep quality affects mood.
C) The weather strongly affects moods.
D) As we grow older, we experience more negative emotions.
E) People tend to be in their best moods on Sundays.
Which of the following statements is a condition necessary for integrative bargaining to
succeed in organizations?
A) Opposing parties must not be guarded about their concerns.
B) Opposing parties must not be sensitive to others’ needs.
C) Opposing parties must not trust each other.
D) Opposing parties must not be open to sharing information.
E) Opposing parties must not want to maintain flexibility.
Motivation is one of the most frequently researched topics in OB. According to a study,
by workers’ own reports, they waste roughly 2 hours per day, not counting lunch and
scheduled breaks and the biggest time-wasters are Internet surfing and ________.
A) updating their skills
B) conversing with managers
C) talking with co-workers
D) simulating work environment
E) reading instructional books
A bureaucracy is characterized by all of the following except ________.
A) highly routine operating tasks
B) formalized rules and regulations
C) tasks that are grouped into functional departments
D) decentralized decision making
E) high work specialization