maintaining qualification standards and gaining the benefits of diverse organizational
membership at all levels of the organization. Disadvantages may include difficult
implementation due to a limited availability of qualified people from historically
underrepresented groups.
Quotas—Using a results-oriented focus like affirmative action, quotas aim to require a certain
number or percentage of minorities and women to be admitted, hired, or promoted within an
organization. A benefit of this method is women and/or minorities would be guaranteed to
comprise a certain percentage of the organization. A disadvantage is that they may not be
qualified and minority or female organizational members overall may be stigmatized as
having only received a position because of belonging to a disadvantaged group.
Goals—Similar to quotas, but represents only an organization’s stated intention of achieving a
certain percentage of women and/or minorities. Goals have the same advantages and disadvantages
of quotas, with one additional disadvantage in that goals are not mandated. Therefore, failure to
achieve a goal may have no consequences.
Diversity training—aims to increase awareness of and respect for difference. These
programs have an underlying assumption that organizational members are unaware of
subtle biases and introduce them to new ways of behaving and interpreting others. An
advantage of the program is that participants may learn to avoid unconscious
discrimination. A disadvantage is that participants must be motivated to learn and make
changes for the program to be effective.
REF: pp. 206–215
31.
Your textbook discusses the effect of outdated norms for career paths on women in the
workplace. Describe what those norms are and how they impact women’s careers. If you were to
advocate for a change to these paths, what would that change be? Is that change realistic? Why
or why not?