The flow of natural resources, parts, and components between companies and countries
is called human capital.
A. True
B. False
When managers organize divisions based solely on the type of customer they focus on,
they adopt a _____.
A. product structure
B. geographic structure
C. market structure
D. functional structure
E. product team structure
People with an external locus of control _____.
A. believe that outside forces are responsible for what happens to and around them
B. believe that their actions always make a difference
C. believe that they themselves are responsible for the events in their life
D. tend to solve problems easily
E. tend to be highly ethical and extremely helpful
Ethical beliefs lead to the development of laws and regulations.
A. True
B. False
When a third-party negotiator acts as a(n) _____, his or her role in the negotiation
process is to facilitate an effective negotiation between the two parties; these
negotiators do not force either party to make concessions.
A. opinion leader
B. arbitrator
C. mediator
D. haggler
E. compromiser
Managers have an ethical obligation to eradicate sexual harassment in their
organizations, but it is not legally required.
A. True
B. False
High-quality products are characterized by low prices.
A. True
B. False
Selling the same standardized product and using the same basic marketing approach in
each national market is called _____.
A. unrelated diversification strategy
B. multidomestic strategy
C. national strategy
D. focused-differentiation strategy
E. global strategy
Which of the following explains whyfemale managers are more participative than their
male counterparts?
A. They face more resistance to influence than men.
B. They engage in more initiating structure than men.
C. They engage in more consideration than men.
D. They tend to be more relationship-oriented as managers.
E. They have poorer interpersonal skills than male managers.
According to Maslow’s hierarchy of needs theory, higher level needs must be satisfied
before lower level needs.
A. True
B. False
Innovation refers to producing goods and services that have attributes – such as design,
styling, performance, and reliability – that customers perceive as being superior to those
found in competing products.
A. True
B. False
Women tend to be stereotyped as being______.
A. supportive
B. domineering
C. controlling
D. autocratic
E. uncommunicative
The _____ rule is that an ethical decision is one that distributes rewards and harms in a
fair way.
A. justice
B. moral rights
C. utilitarian
D. practical
E. moral scruples
The final step in the planning process of an organization is to determine the
organization’s mission and goals.
A. True
B. False
Members of research and development teams are required to come up with better or
innovative products for their organization. In order to do so, the members in a team
need to constantly interact and share information with each other and need to be highly
coordinated in order to be most effective. From these observations, it can be concluded
that _____ exists within a research and development team.
A. pooled task interdependence
B. total task independence
C. reciprocal task interdependence
D. sequential task interdependence
E. no task dependence
Which of the following is the rationale behind the development of flexible
manufacturing techniques?
A. Efficiency will increase with an increase in the setup time for complex production.
B. Efficiency will improve with an increase in setup costs.
C. Actual production time will decrease with a decrease in setup time.
D. An increase in setup time will increase the actual production time.
E. Efficiency will increase with an increase in the actual production time.