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Page 1
1.
"A collection of more than two people who share some kind of relationship with one
another, who communicate in an interdependent fashion, and who collaborate toward
some shared purpose" defines which of the following terms?
A)
family
B)
dyad
C)
group
D)
team
2.
Which of the following is not a characteristic of a group?
A)
Shared identity
B)
A designated leader
C)
Common goals
D)
Interdependent relationships between members
3.
Which of the following would not be considered a group?
A)
The employees at a fast-food restaurant
B)
The faculty members of the English Department at your college
C)
The people who shop at a mall
D)
The organizers of the Chicago Marathon
4.
Your family would be considered what kind of group?
A)
Primary
B)
Secondary
C)
Support
D)
Social
5.
A campus-wide committee is established to tackle the issue of diversity. Its mission is to
create a more comfortable campus climate; recruit more diverse students, faculty, and
administrators; and improve retention among minority groups. What type of group is
this?
A)
Support
B)
Social
C)
Focus
D)
Problem-solving
Page 2
6.
A group that works together to carry out a project or specific endeavor, or to compete
against other groups, is referred to as a
A)
problem-solving group.
B)
primary group.
C)
team.
D)
focus group.
7.
During which stage of a group's development do the members try to negotiate who will
be in charge and what the group's goals will be?
A)
Forming
B)
Storming
C)
Norming
D)
Performing
8.
"Recurring patterns of behavior or thinking that come to be accepted in a group as the
'usual' way of doing things" is a definition associated with which one of the following
terms?
A)
Cliques
B)
Rules
C)
Norms
D)
Loafing
9.
During the group's third meeting, George noticed a pattern emerging—every time the
group members were close to making a decision, someone would ask him if he agreed.
As the meeting came to a close, some members asked him what time the next meeting
would be held and if there was anything in particular they should bring to the next
meeting. George wondered if the group had begun to recognize him as their leader.
Based on this information, in which stage of development does George's group appear
to be?
A)
Forming
B)
Storming
C)
Norming
D)
Performing
10.
Which of the following statements is not true of groups as their size grows?
A)
The group becomes less effective at accomplishing its goals.
B)
The interaction between members becomes more formal.
C)
The interaction between members of the group consumes more time.
D)
The communication between the members of the group becomes less intimate.
Page 3
11.
A small subgroup of individuals who have bonded together within a group is called a
A)
co-culture.
B)
clique.
C)
countercoalition.
D)
counterculture.
12.
Danni and Michelle were the co-captains of their high school's small environmental
action club, and now that they are at college, they have joined a large club with a similar
mission. However, Danni has noticed that Michelle's behavior changed once they joined
up with a larger group of students. Once a passionate and tireless worker, Michelle now
seems content to sit back and let others do the work. Which of the following terms
seems to describe the change in Michelle's behavior?
A)
Deferred action
B)
Social loafing
C)
Networking
D)
Diffused responsibility
13.
A network in which communication passes from one person to another in a sequential
pattern rather than being shared among members is referred to as a(n)
A)
all-channel network.
B)
wheel network.
C)
tree network.
D)
chain network.
14.
Roles that are concerned specifically with the activities that need to be carried out for
the group to accomplish its goals are referred to as
A)
social roles.
B)
antigroup roles.
C)
task roles.
D)
objective roles.
15.
A person in a group who helps keep the conversation on track is referred to as a(n)
A)
elaborator.
B)
administrator.
C)
task master.
D)
initiator.
Page 4
16.
A gatekeeper is a group member who
A)
seeks to smooth over tension in the group by settling differences among members.
B)
works to ensure that each member of the group contributes to conversations.
C)
expresses group feelings, moods, or relationships.
D)
makes sure that no single member of the group dominates the conversation.
17.
During committee meetings, Michael repeatedly makes comments to the effect, "I've
been on this committee for years and I've organized a number of professional
development workshops that went great, so trust me on this one—what our
administration is really looking for is. ..." What antigroup role does Michael appear to
be exemplifying?
A)
Blocker
B)
Avoider
C)
Distractor
D)
Recognition seeker
18.
Brad recently relocated from his company's main offices in Detroit to be a regional
manager in Minneapolis. Although the new job is a step up for him professionally, he
tells his assistant, "There just isn't the same enthusiasm here. Back in Detroit, everybody
was excited about the work we were doing, and nobody quit in the whole time I was
there—it was just a really close group." Brad's comments seem to reveal that his former
group at the corporate headquarters had a higher level of ______ than the group in
Minneapolis.
A)
cohesion
B)
intimacy
C)
warmth
D)
goal orientation
19.
_________ refers to the use of communication messages that demonstrate confidence,
dominance, and forcefulness to achieve personal goals.
A)
Aggression
B)
Argumentativeness
C)
Assertiveness
D)
Hostility
20.
Groups can include as few as two members.
A)
True
B)
False
Page 5
21.
Your family would be considered a group.
A)
True
B)
False
22.
A focus group is a group of people who have been brought together to focus on solving
a particular personal problem.
A)
True
B)
False
23.
Social groups are not considered true groups because they do not have a clear-cut
common goal or purpose.
A)
True
B)
False
24.
Self-directed work teams are common in many organizations.
A)
True
B)
False
25.
Groups typically develop along a predictable path from forming to adjourning.
A)
True
B)
False
26.
It is during the forming stage that recurring patterns of behavior come to be expected
within a group.
A)
True
B)
False
27.
It is possible for a group to continue on without ever adjourning or disbanding.
A)
True
B)
False
28.
A group that experiences a period of inertia, followed by a burst of activity, is
progressing in a punctuated equilibrium process.
A)
True
B)
False
Page 6
29.
Communication tends to be less formal in larger groups.
A)
True
B)
False
30.
Adding even one person to a group can make the relationships between the group
members more complex.
A)
True
B)
False
31.
Group members may feel less commitment to participate in a larger group in part
because there are limited opportunities to contribute and the communication becomes
less intimate.
A)
True
B)
False
32.
The development of coalitions within a group helps to facilitate communication.
A)
True
B)
False
33.
The people in a group whose job it is to break up cliques (or coalitions) are called
counter-coalitions.
A)
True
B)
False
34.
Chain networks often lead to miscommunication when the information is shared through
the oral channel.
A)
True
B)
False
35.
In Josie's family, her mom has the greatest amount of centrality. She is the one everyone
shares information with, and she then makes sure everyone else who needs that
information gets it. We would describe Josie's family as having an all-channel network.
A)
True
B)
False
Page 7
36.
Information seekers create problems for a group because they bog down the group's
progress toward accomplishing its goals.
A)
True
B)
False
37.
A gatekeeper can help build cohesion in a group and minimize social loafing by
ensuring that all members of the group have an opportunity to contribute.
A)
True
B)
False
38.
Too much cohesion can cause a group to be unproductive.
A)
True
B)
False
39.
Excessive cohesion can contribute to groupthink, which is generally positive.
A)
True
B)
False
40.
Groups are usually less effective when the members take part in establishing the group's
goals.
A)
True
B)
False
41.
Groups are more productive when they keep their meetings on task.
A)
True
B)
False
42.
People from individualist cultures behave differently in groups than people from
collectivist cultures behave.
A)
True
B)
False
Page 8
Answer Key
1.
C
2.
B
3.
C
4.
A
5.
D
6.
C
7.
A
8.
C
9.
C
10.
A
11.
B
12.
B
13.
D
14.
C
15.
B
16.
B
17.
D
18.
A
19.
C
20.
B
21.
A
22.
B
23.
B
24.
A
25.
A
26.
B
27.
A
28.
A
29.
B
30.
A
31.
A
32.
B
33.
B
34.
A
35.
B
36.
B
37.
A
38.
A
39.
B
40.
B
41.
A
42.
A
