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01. Communication Perspectives
Copyright Cengage Learning. Powered by Cognero.
Page 1
1. Trying to decide for oneself on what food to eat is an example of intrapersonal communication.
a. True
b. False
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Describe the nature of communication.
QUESTION TYPE: True / False
Communication types
2. Interpersonal communication usually occurs through mass media.
a. True
b. False
POINTS: 1
DIFFICULTY: Moderate
Mass communications
KEYWORDS: Understand
DATE CREATED: 10/9/2017 2:35 PM
3. Synchronicity is the extent to which a channel allows for immediate feedback.
a. True
b. False
POINTS: 1
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01. Communication Perspectives
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Page 2
DIFFICULTY: Easy
REFERENCES: Explain the communication process.
Messages
KEYWORDS: Remember
4. The main role of feedback is to avoid noise.
a. True
b. False
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Explain the communication process.
Messages
KEYWORDS: Understand
5. Symmetrical feedback signals agreement about who is in control.
a. True
b. False
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Identify the characteristics of communication.
Theories of communication
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01. Communication Perspectives
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DATE MODIFIED: 10/9/2017 2:35 PM
6. What is considered competent communication in one culture may not be true of another culture.
a. True
b. False
POINTS: 1
DIFFICULTY: Moderate
TOPICS: Cultural and gender influences
Purpose of communication
KEYWORDS: Understand
7. People who experience traitlike communication apprehension feel anxious about speaking only with a certain person or
group of people.
a. True
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Develop a personal communication improvement plan.
QUESTION TYPE: True / False
Communication skills
8. The process of putting our thoughts and feelings into words and nonverbal behaviors is called _____.
a. encoding
b. decoding
c. sending
d. scrambling
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01. Communication Perspectives
Name:
Class:
Date:
01. Communication Perspectives
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Page 5
Foundations of communication
11. Which of the following is true of scripts?
a. They are only developed in childhood.
b. They help in better communication when present in large numbers.
c. They can be developed only through personal experiences rather than observations.
d. They can be used only in interpersonal communication.
Nature of Communication
POINTS: 1
DIFFICULTY: Moderate
12. In the context of communication contexts, the _____ includes the environmental conditions surrounding a
communication encounter.
a. cultural context
b. physical context
c. psychological context
POINTS: 1
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01. Communication Perspectives
Name:
Class:
Date:
01. Communication Perspectives
Copyright Cengage Learning. Powered by Cognero.
Page 7
15. Marsha and Rachel went shopping for clothes. Marsha bought a new pair of jeans. The following day, Marsha, Rachel,
and Markus met for coffee. Upon seeing Marsha in her new jeans, Rachel exclaimed, "Oh! You wore the new ones."
Marsha nodded and smiled, but Markus had no idea what they were talking about. In this scenario, Markus did not
understand the meaning of "the new ones", because he did not know the _____ of their communication.
a. physical context
b. social context
c. historical context
d. psychological context
Communication types
16. Which of the following statements is true of intrapersonal communication?
a. It plays a role in shaping our self-perceptions.
b. It is usually verbalized as monologues.
c. It rarely occurs subconsciously.
d. It occurs when you engage in a conversation with a friend.
POINTS: 1
DIFFICULTY: Moderate
Communication settings
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01. Communication Perspectives
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Page 8
17. _____ is the fear associated with communicating with others.
a. Psychological noise
b. Communication context
c. Communication apprehension
d. Interaction coordination
POINTS: 1
DIFFICULTY: Easy
Learned communication
18. _____ is characterized by informal interaction between two people who have an identifiable relationship with each
other.
a. Intrapersonal communication
b. Mass communication
c. Interpersonal communication
d. Public communication
POINTS: 1
DIFFICULTY: Easy
Communication settings
19. Which of the following is a difference between interpersonal and intrapersonal communication?
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01. Communication Perspectives
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a. Interpersonal communication occurs nonverbally, whereas intrapersonal communication does not occur
nonverbally.
b. Interpersonal communication is delivered through mass media, whereas intrapersonal communication occurs
within a group.
c. Interpersonal communication occurs between two people, whereas intrapersonal communication takes place only
in our minds.
d. Interpersonal communication occurs between two people with a high level of intimacy, whereas intrapersonal
communication can occur between any two people regardless of intimacy.
POINTS: 1
Intrapersonal communication
DATE CREATED: 10/9/2017 2:35 PM
DATE MODIFIED: 10/9/2017 2:35 PM
20. _____ typically involves three to 20 people who come together to communicate with one another.
a. Interpersonal communication
b. Intrapersonal communication
c. Mass communication
d. Small-group communication
POINTS: 1
DIFFICULTY: Easy
Communication settings
DATE MODIFIED: 10/9/2017 2:35 PM
21. Sara’s family, which is comprised of her father, mother, and two brothers, meet every weekend for dinner. When they
meet, they talk about each other and what happened during the week. In this case, Sara’s family is involved in _____.
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01. Communication Perspectives
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a. intrapersonal communication
b. mass communication
c. interpersonal communication
d. small-group communication
POINTS: 1
LEARNING OBJECTIVES: COMM.VERD.18.01.01
ACCREDITING STANDARDS: 22785893 - Reflective Thinking
Communication settings
DATE MODIFIED: 10/9/2017 2:35 PM
22. In the context of communication settings, _____ is delivered to audiences of more than 20 people.
a. intrapersonal communication
b. public communication
c. interpersonal communication
d. small-group communication
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Describe the nature of communication.
TOPICS: Group communication
Communication settings
23. Unlike intrapersonal communication, mass communication:
a. occurs in our minds.
b. involves communicating with three to 20 people in order to solve a problem.
c. is delivered to large segments of the population at the same time.
d. occur only in face-to-face settings.
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01. Communication Perspectives
Name:
Class:
Date:
01. Communication Perspectives
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Page 12
REFERENCES: Describe the nature of communication.
QUESTION TYPE: Multiple Choice
Group communication
DATE CREATED: 10/9/2017 2:35 PM
DATE MODIFIED: 10/9/2017 2:35 PM
26. _____ are textual images that symbolize the sender’s mood or facial expressions.
a. Acronyms
b. Emoticons
c. Doodles
d. Designs
POINTS: 1
DATE CREATED: 10/9/2017 2:35 PM
DATE MODIFIED: 10/9/2017 2:35 PM
27. A technologically mediated communication channel:
a. lacks nonverbal and visual images.
b. uses movements and gestures.
c. uses acronyms that stand for common phrases.
d. has the highest media richness and synchronicity.
POINTS: 1
