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According to the administrative model of decision making, why wouldn't managers be
able toarrive at the optimum decision even if they had unlimited ability to evaluate
information?
A. Managers would not have complete information.
B. Managers would not have bounded rationality.
C. Managers would have no decision-making ability.
D. Managers would have varying perspectives.
E. Managers would have too many alternatives.
A human resource management system is a part of the organizational architecture that
managers develop to use resources efficiently and effectively.
A. True
B. False
In performing a SWOT analysis, a firmrealized that its managers were untrained to
handle the requirements of its new division. The firmwould classify this as a(n) _____.
A. strength
B. weakness
C. opportunity
D. threat
E. advantage
Decision making in response to threats occurs when managers search for ways to
improve organizational performance to benefit customers, employees, and other
stakeholder groups.
A. True
B. False
Which of the following is a guideline to promoting individual creativity in
anorganization?
A. Creativity increases when managers pressure employees to deliver creative solutions
quickly.
B. Building a shared vision can curb an individual's sense of creativity.
C. Creativity results when employees have an opportunity to experiment.
D. Employees must be penalized for ideas that seem outlandish.
E. Contests and rewards reduce the importance of coming up with creative ideas.
The subjectivity of financial measures of performance is the reason why managers use
them to measure the efficiency and effectiveness of their organizations.
A. True
B. False
Inputs from an organization's members are sufficient for successful product
development.
A. True
B. False
The gradual improvement and refinement of existing products over time as existing
technologies are perfected is known as _____.
A. quantum process innovation
B. quantum product innovation
C. incremental product innovation
D. incremental process innovation
E. process reengineering
Rites of integration build common norms and values.
A. True
B. False
Which of the following is true of emotions?
A. Emotions have no effect on moods.
B. Emotions persist over long periods of time.
C. Emotions that have been dealt with never linger.
D. Emotions play important roles in ethical decision making.
E. Emotions do not affect judgment.
An accommodative approach acknowledges the need to support social responsibility.
A. True
B. False
A _____ is a plan of action to improve the ability of each of an organization's
departments to perform its task-specific activities in ways that add value to an
organization's goods and services.
A. corporate-level strategy
B. divisional-level strategy
C. functional-level strategy
D. business-level strategy
E. branch-level strategy
Which of the following is true of norms?
A. They are standards for personal excellence set by people with a high need for
achievement.
B. They are formalized codes of conduct that govern the behavior of employees in
corporate organizations.
C. They are ever-changing rules that govern the daily activities of organizations.
D. They are unwritten codes of conduct considered important by most members of a
group.
E. They are laws set down by the government that affect the way nongovernmental
organizations function.
Which of the following is true of clan control?
A. Clan control and organizational culture are independent of each other.
B. The use of clan control has decreased in organizations over the past few years.
C. It standardizes behavior and leads people to behave in predictable ways.
D. It serves a dual function of keeping organization members goal-directed while open
to new opportunities.
E. It cannot be used for many of the most significant organizational activities.
Which of the following is a source of bias that can adversely affect the way managers
make decisions?
A. Reasoned judgments
B. Bounded rationality
C. Economic feasibility
D. Escalating commitment
E. Dialectical inquiry
Which of the following is a guideline for managers to avoid the negative effects of
cognitive biases?
A. Concentrate on planning for the future instead of conducting a retrospective analysis.
B. Reward middle managers irrespective of whether they fail or succeed to implement a
decision.
C. Rank various alternatives even when all relevant information is not available.
D. List the criteria that arebeingused to assess and evaluate alternatives.
E. Persist with economically superior alternatives despite the threat of cannibalization.
Having committed large amounts of manpower and money to his landscaping business,
Tony continues to keep the business running despite incurringheavy losses. What is the
source of Tony's cognitive bias?
A. Escalating commitment
B. Illusion of control
C. Prior hypothesis bias
D. Representativeness bias
E. Dialectical inquiry
