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According to McClelland, the need for affiliation is the extent to which an individual:
A. desires to perform challenging tasks well.
B. wants to meet personal standards for excellence.
C. is concerned about maintaining good interpersonal relations.
D. desires to control other people.
E. wishes to receive performance feedback.
When people are in negative moods, they tend to be less detail oriented and less
focused on the facts at hand.
A. True
B. False
SkyGen, an airlines company, appointed an engineer to be the link between the
company's R&D department and the government contractor who is sponsoring the
designing and prototyping of a new fighter airplane. According to Mintzberg, the
engineer appointed by SkyGen to be the link between the company's R&D department
and the government contractor is playing the role of a _____.
A. monitor
B. leader
C. figurehead
D. resource allocator
E. liaison
Which of the following is a reason for incomplete information?
A. Ambiguity
B. Complexity
C. Specificity
D. Heuristic ability
E. Satisficing ability
Dolphin's Diner, a famous seafood chain, has opened its newest restaurant in a small
town. It soon finds that theonly customers it attracts are tourists, because the locals
prefer to go to The Clam Caf© - an older but more expensiverestaurant. The Clam
Caf© enjoys significant _____.
A. brand saturation
B. brand emersion
C. brand loyalty
D. brand dilution
E. brand acceleration
The final step in the control process is to evaluate the results and bring about change as
appropriate.
A. True
B. False
The ability of a decision maker to discover novel ideas that lead to feasible alternatives
in decision making is known as creativity.
A. True
B. False
Which of the following is a guideline to promoting individual creativity in
anorganization?
A. Creativity increases when managers pressure employees to deliver creative solutions
quickly.
B. Building a shared vision can curb an individual's sense of creativity.
C. Top managers should visibly reward employees who come up with creative ideas.
D. Employees must be penalized for ideas that seem outlandish.
E. Creativity can be fostered by criticizing the efforts of creative employees.
Intranet refers to a global system of computer networks.
A. True
B. False
Individual decision making is superior to group decision making in several respects.
A. True
B. False
The management of a popular sporting equipment manufacturer, as a part of
theiradvertising strategy for their latest product, has put together a team to market their
product across the country. The team put together for this purpose is called a(n):
A. formal group.
B. top-management group.
C. controlgroup.
D. friendship group.
E. interestgroup.
Organizational politics always has a negative effect on organizational effectiveness.
A. True
B. False
An abstract knowledge structure stored in memory that helps interpret and organize
information is called a bias.
A. True
B. False
Women are well represented in top leadership posts.
A. True
B. False
Scott finds information that counters the claims of the production team. However, Scott
decides to ignore the new-foundevidence in support of the team's decision. Scott is
being adversely influencedby:
A. the illusion of control.
B. organizational learning.
C. groupthink.
D. devil's advocacy.
E. representative bias.
_____ guide behavior and specify what employees are to do when they confront a
problem that needs a solution.
A. Rules and SOPs
B. Output controls
C. Feedback controls
D. Evolutionary changes
E. Force-fields
_____ makes subordinates aware of the importance of their performance to the
organization and aware of their own needs for personal growth, motivating subordinates
to work for the good of the organization.
A. Transient leadership
B. Transactional leadership
C. Transformational leadership
D. Terminal leadership
E. Task-oriented leadership
The establishment of free-trade areas is disadvantageous for manufacturing
organizations since itincreases their costs.
A. True
B. False
