Five elements must be in place before employees can be empowered to perform their
jobs: information, knowledge,
discretion, meaning, and rewards.
a. True
b. False
To think independently means:
a. thinking of solutions based on pre-established routines or categories.
b. staying mentally alert and thinking critically.
c. paying attention to outdated information.
d. having the needs to win at all costs and in all situations.
A strong culture that does not encourage adaptation can be more damaging to an
organization than a weak culture.
a. True
b. False
Derailed managers are people who reached a plateau, were fired, or were forced to
retire early, and later excelled in a functional area.
a. True
b. False
One of the steps for effective coalitional leadership includes:
a. using unconventional means to transcend the existing order.
b. painting a grand vision of a desired future and communicating it in a way that makes
the pain of change worth the effort.
c. creating an emotional impact on people and inspiring them to do more than they
would normally do.
d. breaking down barriers and promoting cross-silo cooperation.
The belief that leaders were born with certain natural abilities of
power and influence characterizes the
of leadership.
a. Great Man theories
b. trait theories
c. behavior theories
d. contingency theories
Leaders communicate to:
a. to improve their presentation skills.
b. inspire others to strive toward a vision.
c. direct and control an organization.
d. understand each individual’s personal goal.
Servant leadership is a form of leadership in which:
a. leaders are deeply accountable to others.
b. leaders do not provide opportunities for material gains.
c. self-interest is replaced by providing for the needs of others.
d. power, purpose, and privilege reside with those at the top of the organization.
Which of the following statements is true ofleading with love?
a. It attracts people to take risks.
b. It binds employees and the organization to the chains of the past.
c. It encourages people to maintain secrecy and cautiousness.
d. It helps to maintain an emotional distance among people.
A leader should maintain low visibility during times of rapid change, uncertainty, or
crisis.
a. True
b. False
Which of the following statements is true of self-awareness?
a. Self-awareness means the ability to behave in a uniform manner in response to
situational cues. b. Self-awareness involves the ability to emotionally evaluate one’s
own worth.
c. Self-awareness means the set of unseen characteristics and processes that underlie a
person.
d. Self-awareness involves appreciating how one’s patterns affect other people.
According to the Myers-Briggs Type Indicator (MBTI) assessment, people with a
perceiving preference:
a. like closure.
b. enjoy ambiguity.
c. like deadlines.
d. enjoy having goals.
As women and minorities move up the management hierarchy, they’re often finding it
an easy road to travel.
a. True
b. False
In the context of styles of followership, a dependent, uncritical thinker:
a. does not consider possibilities beyond what he or she is told.
b. is aware of the significance of his or her own actions.
c. contributes to the cultivation of an organization.
d. does not accept a leader’s ideas without assessing them.
Which of the following is a way in which the importance of courage is obscured by
leaders in large organizations?
a. By pushing beyond the comfort zone
b. By not conforming
c. By asking for what they want and think is right
d. By doing whatever brings promotions and pay raises
Which of1hefollowing statements is1rne of interactive leaders?
a. They are competitive and aggressive.
b. They favor an individualistic approach to work.
c. They favor a consensual process.
d. They are power-and-authority-oriented.
One example of informal communication is “management by wandering around.”
Describe and evaluate this communication method.
Why is whistle blowing an act of courage?
A leader who is a may effectively inspire others with a vision, yet he or she is weak on
executing strategic action
The components of emotional intelligence include , self-awareness, self-management,
and relationship management.
refers to the ability to navigate the currents of organizational life, build networks, and
effectively use political behavior to accomplish positive results.
Briefly describe how all leaders are sometimes followers as well.
Describe the ethical climate in the U.S. business today. What could be done to change
it?
A(n)___________is made up of geographically or organizationally dispersed members
who share a common purpose and are linked primarily through advanced information
technologies.
What guidelines can leaders use to work more effectively with different personality
types?