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The process by which managers decide how to divide tasks into specific jobs isknown
as _____.
A. job design
B. job procurement
C. span of control
D. task analyzability
E. integrating mechanization
Dan, the president of Bank Missouri, is attempting to determine whether the bank has
both the capability and the resources to open a branch facility in a new location. Which
criterion of decision making is Dan focusing on?
A. Practicality
B. Ethicalness
C. Legality
D. Economic feasibility
E. Functionality
The aspect of management theory that uses mathematical techniques such as modeling
and simulation to help managers make better decisions is called:
A. behavioral management.
B. contingency management.
C. quantitative management.
D. administrative management.
E. human relations management.
A group of workers form a group so that the members can interact with each other
socially both on and off the job. This is an example of a(n) _____.
A. task force
B. cross-functional group
C. command group
D. informal group
E. virtual team
The _____ planmotivates employees to propose and implement cost-cutting strategies
because a percentage of the cost savings achieved during the specified time is
distributed to the employees.
A. commission
B. equity
C. piece-rate
D. stock-option
E. Scanlon
Define ethical dilemma, moral scruples, and ethics. Provide an example of an ethical
dilemma.
Which of the following laws requires that managers ensure that employees are
protected from workplace hazards?
A. Occupational Safety and Health Act
B. Civil Rights Act
C. Family and Medical Leave Act
D. National Labor Relations Act
E. Taft-Hartley Act
Performance gains that result when individuals and departments coordinate their actions
is called _____.
A. synergy
B. conformance
C. deviance
D. groupthink
E. social loafing
Fayol believed that authority should be concentrated at the top of the chain of command
of an organization.
A. True
B. False
Users of Adobe Reader, created by Adobe Systems Incorporated, are prompted to
provide feedback on their experiences with the software in a bid to improve the product.
Adobe Systems Incorporated, in this case, is trying to gain a competitive advantage
through:
A. superior efficiency.
B. superior infrastructure.
C. superior innovation.
D. superior speed and flexibility.
E. superior responsiveness to customers.
Managers at Wayfowler Inc. ensure that new recruits receive on-the-job coaching by
experienced employees who serve as mentors and advisers to them. This is an example
of which of the following components of the HRM system?
A. Training and development
B. Recruitment and selection
C. Labor relations
D. Performance appraisal
E. Feedback
In the context of selection tools, validity is the degree to which a tool or test measures
the same thing each time it is administered.
A. True
B. False
A B2B network structure is a formal series of global strategic alliances that one or
several organizations create with suppliers, manufacturers, and distributors to produce
and market a product.
A. True
B. False
Transformational managers motivate their subordinates to work for their own personal
development and not for the benefit of the organization.
A. True
B. False
Which of the following helps ensure that diversity is managed effectively in an
organization?
A. Focusing attention on individuals who are conspicuously different from us
B. Evaluating subordinates in extremes of positivity or negativity
C. Discouraging sharing of differing perspectives
D. Covering up biases and stereotypes
E. Securing top management commitment
