Groupware is a company-wide system of computer networks.
A. True
B. False
Which of the following is a strategy used to encourage integrative bargaining?
A. Changing an organization’s structure
B. Engaging in distributive negotiation
C. Emphasizing superordinate goals
D. Using permanent transfers
E. Increasing diversity awareness
Revolutionary change is gradual, incremental, and narrowly focused.
A. True
B. False
Which of the following is true of Denise, a manager who has significant referent
power?
A. She is used asa role model by many of her employees.
B. She is unpopular withsubordinates and superiors alike.
C. She is an ineffective and inefficient leader.
D. She cannot command the respect and admiration of her employees.
E. She cannot command the respect and admiration of her superiors.
If a company’s top managers consistently endorse the ethical principles in its corporate
credo, they can prevent employees from going astray.
A. True
B. False
Organizational behavior modificationworks best for behaviors that are specific,
objective, and countable.
A. True
B. False
The matrix structure of anorganization is usually very rigid.
A. True
B. False.
The stage of the product life cycle in which demand, and therefore sales, for a product
is least is the _____ stage.
A. embryonic
B. maturity
C. growth
D. decline
E. saturation
In which of the following communication networksdo members communicate with one
another in a predetermined sequence?
A. Chain network
B. Wheel network
C. All-channel network
D. Circle network
E. Grapevine network
Which of the following theories proposes that motivation results not only from direct
experience of rewards and punishments but also from a person’s thoughts and beliefs?
A. Needs hierarchy theory
B. ERG theory
C. Equity theory
D. Operant conditioning theory
E. Social learning theory
Introversion precludes the possibility of effectiveness and efficiency.
A. True
B. False
Standard operating procedures are unwritten, informal codes of conduct that prescribe
how people should act in particular situations.
A. True
B. False
Kathleen, the director of Hebron International School, conducts meetings in a way that
she strongly influences the alternatives considered for making important decisions.
Which of the following political strategies does Kathleen use?
A. Forming alliances
B. Bringing in an outside expert
C. Controlling the agenda
D. Relying on objective information
E. Generating resources
Dianna has noticed that there has been an error in her weekly pay stub and the company
has unknowingly paid her too much. This example illustrates a(n) _____.
A. moral scruple
B. ethical dilemma
C. empiricism
D. norm
E. logical positivism
Which of the following is true of an organization with a mechanistic structure?
A. The organization uses the structure only when needed – when the organizational
environment is unstable.
B. A mechanistic structure requires more managerial time, money, and effort than an
organic structure.
C. Employees are closely supervised and follow well-defined rules and standard
operating procedures.
D. Authority is decentralized to middle and first-line managers to encourage them to
take responsibility.
E. Here, managers can react more quickly to a changing environment than can
managers in an organic structure.
Advances in information technology have dramatically complicated the administration
of piece-rate pay.A. True
B. False
In a first of its kind, a multinational tire manufacturer introduces a new range of
premium tires that can handle extreme temperatures better at a higher price. The tires
are designed keeping in mind the climatic conditions in the Middle East and products
are marketedonly in the Middle East. The manufacturer is pursuing ____.
A. a focused differentiation strategy
B. a focused low-cost strategy
C. a general differentiation strategy
D. a general low-cost strategy
E. both a low-cost and a differentiation strategy
Rapid advances in IT have been associated with a flattening of the organizational
hierarchy which results in:
A. an increase in establishment of boundaryless organizations.
B. a move toward vertical information flow.
C. a move toward greater centralization.
D. a decrease in the organization’s efficiency.
E. an increase in the establishment of tall management hierarchies.