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28. Which of the following is true of media richness?
a. Written communication has the richest media channel.
b. The less information offered via a given channel, the leaner it is.
c. The richness of the channel depends on the number of people involved in a conversation.
d. The leaner the channel, the greater the chances are for understanding.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Explain the communication process.
QUESTION TYPE: Multiple Choice
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29. _____ is any stimulus that interferes with the process of achieving shared meaning.
a. Noise
b. Feedback
c. Control
d. Synchronicity
POINTS: 1
DIFFICULTY: Easy
DATE CREATED: 10/9/2017 2:35 PM
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30. During class, Adam could not concentrate on the lecture because he was thinking of a movie that he watched the
previous night. In this scenario, Adam is distracted from the lecture due to _____.
a. physiological noise
b. semantic noise
c. psychological noise
d. physical noise
POINTS: 1
Channels
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DATE MODIFIED: 10/9/2017 2:35 PM
31. Which of the following is a characteristic of communication?
a. Communication can happen without a purpose.
b. Communication ends when a person interprets your message.
c. Once an exchange takes place, it is not reversible.
d. Messages are interpreted in the same way across all settings.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Identify the characteristics of communication.
Purpose of communication
DATE MODIFIED: 10/9/2017 2:35 PM
32. Communication being indexical means that:
a. it is measured by taking information at face value.
b. symmetrical feedback signals disagreement about who is in control.
c. it is based on the level of trust, control, and intimacy in a relationship.
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d. complementary feedback signals agreement about who is in control.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Identify the characteristics of communication.
TOPICS: Continuous communication
Purpose of communication
DATE MODIFIED: 10/9/2017 2:35 PM
33. In a movie screening, the audience shrieked out of fear during a scene. This is an example of _____.
a. a constructed message
b. synchronicity
c. a spontaneous expression
d. immediacy
POINTS: 1
DIFFICULTY: Challenging
REFERENCES: Identify the characteristics of communication.
Continuous communication
DATE MODIFIED: 10/9/2017 2:35 PM
34. While playing, Marcie exclaimed, “Ouch!” as she slipped in the mud and fell down. Marvin immediately asked, “Are
you alright?” When she said, “No!” Marvin carefully said, “All right,” “This is a new situation. Why don’t we go find a
hose and try to clean you off?” In this scenario, Marvin’s message is an example of _____.
a. a spontaneous expression
b. synchronicity
c. a constructed message
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39. People who experience situational communication apprehension:
a. feel anxious in most speaking situations.
b. experience anxiety only when receiving immediate feedback on their communication.
c. experience a short-lived anxiety that occurs during specific encounters.
POINTS: 1
DIFFICULTY: Moderate
Social ease in communicating
40. According to Samovar, Porter, and McDaniel, the cultural context includes, orientations
Correct
gender norms
Incorrect
academic average
Incorrect
public intimacy
Incorrect
of a specific culture.
a. orientations
b. gender norms
c. academic average
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Incorrect
Academic
Incorrect
Monetary
Incorrect
concerns permeate all of communication.
a. Cultural
b. Mental
c. Academic
d. Monetary
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Identify the characteristics of communication.
Learned communication
45. According to interpersonal communication scholars, Spitzberg and Cupach, bright side messages
Correct
dark side messages
Incorrect
easy dark side messages
Incorrect
grey side messages
Incorrect
refers to messages that are ethical and appropriate.
a. bright side messages
b. dark side messages
c. easy dark side messages
d. grey side messages
POINTS: 1
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50. Explain how social ease is important to being a competent communicator.
ANSWER: Answers will vary. Communication competence is the impression that communicative behavior is both
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Develop a personal communication improvement plan.
QUESTION TYPE: Essay
Social ease in communicating
DATE CREATED: 10/9/2017 2:35 PM
DATE MODIFIED: 10/9/2017 2:35 PM