Northouse, Leadership 8e
SAGE Publications, 2019
Test Bank
Chapter 12: Followership
Multiple Choice
1. Studying followership helps to ______ our understanding of leadership.
A. negate
B. complete
C. reverse
D. simplify
2. The study of followership is meant to ______.
A. identify and root out destructive employees in organizations
B. replace the study of leadership in organizational contexts
C. acknowledge the central role followers play in the leadership process
D. galvanize researchers around one universally accepted theory of leadership
3. The impact of followers on organizations ______.
A. has not been studied or scrutinized until recently
B. has been empirically proven to drive organizational outcomes
C. has resulted in many volumes of published literature
D. has historically received more attention than the impact of leaders
4. Author Susan Cain suggests organizations need to downplay the glorification of
______ skills and that the world needs more ______.
A. technical; visionaries
B. social; introverts
C. research; leaders
D. leadership; followers
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5. The definitions of leadership and followership in the textbook have elements in
common. Which of the following is not a common element in the two definitions?
A. process
B. common goal
C. power
D. influence
6. Like the concept of leadership, followership is presumed to have a/an ______
dimension as it relates to responsibility for the group.
A. moral
B. trait
C. individual
D. situational
7. The two types of perspectives that are used when studying followership are ______.
A. in-group and out-group
B. technical and adaptive
C. role-based and relational-based
D. character and conduct
8. Your marketing team decides to include Jared in a current project because he is
known for always challenging the leader’s ideas. This is an example of using which
perspective of followership?
A. transformational
B. role-based
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C. relational-based
D. servant
9. In the relational-based approach to followership ______.
A. followership is explained by roles people tend to play
B. followership is tied to interpersonal behaviors
C. followership is only relevant to in-group members
D. followership is defined through the eyes of the leader
10. Zaleznik’s early typology of followership was designed to ______.
A. help managers identify and punish bad followers
B. provide 10 different ways to describe followers
C. refute the way followers were conceptualized in transformational leadership
D. help followers become leaders themselves
11. In Zaleznik’s typology of followers, follower behaviors can be charted along which
two scales?
A. dominant-submissive and active-passive
B. competent-incompetent and committed-uncommitted
C. task-technical and relationship-adaptive
D. critical-uncritical and supportive-unsupportive
12. Zaleznik assumed that followers behaved in certain ways based on their responses
to inner and sometimes unconscious tensions involving ______.
A. moral development
B. authority
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C. peers
D. personal values
13. A follower typed as compulsive, according to Zaleznik, could be described as
______.
A. having a high need to control and a high level of engagement
B. having a low need to control and a low level of engagement
C. having a high need to control and a low level of engagement
D. having a low need to control and a high level of engagement
14. The most recognized followership typology has been offered by ______.
A. Kelley
B. Kellerman
C. Heifetz
D. Chaleff
15. One of the key differences between Zaleznik’s and Kelley’s approach to followership
is ______.
A. Zaleznik’s typology includes six types of followers while Kelley’s includes four types
B. Zaleznik wanted to explain the dynamics of conflicts while Kelley was highlighting
followers’ importance
C. Zaleznik’s typology included and active/passive dimension while Kelley’s did not
D. Zeleznik’s typology discredited Kelley’s prior work
16. Rafi is on a website development team. She is the teammate who helps to maintain
the status quo but will support an idea once she sees that others are supporting it.
According to Kelley’s followership typology, Rafi is a follower best described as ______.
A. conformist
B. passive
C. exemplary
D. pragmatic
17. Joshua is a member of a local nonprofit organization that works to beautify the
community. He often has excuses for not coming to events and when he does come, he
keeps to himself and complains to others around him about how he has a better way of
doing things. According to Kelley’s followership typology, Joshua can best be described
as ______.
A. alienated
B. exemplary
C. pragmatic
D. conformist
18. Lulu has recently been hired to lead the communications division of a regional bank.
She calls a meeting of her management team and tells them about her leadership style.
She describes how much she really values relationships and co-workers who are highly
engaged, who bring a positive attitude, and who are not afraid to offer her new ideas
and constructive criticisms. Using Kelley’s typology, Lulu is asking her managers to be
______.
A. diehard followers
B. impulsive followers
C. exemplary followers
D. alienated followers
19. Chaleff studied the role of followers because he was impacted as a young person
when ______.
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A. he took on the role of leader to his younger sisters when his parents died
B. his father was seriously injured in a workplace riot
C. he was routinely bullied at school and left out of peer groups
D. he learned about Hitler and the horrors of the World War II holocaust
20. Chaleff argues that followers ______.
A. serve leaders
B. become leaders
C. serve a common purpose along with leaders
D. have a duty to follow the leader
21. According to Chaleff, followers need to have the ______ to support and to challenge
the leader.
A. skills
B. intelligence
C. critical mass
D. courage
22. The approach to followership offered by Chaleff ______.
A. is prescriptive
B. is amoral
C. is limited
D. provides no typology
23. Your co-worker, Michael, does just the minimal amount of work to keep his job. He
neither supports nor challenges the boss. Chaleff would describe Michael’s followership
style as ______.
A. resource
B. individualist
C. implementer
D. partner
24. Chaleff’s follower style called “partner” is most similar to ______.
A. Uhl-Bien’s powerful follower
B. Kellerman’s participant follower
C. Zaleznik’s compulsive follower
D. Kelley’s exemplary follower
25. Sarah has a very visible job in her company. She supports her CEO, and wherever
she goes she speaks highly of her boss, even when her boss has made bad decisions
that have negatively impacted others. In Chaleff’s model, Sarah would best be
described as what type of follower?
A. partner
B. resource
C. implementer
D. individualist
26. In Chaleff’s model of followership, an individualist exhibits ______.
A. high challenge and low support for the leader
B. low challenge and low support for the leader
C. uncritical thinking and low engagement
D. high dominance and high activity
27. Chaleff advocates that followers ought to do all of the following except ______.
A. champion the need for change when necessary
B. support the leader and the organization
C. assume the responsibility for the common purpose
D. protect the leader under all circumstances
28. Kellerman’s typology identifies ______ levels of follower behaviors.
A. three
B. four
C. five
D. six
29. This scholar used her experience as a political scientist to inform her thinking about
the importance of followers.
A. Kelley
B. Kellerman
C. Uhl-Bein
D. Lipman-Bluman
30. The main distinction between Kellerman’s typology of followers and those of
Zaleznik, Chaleff, and Kelley is ______.
A. Kellerman does not take engagement level into consideration while the other
scholars do
B. Kellerman surveyed thousands of business executives to arrive at her empirical
model
C. Kellerman views followers along a single continuum while other scholars use two
dimensions
D. Kellerman’s typology includes more types of followers than the models of all others
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31. Monique is an immigrant to the United States who became a citizen two years ago.
She does not participate in elections or keep track of current events. Kellerman would
classify Monique as what type of follower?
A. diehard
B. pragmatist
C. bystander
D. isolate
32. These types of followers, according to Kellerman, demonstrate a medium level of
engagement in the group’s goal and may support or oppose the leader.
A. participants
B. diehards
C. aliens
D. individualists
33. Cameron is on a five-person team at work tasked with creating a branding strategy
for the company’s newest product. He attends the team meetings and knows all about
the features of the new product, but when it comes time for the team to make a decision
Cameron claims he does not have an opinion. According to Kellerman’s typology,
Cameron is what type of follower?
A. participant
B. bystander
C. conformist
D. diehard
34. President Obama brought on Rahm Emanuel as his chief of staff due to his
aggressive style and ability to be an agent of change. Emanuel supported Obama and
his policies and oftentimes acted on his own accord to shake things up. During this time,
Emanuel would best be classified under Kellerman’s typology as what kind of follower?
A. resource
B. participant
C. isolate
D. activist
35. Juanita is deeply committed to the conservation of natural resources. She currently
works for a national organization whose executive director is recommending to its
50,000 members that they bargain with lawmakers by agreeing to allow development on
a very small protected forest area in Vermont in order to save their political resources to
fight harder for the protection of a major national park in Colorado. Juanita disagrees
with her executive director’s strategy and rallies a few of the extreme members to camp
out in the Vermont forest for days on end as a show of protest. Juanita is what
Kellerman would call a ______ follower.
A. bystander
B. participant
C. diehard
D. activist
36. The typologies in the textbook that describe followers can best be thought of as
______.
A. a starting point for further research and theory building
B. a unified, comprehensive theory of followership
C. direct rebuttals to the major leadership theories
D. underscoring the importance of leaders in the leadership process
37. There are commonalities among the major followership typologies such that all of
the following are general follower “types” except ______.
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A. leader-follower
B. submissive-compliant
C. independent-assertive
D. active-engaged
38. Uhl-Bein and her colleagues were the first to propose ______.
A. a structured typology of followership
B. a formal theory of followership
C. a more modern leadership theory
D. a role-based perspective on followership
39. A recent conceptualization of followership proposed by Uhl-Bein and colleagues
suggests that followership is a process that includes how followers and leaders interact
to ______ leadership and its outcomes
A. accomplish
B. study
C. explain
D. construct
40. Which of the following is not one of the four constructs proposed in Uhl-Bein’s
theory of followership?
A. followership characteristics
B. leader characteristics
C. environmental context
D. followership outcomes
41. Which of the following leader characteristics is a variable in Uhl–Bein’s theoretical
model of followership?
A. leader power
B. intelligence
C. charisma
D. leader ethics
42. A theory of followership discussed in the textbook explicitly includes which of the
following elements in the model?
A. situations, tasks, and relationships
B. characteristics, behaviors, and outcomes
C. skills, culture, and ethics
D. context, interactions, and support
43. Reversing the lens means ______.
A. studying followership by considering how followers impact leaders and organizations
B. putting leaders in followership roles for a period of time to get perspective
C. taking a sharper focus on how leaders impact the entirety of the organization
D. removing leaders completely from the followership equation
44. When one individual’s following behaviors interact with another individual’s leading
behaviors to manifest leadership and its resulting outcomes, this approach is known as
the ______.
A. outcome driven approach
B. followers first process
C. leadership co-created process
D. role-based followership approach
45. The followership approach that suggests leadership results from an interaction of
leading and following is reminiscent of which major leadership approach?
A. trait approach
B. leader–member exchange
C. authentic leadership
D. behavioral approach
46. Which of the following is the best synopsis of the leadership co-created process
model?
A. leaders co-opt the work of followers and highlight it for themselves
B. situations create the opportunities for leaders to emerge and then followers come
along
C. leader characteristics attract certain follower motivations which produce results
D. following and leading behaviors interact to create leadership which produces
outcomes
47. Carsten and colleagues offer several practical perspectives on followership intended
to ______.
A. solve increasing numbers of subordinate conflicts in political organizations
B. advance a complex predictive model of followership with statistical power
C. help people in organizations understand the positive aspects of being a follower
D. teach followers how to capture leadership positions
48. An awards committee contacted Robin, the head coach of a collegiate sports team,
to let her know she had been selected for a top honor due to the winning record her
team posted this season. Robin told the committee she was uncomfortable accepting
the award and instead asked if her whole team could be awarded the honor instead.
Robin deeply understands which of Carsten and colleagues’ perspectives on followers?
A. followers get the job done
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B. followers challenge leaders
C. followers support the leader
D. followers expose the truth
49. According to Carsten and colleagues, proactive followers ______.
A. are high in the conscientiousness trait
B. place leader goals ahead of company mission
C. support the leader under all circumstances
D. put the organization’s goals ahead of the leader’s goals
50. Before Damon became a high school science teacher this year, he operated a large
landscaping company. The school board was about to spend several thousand dollars
for a new type of grass to be planted in an athletic field. Damon approached the
chairperson of the school board and told her about the limitations of the recommended
grass type and explained how the investment would be unwise. Damon was embodying
which of Carsten and colleagues’ perspective on followers?
A. followers get the job done
B. followers support the leader
C. followers challenge leaders
D. followers learn from leaders
51. You are in a staff meeting when your boss mentions an idea he’s been thinking
about for a while. You love his idea and feel it would benefit the organization. So you
are the first staff member speak up and agree with the boss’s strategy. You are
demonstrating which of Carsten and colleagues’ perspective on followers?
A. followers get the job done
B. followers support the leader
C. followers challenge leaders
D. followers band together