1
Human Relations for Career & Personal Success, 11e (DuBrin)
Chapter 2 Self-Esteem and Self-Confidence
1) Self-esteem deals specifically with what we ________.
A) think about our self
B) feel about our self
C) make of our potential
D) do to be liked by others
2) Self-esteem is the experience of feeling ________.
A) like you are better than other people
B) like you are not as good as other people
C) over-confident
3) Fred and Wilma want their child Elmo to have healthy self-esteem, so they should ________.
A) give Elmo a lot of praise and hugs
B) yell at and spank Elmo when he makes mistakes
C) expect Elmo to be perfect most of the time
D) tease him about his appearance
4) A 25-year-long study of over 12,000 people found that those with high self-esteem ________.
A) experience less career success because they are so well-rounded
B) receive lower performance evaluations because of their arrogance
C) are likely to attain career success
2
5) Positive attitudes toward the self are more likely to result in high job performance when these
attitudes are combined with ________.
A) a strong desire to win out over others
B) low self-confidence
C) strong narcissistic tendencies
6) As the owner and president of a waste-removal firm, which of the following tactics would
give your company the best chance of succeeding?
A) Have all people who work the trucks to wear tee-shirts decorated with a happy face.
B) Decorate the waste-removal trucks with the slogan, “We are number one.”
C) Hire job candidates with low self-esteem.
7) Self-esteem can act as a guide for regulating social relationships because self-esteem
________.
A) goes down when you do well
B) regulates your performance in terms of etiquette.
C) is likely to vary depending on how well you are doing.
8) Beatrice runs the risks of becoming a narcissist when her self-esteem ________.
A) becomes so low that she seeks pity from others
B) becomes so high that she becomes self-absorbed
C) reaches the neutral zone
3
9) Phyllis has developed an exaggerated level of self-esteem, a situation that may result in her
being ________.
A) narcissistic
B) low in self-confidence
C) unable to accept compliments well
D) negligent about her physical appearance
10) Deep down inside, Tamara feels that she is a worthy person, so she probably has high self-
11) If you have high self-esteem you are probably secure enough to be able to profit from some
negative feedback.
12) A long-term study with over 12,000 men and women indicated that people with high core
self-evaluations increased their success at a faster pace than their counterparts with lower core
13) Workers with low self-esteem tend to be highly creative and innovative because they
14) People with high self-esteem tend to readily dismiss negative feedback, therefore getting
15) Nick has developed his self-esteem to the highest point of his life. A potential problem for
17) People who perceive themselves as being successful tend to engage in activities that prove
19) A n example of high self-esteem behavior on the part of an employee would be waiting for
specific instructions before attempting to solve problems.
20) Whether your self-esteem goes up or down can be a useful guide as to how well you are
21) Suppose you feel that your self-esteem is low. A plausible approach to boosting your self-
esteem would be to ________.
A) prepare a document of all things wrong with you
B) ask others for financial help and emotional support
C) help others who could use some help
D) send a tweet to all your followers explaining how exceptional you really are
22) Brad, the service manager in at a large automobile dealership, wants to boost his self-
esteem. He should probably compare his accomplishments to ________.
A) service managers at smaller dealerships
B) owners of large automobile dealerships
C) executives at major automotive companies
D) well-known race-car drivers
23) Which one of the following approaches is least likely to help Ted, a chemist, elevate his self-
esteem?
A) Spending time with people who are likely to boost his self-esteem
B) Avoiding settings that detract from his feelings of competence
C) Modeling the behavior of people with low self-esteem
D) Being aware of his personal strengths
6
24) Ashley, a pet-food brand manager, displays self-efficacy when she says, ________
A) “I feel good about myself today.”
B) “I am certain we will get our new line of bird feed into the Bronx Zoo.”
C) “I am going to delegate the job of getting our new bird feed into the Bronx Zoo.”
25) A plausible possible approach for building your self-esteem is to establish a blog that
provides positive information about yourself, and invite others to respond with positive
comments about you.
26) A key source of self-confidence is ________.
A) comparing one’s present performance to past failures
B) actual experience or things a person has done
C) observations of public figures
D) tweets one receives from family and friends
27) Being too self-confident may lead a person to ________.
A) ignore potential problems
B) long periods of depression
C) become too dependent on suggestions from others
D) strive for perfection in solving problems
7
Copyright © 2017 Pearson Education, Inc.
28) Actual experience, or things we have done, helps build self-confidence.
Answer: TRUE
Diff: Easy
LO: 2-3: Describe the Importance of Self-Confidence and Self-Efficacy.
AACSB: Application of Knowledge
Skill: Concept
30) Charles is a leader with high self-efficacy, so it is likely he will often take a pessimistic view
31) For Jean to develop self-confidence, she should ________.
A) learn to rely mostly on intuition
B) develop a base of knowledge for problem solving
C) use enough negative self-talk to appear humble
D) downplay acquiring a lot of facts
32) Ralph wants to engage in positive visual imagery, so the first step he should take is to
________.
A) pat himself on the back
B) brag to his coworkers
C) imagine the desired outcome occurring
33) A good question to ask yourself when engaging in positive self-talk to get past difficult times
is ________
A) “Why did I do that?”
B) “What can I learn from this?”
C) “Who can I blame for this?”
34) To achieve peak performance, Beth must ________.
A) increase her stress level
B) engage in the right amount of negative self-talk
C) avoid input from others
D) totally focus on the task at hand
35) George, a city planner, can use the Galatea effect to boost his self-confidence by ________.
A) establishing the goal of developing an award-winning plan for an urban park
B) asking his boss to give him an outstanding performance evaluation
C) establishing a few easy work goals for the year
36) Laura doesn’t feel self-confident. A practical suggestion to help Laura feel more self-
confident would be for her to ________.
A) tell two friends about her low self-confidence
B) frequently repeat the message, “I am the greatest.”
C) behave as if she felt self-confident
D) minimize situations calling for self-confidence
9
37) Bouncing back from setbacks and embarrassments is often referred to as ________, and is a
major contributor to personal effectiveness.
A) resilience
B) jumping
C) helping
D) driving
38) Which one of the following is a recommended way of getting past the emotional turmoil
associated with adversity?
A) Take the setback personally.
B) Do not take the setback personally.
C) Deny the reality of your problem.
D) Exhibit a little panic behavior.
39) Bertha displays negative self-talk when she says, “I am smarter and more skilled than I was
40) The technique of positive visual imagery includes a mental rehearsal of the situation that
41) Gail, an information technology specialist, can use the Galatea effect to boost her self-
confidence by setting a very high performance goal for her next assignment.
42) A key advantage to peak performance is that it can usually be achieved while doing two or
43) Even if you do not feel so confident about handling a given situation, if you behave as if you
are confident, your self-confidence will often increase.
44) Although the technique has existed for a long time, a person who practices public speaking
45) A recommended approach to develop self-confidence through public speaking is to carefully
read a series of PowerPoint slides to the group.
46) An effective way of getting past the emotional turmoil associated with adversity is to take
11
47) Gail is in a codependent relationship with her boss, Ralph, a gambling addict. It would
therefore be typical of Gail to ________.
A) make up excuses for Ralph when he is at the race track for the afternoon
B) threaten to blackmail Ralph about his gambling dependency
C) enroll Ralph in a treatment program for gamblers
D) inform Ralph’s boss about his or her problem
48) One of the recommendations for the codependent is to ________.
A) show more sympathy for the dependent person
B) provide more help to the dependent in hiding his or her problems
C) get his or her self-esteem down to a realistic level
D) learn to say no to the dependent person, perhaps in small steps
49) Billy Joe is a codependent. As a result he has very little compassion for the problems of
others and will not cover them for their mistakes.
50) Missy is a codependent who has a strong need to be needed, so she would gain satisfaction