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Page 1
1.
___________ is the ability to direct or influence others' behaviors and thoughts toward a
productive end.
A)
Control
B)
Power
C)
Leadership
D)
Communication
2.
Positions like "manager," "professor," and "president" convey which kind of power?
A)
legitimate power
B)
reward power
C)
expert power
D)
referent power
3.
Jen had a tough time getting her sorority sisters to commit to helping her clean up after
the homecoming party until she offered to order pizza and treat everyone who helped
out to a movie night. What type of power did Jen exercise over the group?
A)
legitimate power
B)
reward power
C)
expert power
D)
referent power
4.
Power that stems from a leader's ability to threaten or harm others is referred to as
________
A)
legitimate power.
B)
reward power.
C)
coercive power.
D)
referent power.
5.
Leaders who are respected or admired by their followers are said to have __________
A)
legitimate power.
B)
reward power.
C)
expert power.
D)
referent power.
6.
A leader who controls the group's communication by conveying specific instructions to
the members uses which type of leadership style?
A)
participative
B)
supportive
C)
directive
D)
achievement-oriented
Page 2
7.
Gail could see that the members of her work team were tired and losing their focus on
the task. She took a moment to gather them together and said, "I've been watching the
clock, too. I know it's late, and I know we've all put in more hours than anyone could
have expected today, and I want you to know how much I appreciate your dedication.
Nobody else could do what you all have done today, and I hope you'll power through
this last little bit to help us meet this deadline." What leadership style is Gail using?
A)
participative
B)
supportive
C)
directive
D)
achievement-oriented
8.
Al's speech coach sat him and the rest of his teammates down at the beginning of the
season and said, "We have everything it takes to be the best team in the region this year,
and I need every one of you to do your best in every round of competition so we can
fulfill that expectation." The coach appears to be using which leadership style?
A)
participative
B)
supportive
C)
directive
D)
achievement-oriented
9.
When Tina stepped up to serve as the organizer for the sustainability committee's
organizational meetings, she decided to get the group organized by having anyone who
was interested join her for an open forum where they could help define the group's
mission, identify problems, and brainstorm some actions they could take to help their
campus go green. What leadership style was Tina using?
A)
participative
B)
supportive
C)
directive
D)
achievement-oriented
10.
In what type of unethical behavior does a leader use harsh criticism, name-calling,
gossip, slander, personal attacks, or threats to safety or job security in order to get
members to follow him or her?
A)
harassment
B)
coercion
C)
bullying
D)
dictating
Page 3
11.
____________ is the extent to which less powerful members of a group accept that
power is distributed unequally.
A)
Motivation
B)
Power distance
C)
Consensus
D)
Leadership distribution
12.
Groups can generate solutions to problems by engaging in ______________, in which
members come up with as many ideas as possible without judging the merits of those
ideas initially.
A)
brainstorming
B)
groupthink
C)
consensus
D)
grouphate
13.
______________ is a problem in which group members strive to maintain cohesiveness
and minimize conflict by refusing to critically examine ideas, analyze proposals, or test
solutions.
A)
Consensus
B)
Groupthink
C)
Brainstorming
D)
Grouphate
14.
The first step in the problem-solving process is ___________
A)
brainstorming.
B)
identifying the problem.
C)
generating solutions.
D)
evaluating the solutions.
15.
In which stage of the problem-solving process do members of a group employ
brainstorming techniques?
A)
Identifying the problem
B)
Analyzing the problem
C)
Generating solutions
D)
Evaluating and choosing solutions
Page 4
16.
Ashley noticed that the group was coming to the end of their meeting and wanted to see
how close the group was to making a decision. So, she took an informal vote—a tactic
we call a(n) __________
A)
Australian ballot.
B)
consensus checker.
C)
caucus vote.
D)
nonbinding straw poll.
17.
Legitimate power comes from the information or knowledge that a leader possesses.
A)
True
B)
False
18.
Group leaders should avoid using referent power because it is usually considered
coercive.
A)
True
B)
False
19.
A leader can gain influence over a group using more than one source of power.
A)
True
B)
False
20.
Groups with more than one leader (co-chairs, for example) are less effective than groups
with a single leader.
A)
True
B)
False
21.
The use of shared leadership can help group members feel more satisfied with the group
process.
A)
True
B)
False
22.
Coach Jackson's team is young and inexperienced, so he leads them by calling all of the
plays and telling each player what he is expected to do and when. We would say that his
leadership style is participative.
A)
True
B)
False
Page 5
23.
Achievement-oriented leadership works best when group members see themselves as
competent and are motivated to excel.
A)
True
B)
False
24.
Leaders who are perceived as knowledgeable, experienced, and respectable can be
effective even if their followers do not like them.
A)
True
B)
False
25.
Excluding members of a group from the group's meetings is a form of bullying.
A)
True
B)
False
26.
Research indicates that men and women lead in similar ways.
A)
True
B)
False
27.
In a low-power distance culture, people tend to defer decision-making to those with
higher status or authority.
A)
True
B)
False
28.
Many groups find it difficult to accomplish their goals because they do not spend
enough time identifying the problem they want to resolve.
A)
True
B)
False
29.
After choosing and implementing a solution, a group should identify criteria for a good
solution in order to assess the results.
A)
True
B)
False
30.
A leader should determine, before calling a meeting, what he or she hopes to
accomplish, and whether the meeting is necessary to accomplish the goal.
A)
True
B)
False
Page 6
31.
Agendas are crucial to the success of large meetings but are more constraining than they
are helpful in small meetings.
A)
True
B)
False
32.
Leaders should avoid distributing an agenda until after a meeting has begun.
A)
True
B)
False
33.
Group leaders should avoid setting time limits on any components of the discussion
because it leads to poor decision-making.
A)
True
B)
False
34.
Productive conflict can benefit a group because those who have engaged in the conflict
feel a sense of ownership in the decisions that are arrived at through the conflict.
A)
True
B)
False
35.
Even though making decisions by consensus takes more time than deciding by majority,
consensus should be used whenever possible.
A)
True
B)
False
36.
Although virtual meetings work well initially, they must move on to face-to-face
interaction once the group is established.
A)
True
B)
False
37.
Virtual meetings are less effective for brainstorming purposes than face-to-face
meetings are.
A)
True
B)
False
Page 7
Answer Key
1.
C
2.
A
3.
B
4.
A
5.
D
6.
C
7.
B
8.
D
9.
A
10.
C
11.
B
12.
A
13.
B
14.
B
15.
C
16.
D
17.
B
18.
B
19.
A
20.
B
21.
A
22.
B
23.
A
24.
A
25.
A
26.
A
27.
B
28.
A
29.
B
30.
A
31.
B
32.
B
33.
B
34.
A
35.
A
36.
B
37.
B
