14) From a balanced scorecard perspective, average reduction in setup time and
processing time at bottleneck operations is an example of ________.
A) financial measures
B) customer measures
C) internal-business-process measures
D) learning-and-growth measures
15) Which of the following statements is a disadvantage of balanced scorecards?
A) Balanced scorecards ignore short-run objectives.
B) Balanced scorecards may become unwieldy and difficult to understand.
C) Balanced scorecards use a lot of nonfinancial measures.
D) Balanced scorecards are of little use in influencing managerial behavior.
16) In the computation of the cost per equivalent unit, the weighted-average method of
process costing considers all the costs ________.
A) entering work in process from the units in beginning inventory plus the costs for the
work completed during the current accounting period
B) costs that have entered work in process from the units started or transferred in during
the current accounting period
C) that have entered work in process during the current accounting period from the
units started or transferred in minus the costs associated with ending inventory
D) that have entered work in process during the current accounting period from the
units started or transferred in plus the costs associated with ending inventory