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Uncertainty means that a decision has clear-cut goals, and that good information is
available, but the future outcomes associated with each alternative are subject to
chance.
a. True
b. False
Theory Y proposes that organizations can take advantage of the imagination and
intellect of all of their employees.
a. True
b. False
The assumption that "If it's not illegal, it must be ethical," ignores which of the
following?
a. Domain of codified law
b. Domain of ethics
c. Domain of free choice
d. Discretionary responsibility
e. Domain of symbolism
Tim is a manager at Chuck's Construction. He sees little opportunity for advancement at
Chuck's Construction, regardless of how well he performs. Which of the following
expectancies is low for Tim?
a. E -> P expectancy
b. O -> V expectancy
c. P -> O expectancy
d. E -> V expectancy
e. None of these
Selina is meeting with her subordinate Mike for his annual performance review. At the
end of the review, Mike tells Selina that he is confused about some things she said. By
asking Selina to explain certain things in more detail, Mike is engaging in which
component of the communication process?
a. Selecting a channel
b. Sifting through noise
c. Providing feedback
d. Encoding the message
e. Decoding the message
The final step of the feedback control model is to do nothing if performance is adequate
or to take corrective action if performance is inadequate.
a. True
b. False
A(n) _______ would outline the procedures Larry should use in this and other ethical
situations.
Scenario - Larry Campbell
The pressure was on again. Larry Campbell, the Vice President at ToolTime
Hardware, Inc., was receiving requests from men and women inside the firm and
outside the firm, asking him to review the company's promotion policies. Of the 52
middle and high level executives, only three were women. The pressure was to
review the policies that had led to this perceived imbalance and, if appropriate,
take the steps necessary for correction.
a. principle-based statement
b. code of ethics
c. corporate credo
d. policy-based statement
e. ethics committee
Entrepreneurs in the optimizer category are rewarded by the personal satisfaction of
being business owners.
a. True
b. False
A loosely knit social framework in which individuals are expected to take care of
themselves is called:
a. culture.
b. individualism.
c. ethnocentrism.
d. masculinity.
e. power distance.
Self-confidence, honesty and integrity, and the desire to lead, are all components of
which personal characteristic of leaders?
a. Physical characteristics
b. Intelligence and Ability
c. Personality
d. Social Characteristics
e. Social Background
As a first step into international business, which two countries are most companies
going to today?
a. Russia and Japan
b. Sweden and Germany
c. China and India
d. Brazil and Philippines
e. Indonesia and Brazil
The _____ conflict resolution style is best when maintaining harmony is important.
a. competing style
b. collaborating style
c. accommodating style
d. avoiding style
e. comprising
According to Maslow, the highest order needs are:
a. self-actualization needs.
b. physiological needs.
c. esteem needs.
d. belongingness needs.
e. safety needs.
The question mark has a:
a. large market share in a rapidly growing industry.
b. large market share in a slow growth industry.
c. small market share in a rapidly growing industry.
d. small share of a slow growth market.
e. moderate market share in a slow growth industry.
Teresa is highly imaginative and an artistically sensitive individual who displays a high
degree of creativity. According to the Big Five personality factors, these qualities
describe her openness to experience.
a. True
b. False
A code of _____ is a formal statement of the company's values concerning ethics and
social issues.
a. integrity
b. trust
c. citizenship
d. ethics
e. honesty
