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Most job training does not take place on the job.
This payoff matrix gives values for strategies S1, S2, and S3 for the Bigg Company and
competitive strategies CA1, CA2, and CA3 for the Large Company. From Bigg's point
of view, the S1 maximum regret for CA1 is 8.
A common myth is that organizations can be too big to fail.
A focus strategy seeks to appeal to a narrow segment of a market.
The best investment a person can make in his or her own future is to get a good
education.
One of the challenges in understanding organizational behavior is that it addresses
issues that aren't obvious.
In the 1960s and 1970s, companies in Japan and Germany began to catch up with U.S.
firms by focusing on quality.
A gap between actual performance and planned goals that falls within an acceptable
range of variation usually requires managerial action.
Organizations that implement flextime programs allow employees to work at home for
some of the work day.
Maslow's hierarchy of needs proposes that all needs are sought after to an equal degree
at all times.
A significant advantage of the matrix structure is the clear chain of command from top
to bottom of the organization.
Today, the organization - not the individual - is responsible for the employee's career
development.
Trust is the belief in the integrity, character, and ability of a leader.
Social learning theory involves learning through ________.
A) instinct
B) systematic study of books and manuals
C) logical inference
D) observing models
Many people in fields such as nursing, engineering, and accounting keep their skills up
to date by taking formal courses and ________.
A) getting internships
B) reading journals and attending conferences
C) getting fellowships and scholarships
D) going through training programs
What does it mean for a decision maker to maximize value?
A) to make the decision to be as clear and logical as possible
B) to make the achievement of goals as likely as possible
C) to waste as little time and energy as possible
D) to make decision making as simple as possible
All organizations produce goods or services through the ________ process.
A) transformation
B) service
C) manufacturing
D) operations
Transactional leaders are leaders who guide by ________.
A) inspiring followers
B) articulating a vision for followers
C) the force of their personality
D) offering rewards to followers
Which goal-setting sequence is correct for the following steps?
1. Evaluate resources.
2. Identify goals.
3. Review the mission and job tasks.
4. Communicate goals.
5. Link rewards to goals.
6. Build feedback mechanisms.
A) 1, 2, 4, 6, 3, 5
B) 4, 2, 5, 3, 1, 6
C) 3, 4, 2, 6, 5, 1
D) 3, 1, 2, 4, 6, 5
Staff managers have authority over ________.
A) special support employees only
B) line managers
C) middle managers
D) the person above them in the chain of command
A boundaryless career is one in which an individual ________.
A) has no exact job
B) works for no particular organization
C) is responsible for his or her own career
D) has a job that is part of his or personal lifestyle, 24 hours a day
Which three needs are recognized in McClelland's three-needs theory?
A) achievement, power, security
B) achievement, power, affiliation
C) power, comfort, stimulation
D) security, self-interest, affiliation
________ was a strong proponent of division of labor.
A) Max Weber
B) Frederick W. Taylor
C) Adam Smith
D) Henry Gantt
Which of the following is NOT a recognized possible course of action for managers to
take when actual performance falls outside an acceptable range of variation?
A) take corrective action
B) change the standards
C) ignore the performance data
D) do nothing
In a short essay, explain why employers feel the need to monitor employee behavior.
In a short essay, list the seven elements of the communication process and explain the
process of interpersonal communication.
In a short essay, describe the characteristics of virtual teams.
In a short essay, explain the type of strategy that a pessimistic manager would take for
his company.
In a short essay, identify the principles of management identified by Henri Fayol that
are most important for efficiency and productivity of the entire organization.
In a short essay, discuss the work of Henri Fayol and Max Weber as it relates to the
general administrative approach to management.
In a short essay, discuss how risk-taking can help explain individual behavior in
organizations.
