Brian, the president of Midland Manufacturing, strolls through the production plant
every morning and has an informal chat with employees about issues and concerns.
Which of the following management techniques is used by Brian?
A. Prerogative management
B. Management by objectives
C. Management by accounting
D. Management by job enrichment
E. Management by wandering around
Which of the following is true of the political strategy that emphasizes building
alliances?
A. Partners to alliances often withdraw support because they know that managers might
not support them in the future.
B. Building alliances requires distributive negotiation.
C. Building alliances can help create beneficial relationships inside an organization but
not outside.
D. Alliances can help managers achieve their goals and implement needed changes in
organizations.
E. Managers need not focus on ethical and legal issues when building alliances.
Negotiation between labor unions and managers to resolve conflicts and disputes about
important issues such as working hours, wages, working conditions, and job security is
called _____.
A. organized labor
B. picketing
C. group protesting
D. collective bargaining
E. strike instigating
A control system must be rigid in order to be effective.
A. True
B. False
The possibility of expanding into a global market is a potential weakness of an
organization.
A. True
B. False
The extent to which a job requires that a worker perform all the activities that are
required to complete a job is called:
A. skill variety.
B. task identity.
C. task significance.
D. span of control.
E. autonomy.
Which of the following would be considered quid pro quo sexual harassment?
A. Display of pornography
B. Request for sexual favors
C. Display of sexually oriented objects
D. Comment of a sexual nature
E. Remark about appearance
The demand for a product is minimal during the embryonic stage of a product’s life
cycle.
A. True
B. False
Which of the following is true of norms?
A. They are mandatory instructions that must be followed by all employees of a
company.
B. They are written instructions about desired behavior in the workplace.
C. They are informal codes of conduct among employees in a particular company.
D. They give detailed instructions about how to perform a certain aspect of a task.
E. They specify actions to be taken under different circumstances to achieve specific
company goals.
Bureaucracy is a formal system of organization and administration designed to ensure
efficiency and effectiveness.
A. True
B. False
Which of the following is true according to Maslow’s hierarchy of needs?
A. The highest-level needs must be met before trying to satisfythe lower-level needs.
B. Once a need is satisfied, it ceases to be asource of motivation.
C. The five basic needs can be satisfied in any order.
D. A person can be motivated by needs at more than one level at the same time.
E. If unable to satisfy needs at a certain level, people will focus more intently on
satisfying the needs at the next highest level.
_____ refer(s) tocompany-wide systems that allow managers to send and receive verbal
electronic messages over telephone lines even when they arehundreds of miles away
from the office.
A. Grapevine system
B. Voice-mail system
C. Blog
D. Instant-messaging system
E. Groupware collaborative system
Which of the following is true of managers in conservative cultures?
A. They lead by example, encouraging their employees to take risks.
B. They are likely to try to create a flat, organic structure.
C. They constantly monitor the progress of their employees.
D. They are flexible and encourage creativity.
E. They decentralize authority so that employees can work together easily.
Compromise is possible when each party involved in theconflict is willing to make
concessions until a reasonable resolution of the conflict is reached.
A. True
B. False
The classical decision-making model assumes that managers require very little or no
information in order to make an optimum decision.
A. True
B. False
As group cohesiveness increases, the extent of group members’ participation within the
group decreases.
A. True
B. False
The duration over which a plan is intended to be applied or endured is called _____.
A. an event compass
B. goal duration
C. plan endurance
D. target visibility
E. a time horizon
In his studies, Adam Smith found that the performance of the factories in which
workers specialized in only one or a few tasks was much greater than the performance
of the factory in which each worker performed all the tasks.
A. True
B. False
Employees of a multinational organization will mostly likely opt for asynchronous
technologies when large differences in time zones make it impossible for them to
communicateon a real-time basis.
A. True
B. False
The four building blocks of _____ are superior efficiency; quality; speed, flexibility,
and innovation; and responsiveness to customers.
A. empowerment
B. competitive advantage
C. diversification
D. stratification
E. managerial control