Moral leadership is about:
a. distinguishing right from wrong.
b. taking away from others to enhance oneself.
c. rewarding unethical conduct.
d. nonconformity.
Which of the following statements is true of the art and science of leadership?
a. Leadership is a science because many leadership skills and qualities cannot be
learned from a textbook.
b. Most people can learn to be good leaders no matter their innate characteristics.
c. Many people have never tried to be a leader because it requires executive coaching.
d. Leadership is an art because a growing body of knowledge and objective facts
describes the leadership process.
Which of the following is a characteristic of effective leaders?
a. They encourage beginners to blindly accept paradoxes.
b. They understand the limitations of past experience.
c. They see the questioning of their ideas as a threat.
d. They advise new employees to openly agree with long-held assumptions.
When quick decisive action is vital on important issues, the style of handling conflict in
a team is appropriate.
a. “myway”
b. “noway”
c. “halfway”
d. “your way”
The goal of empowerment and engagement is to transform the culture..
a. True
b. False
Which of the following will help leaders keep morale and motivation high in the face of
corporate bankruptcies and dissolutions?
a. Leading with head and heart
b. Leading with fear as a powerful motivator
c. Supervising by ignoring the emotional aspect ofleading
d. Creating avoidance behavior in employees
The richness of an information channel is influenced by the:
a. ability to handle multiple cues simultaneously.
b. ability to handle one-way feedback.
c. quality of information transmitted during an episode.
d. ability to establish an impersonal focus for communication.
According to Fiedler’s contingency theory of leadership, in situations of intermediate
favorability, a relationshiporiented leader:
a. supervises jobs that are clearly defined.
b. defmes task structure and establishes authority over subordinates.
c. may be moderately well liked and have some power.
d. may maintain poor leader-member relations.
Which of the following statements is true of Leadership Era 4?
a. This is the era of Great Man leadership and the emphasis on personal traits of leaders.
b. This era may be conceptualized as pre-industrial and pre-bureaucratic.
c. This era sees the rise of the “rational manager” who directs and controls others using
an impersonal approach.
d. This era requires the full scope of leadership that goes beyond rational management
or team leadership.
Changing people’s thinking and behavior is possible by:
a. establishing organizational hierarchies.
b. furnishing people with necessary facts and figures about a change project.
c. focusing on trying to fix people’s weaknesses and shortcomings.
d. helping people establish new, emotional relationships that provide hope.
Personalized leaders exercise power in the service of higher goals that will benefit
others and the organization as a whole.
a. True
b. False
Which of the following statements is true of talents?
a. Talents include having a complete set of skills and abilities to handle any problem.
b. Talents can be turned into strengths by consciously enhancing them.
c. Talents are not mere aspects of one’s potential.
d. Talents arise from natural strengths.
Stewardship is a belief that leaders are deeply accountable to others as well as to the
organization, without trying to control others.
a. True
b. False
In the communication process, the _______is the tangible formulation of the thought or
idea sent to the receiver.
a. feedback
b. channel
c. nmse
d. message
Leaders can create organizational systems that support ethical behavior by:
a. showing tolerance for ethics violations.
b. establishing vague ethics policies.
c. establishing general ethics policies.
d. creating open-door policies.
Which of the following statements is true of mental models?
a. A leader’s assumptions naturally are not part of his or her mental model.
b. A leader is usually not aware of his mental models.
c. Personal values, attitudes, biases, and prejudices can all affect one’s mental model.
d. A leader creates an effective mental model by viewing the elements of a system as
separate components.
Which of the following is a characteristic of advisory leaders?
a. They possess the ability to influence others through communication, knowledge, and
personal persuasion.
b. They are responsible for accomplishing specific business results rather than
developing broad organizational capabilities.
c. They lack exceptionally high level of integrity and honesty.
d. They typically do not have the strong position power of the collaborative role.
_________can be defined as the general plan of action that describes resource
allocation and other activities for dealing with the environment and helping the
organization attain its goals and achieve the vision.
a. A noble purpose
b. Mission
c. Strategy
d. A core value
Discuss the five key elements that can be incorporated to change people’s thinking and
behavior in organizations.
List the techniques that can help leaders effectively implement strategy.
According to the eight-stage model of planned organizational change, why is it
important for leaders to have the right people on board?
Follower responses to the use of power include compliance,_______, and commitment.
Is interactive leadership gender-specific?
Briefly explain the principle of self-reference.
___________can be defined as the combination of benefits received and costs paid by
the customer
Briefly describe the theories of a “high-high” leader.
Describe cultural intelligence (CQ).