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The disclosure by an employee of illegal, immoral, or illegitimate practices by the
organization is called whistle-blowing.
a. True
b. False
Intentionally reducing the company's workforce to the point where the number of
employees is deemed to be right for the company's current situation is referred to as
_____.
a. restructuring
b. rightsizing
c. supersizing
d. reengineering
e. recruiting
The scalar chain is a hypothetical chain that provides horizontal links between
unionized workers in different departments in an organization.
a. True
b. False
Team members take the responsibilities of scheduling work and vacations and ordering
materials in a self-directed team.
a. True
b. False
Human beings have fundamental rights and liberties that cannot be taken away by
another individual's decision. This ethical decision making approach is known as the:
a. utilitarian approach.
b. individualism approach.
c. moral-rights approach.
d. dualism approach.
e. none of these.
Strategic partnerships are the current trend, rather than mergers and acquisitions.
a. True
b. False
Which of the following is NOT a common method for reducing a perceived inequity?
a. Change inputs
b. Change outcomes
c. Distorts perception
d. Leave the job
e. Change equity
The _____ is purchase orders divided by customer inquiries.
a. current ratio
b. inventory turnover ratio
c. conversion ratio
d. profit margin on sales
e. none of these
The Leadership Grid used the two leader behaviors which were called:
a. employee-centered and job centered.
b. consideration and initiating structure.
c. concern for people and concern for production.
d. relationship-oriented and task-oriented.
e. employee-oriented and relationship oriented.
Economic forces pertain to the availability, production, and distribution of resources in
a society.
a. True
b. False
A stakeholder is any group within or outside the organization that has a stake in the
organization's performance.
a. True
b. False
The disturbance handler role involves the initiation of change, thinking about the future
and how to get there.
a. True
b. False
Punishment increases the likelihood that behavior will be repeated.
a. True
b. False
Robert, a top-level manager at an advertising agency, spends a significant part of his
work day identifying goals for future organizational performance and deciding how to
use resources to attain these goals. This involves which management function?
a. Controlling
b. Leading
c. Organizing
d. Planning
e. Delegating
Define ethics and explain how the domain of ethics relates to law and free choice.
As you have learned, planning, organizing, leading, and controlling are fundamental
management functions. Write a short essay that addresses the following questions: What
is planning and how important is it to an organization's success? What is the difference
between a plan and a goal? Include a simple example that illustrates the difference
between a plan and a goal.
Managers should recognize that teamwork presents a dilemma for many people, and for
good reason. In a short essay play "devil's advocate": Use the dysfunctions common in
teams to defend the concept of individual accomplishment and achievement.
The _____ style to handle conflict involves a low degree of assertiveness and a low
degree of cooperation.
Goals that define the outcomes that major departments must achieve in order for the
organization to reach its overall goals are known as _____ goals.
Managers gather information in the workplace through many different forums, some
formal and some informal. In a short essay, assess the effectiveness of various personal
communication channels compared with the primary forms of communication used in
most traditional, vertically organized companies.
What is tolerance for ambiguity? Why is it an important trait?
When an organization falls short of established performance goals, or when a
possibility exists of enhancing future performance, managers must make a decision.
Summarize the six steps of decision making by providing a realistic example of a
business problem or opportunity that you could encounter as a manager. Make the
decision you think is most effective, and identify each step of the decision-making
process in your example.
