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Page 1
1.
Which of the following is not an accurate statement about interviews?
A)
They are goal-driven.
B)
They are dyadic.
C)
They are unstructured.
D)
They are transactional.
2.
When a television journalist sits down to interview a leading political figure, what type
of interview is being conducted?
A)
appraisal interview
B)
problem-solving interview
C)
information-gathering interview
D)
service-oriented interview
3.
Let's say you have hired an employment consultant to help you identify good potential
career opportunities as well as how to market yourself to get a great position after you
graduate. During your first meeting with the consultant, she asks you questions about
your goals, priorities, interests, and preferences so that she can begin her market
research. What type of interview has taken place?
A)
appraisal interview
B)
problem-solving interview
C)
information-gathering interview
D)
service-oriented interview
4.
"Tell me a little about how your education has prepared you for this position" is an
example of what kind of interview question?
A)
open
B)
closed
C)
bipolar
D)
loaded
5.
"What was your major in college?" What type of interview question is illustrated by this
example?
A)
open
B)
closed
C)
bipolar
D)
loaded
Page 2
6.
Questions that seek clarification or elaboration of responses to previously asked
questions are referred to as ____________
A)
leading questions.
B)
primary questions.
C)
secondary questions.
D)
directed questions.
7.
A question that provides the interviewee with no hint concerning the expected response
is called a ___________
A)
directed question.
B)
leading question.
C)
loaded question.
D)
neutral question.
8.
When an interviewer begins with closed questions and then moves on to broad,
open-ended questions, he or she is using which organizational format?
A)
funnel sequence
B)
inverted funnel sequence
C)
tunnel sequence
D)
standard format
9.
During Dana's job interview, the interviewer first asked Dana several open questions to
get a sense of her skills and background but then proceeded to closed questions to
determine which software Dana had used and to determine whether she had specific
training relevant to the job. What format did Dana's interviewer use?
A)
funnel sequence
B)
inverted funnel sequence
C)
tunnel sequence
D)
standard format
10.
A printed summary of your education, work experiences, and accomplishments is
referred to as a ___________
A)
cover letter.
B)
résumé.
C)
portfolio.
D)
transcript.
Page 3
11.
Employment interviewers will usually ask questions to explore all of the following areas
of information, except for __________
A)
ability.
B)
age.
C)
character.
D)
personality.
12.
We say that interviews are dyadic because they involve a maximum of two individuals.
A)
True
B)
False
13.
The goal of an information-gathering interview is to gather the information needed to
resolve a problem, tension, or conflict.
A)
True
B)
False
14.
Your year-end performance appraisal at your job would be considered a form of
interview.
A)
True
B)
False
15.
A job interview is a form of persuasive interview.
A)
True
B)
False
16.
A common goal in the opening of an interview is to build a friendly rapport between the
participants so that there is a feeling of mutual trust.
A)
True
B)
False
17.
Effective interviewers keep their motivation for the interview a mystery until after they
have finished asking questions. This way, they are able to get more honest responses.
A)
True
B)
False
Page 4
18.
"What college did you attend?" This question is an example of an open interview
question.
A)
True
B)
False
19.
"Would you be willing to work every other weekend?" This question is an example of a
bipolar interview question.
A)
True
B)
False
20.
Competent interviewers should strive to ask directed questions so that there is no
ambiguity about what answer they are looking for.
A)
True
B)
False
21.
The inverted funnel sequence starts with narrow, specific questions, and then moves to
more open-ended, broad questions.
A)
True
B)
False
22.
The tunnel sequence begins with broad, open-ended questions and then moves to
narrower, specific questions.
A)
True
B)
False
23.
During the closing of an interview, it is important for the interviewer to explain to the
interviewee what will happen next.
A)
True
B)
False
24.
The interviewer is responsible for helping the interviewee feel comfortable.
A)
True
B)
False
25.
It is the interviewee's responsibility to ensure that all questions being asked are ethical
and appropriate.
A)
True
B)
False
Page 5
26.
Cultural background can have a profound influence on the way an interviewee answers
questions.
A)
True
B)
False
27.
Interviewees should adapt their communication behavior to fit the level of formality in
an interview.
A)
True
B)
False
28.
Successful job searches often require networking in addition to searching online job
postings.
A)
True
B)
False
29.
The employment objective stated in a résumé should be general, so that potential
employers will consider the candidate for a wide range of positions.
A)
True
B)
False
30.
You should avoid listing special skills on your résumé that are not directly related to the
job you are applying for because they may suggest to the employer that you did not
carefully read the job posting.
A)
True
B)
False
31.
While most employers do require a cover letter to be submitted along with a résumé,
they have little impact on whether a candidate gets an interview.
A)
True
B)
False
32.
Even well-qualified candidates should prepare to be rejected during the interview
process.
A)
True
B)
False
Page 6
33.
Showing up right on time, or even a few minutes late, for an interview communicates
confidence and can give an interviewee an edge over other candidates who appear less
sure.
A)
True
B)
False
34.
It is appropriate for an interviewer to ask questions to elicit information about a
candidate's personality and character.
A)
True
B)
False
35.
Interviewees should not ask questions at the close of an interview unless absolutely
necessary to avoid appearing presumptuous.
A)
True
B)
False
36.
Most interviewers prefer that an interviewee refrain from contacting them any further
after an interview has ended, unless he or she is called back for a second interview.
A)
True
B)
False
Page 7
Answer Key
1.
C
2.
C
3.
D
4.
A
5.
B
6.
A
7.
D
8.
B
9.
A
10.
B
11.
B
12.
B
13.
B
14.
A
15.
B
16.
A
17.
B
18.
B
19.
A
20.
B
21.
A
22.
B
23.
A
24.
A
25.
B
26.
A
27.
A
28.
A
29.
B
30.
B
31.
B
32.
A
33.
B
34.
A
35.
B
36.
B
