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Page 1
1.
What is the difference between an information-gathering interview and a selection
interview?
2.
Provide an example from your experience or a fictitious example of a problem-solving
interview.
3.
What are the three issues that should be addressed in the opening of any interview?
4.
Provide an example of an open question that would be typical in an employment
selection interview.
5.
How do closed questions differ from bipolar questions?
6.
Imagine you find yourself frustrated by your roommate, who has a markedly lower
standard of cleanliness than you do. You are frustrated lately that the kitchen and
bathroom are disgustingly dirty, and you have decided to sit down for a problem-solving
interview with your roommate. Provide an example of a loaded question you would not
want to ask during this interview.
7.
Describe a tunnel sequence interview.
8.
List and briefly describe two of the responsibilities of an interviewer.
9.
List five types of information typically included in a résumé.
10.
Interviewers will often ask questions related to the interviewee's personality and
character. How would you describe the difference between these two types of
information?
11.
When it has no bearing on job performance and is not a legitimate criterion for ethical
decision making, it is unethical to ask questions about certain kinds of information.
What are three of the criteria it would be discriminatory to base a hiring decision upon
in the United States?
Page 2
12.
What are two things the authors of your textbook suggest that you should send to an
interviewer following the interview?
13.
Compare and contrast the different types of interviews, and provide at least one example
of a context in which the manager of a store might use each type of interview.
14.
How does interviewing compare to interpersonal communication, group
communication, and public speaking? In what ways is it similar? In what ways is it a
distinctly different form of communication?
15.
Describe the structure of an interview from beginning to end. What are the roles of the
interviewer in each specific stage of the interview? What are the interviewer's
responsibilities before and after the interview?
16.
Alvaro graduated a month ago and is currently in the job market looking for his first
professional position. Despite the fact that Alvaro has a strong GPA, is a member of a
fraternity for students in his field, and has recently finished an internship, he hasn't had
any luck, so far, landing an interview, and he's beginning to feel frustrated. He has
focused on applying for jobs through monster.com, and he's just not sure what to do
next. Is Alvaro making any mistakes in his job search? What advice do you have for
Alvaro to help him land a great interview?
17.
Explain the interviewee's role in the interview process. What steps should an
employment interviewee take to ensure he or she is adequately prepared to fill these
roles and communicate effectively during the interview? What advice would you have
to help the interviewee communicate effectively during and after the interview?
18.
How do the principles and skills you have learned about public speaking in Chapters
13–17 relate to your competence as an employment interviewee? How can you use these
skills to improve your effectiveness in the role of an interviewee?
Page 3
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