Because management positions are more difficult to evaluate and involve certain
demandsnot found in jobs at the lower levels, some organizations do not attempt to
include them in their job evaluation programs for hourly employees.
a. True
b. False
Federal guidelines and court decisions require that the specific performance
requirements of a job be based on_____ job-related criteria.
a. valid
b. skilled
c. incompetent
d. competent
The national identities of products are blurring due to the effect of:
a. globalization.
b. nearshoring.
c. downsizing.
d. furloughing.
Knowledge workers are employees whose responsibilities include only
problem-solving.
a. True
b. False
The “can-do” factors in selection decisions include:
a. skills.
b. personality.
c. values.
d. motivation.
Methods of reducing labor costs include downsizing, outsourcing, and employee
leasing.
a. True
b. False
A compensation method used to correct for the higher costs of goods and services
overseas is the balance sheet approach.
a. True
b. False
Managers have to find ways to empower employees and encourage their participation
and involvement to more fully utilize human capital because:
a. employees are required to cut down on administrative costs.
b. firms are moving away from team-based structures.
c. employee skills often go unused.
d. managers want to avoid competing through people.
Employers are prohibited from retaliating against employees under all of the following
EXCEPT:
a. the Workers’ Adjustment Retraining and Notification Act.
b. Title VII of the Civil Rights Act.
c. the Age Discrimination in Employment Act.
d. Title I of the Americans with Disabilities Act.
If an individual is responsible for developing a training program, his/her first step
should be to:
a. create a suitable training environment.
b. create a design for the training program.
c. perform the evaluation of behavior.
d. perform the needs assessment.
Trainee readiness refers towhether or not the experience and knowledge of trainees
have made them ready to absorb the training.
a. True
b. False
Team synergy is heightened when team members engage in behaviors such as support,
active listening, consensus decision-making, and _____.
a. unanimity
b. prioritizing options
c. regular meetings
d. disagreements
Managers are concerned that the expertise of employees will be rapidly drained from
their companies because:
a. recruitment of minorities is increasing.
b. large portions of American workers are nearing retirement.
c. older workers’ are becoming more resistant to flexible work hour.
d. older workers are increasing behaving like free agents.
All of the following statements about recruiting disabled employees are true EXCEPT
that:
a. a large number of disabled people have hearing or vision impairments.
b. physical disabilities may limit only certain job requirements.
c. the superior performance attributed to the disabled is because of low expectations.
d. the majority of disabled people do not like to work.
Visual learners absorb information best through pictures, diagrams, and demonstrations.
a. True
b. False